Contract award notice
Results of the procurement procedure
Section I: Contracting
entity
I.1) Name and addresses
Wolverhampton City Council
Civic Centre, St Peters Square
Wolverhampton
WV1 1RL
UK
Contact person: Mrs Sheena Douglas
Telephone: +44 1902556556
E-mail: Sheena.Douglas@wolverhampton.gov.uk
NUTS: UKG
Internet address(es)
Main address: http://www.wolverhampton.gov.uk
Address of the buyer profile: http://www.wolverhampton.gov.uk
I.4) Type of the contracting authority
Regional or local authority
I.5) Main activity
General public services
Section II: Object
II.1) Scope of the procurement
II.1.1) Title
CWC22149 - The Provision of Interpretation and Translation Services
Reference number: DN667229
II.1.2) Main CPV code
79530000
II.1.3) Type of contract
Services
II.1.4) Short description
City of Wolverhampton Council has a responsibility to meet the communication support needs of all service users and employees and to provide appropriate access to interpretation, translation and transcription services when needed. The Council is now looking to commission the Interpretation, Translation and Transcript services required.
The service will cover a wide range of community languages, taking account of the diversity that exists within the City of Wolverhampton. Census data has identified that there is an increased level of ethnic minority communities living in Wolverhampton (45%). Data is also available through ‘Wolverhampton on Profile’ Census 2021. We believe there are approximately 80 spoken languages in Wolverhampton.
The service will support client departments across the council, including Adult Social Care and Children’s Services where sensitive /complex interpretation and translations will be required for service users with support requirements/communication needs.
II.1.6) Information about lots
This contract is divided into lots:
No
II.1.7) Total value of the procurement
Lowest offer:
1.00
GBP/ Highest offer:
320 000.00
GBP
II.2) Description
II.2.3) Place of performance
NUTS code:
UKG
II.2.4) Description of the procurement
City of Wolverhampton Council has a responsibility to meet the communication support needs of all service users and employees and to provide appropriate access to interpretation, translation and transcription services when needed. The Council is now looking to commission the Interpretation, Translation and Transcript services required.
The service will cover a wide range of community languages, taking account of the diversity that exists within the City of Wolverhampton. Census data has identified that there is an increased level of ethnic minority communities living in Wolverhampton (45%). Data is also available through ‘Wolverhampton on Profile’ Census 2021. We believe there are approximately 80 spoken languages in Wolverhampton.
The service will support client departments across the council, including Adult Social Care and Children’s Services where sensitive /complex interpretation and translations will be required for service users with support requirements/communication needs.
II.2.5) Award criteria
Quality criterion: Quality
/ Weighting: 60
Price
/ Weighting:
40
II.2.11) Information about options
Options:
No
II.2.13) Information about European Union funds
The procurement is related to a project and/or programme financed by European Union funds:
No
Section IV: Procedure
IV.1) Description
IV.1.1) Type of procedure
Open procedure
IV.1.8) Information about Government Procurement Agreement (GPA)
The procurement is covered by the Government Procurement Agreement:
No
IV.2) Administrative information
IV.2.1) Previous publication concerning this procedure
Notice number in the OJ S:
2023/S 000-012480
Section V: Award of contract
A contract/lot is awarded:
Yes
V.2 Award of contract
V.2.1) Date of conclusion of the contract
03/03/2024
V.2.2) Information about tenders
Number of tenders received: 17
The contract has been awarded to a group of economic operators:
No
V.2.3) Name and address of the contractor
Word360
6 The Cloisters
12 George Road
B15 1NP
UK
NUTS: UKG
The contractor is an SME:
Yes
V.2.4) Information on value of the contract/lot (excluding VAT)
Total value of the contract/lot:
: 320 000.00
GBP
V.2.5) Information about subcontracting
Section VI: Complementary information
VI.4) Procedures for review
VI.4.1) Review body
Wolverhampton City Council
Wolverhampton
UK
VI.5) Date of dispatch of this notice
22/03/2024