Contract award notice
Results of the procurement procedure
Section I: Contracting
entity
I.1) Name and addresses
NHS North Central London Integrated Care Board
Laycock PDC, Laycock Street
London
N1 1TH
UK
E-mail: nclicb.nclcontractqueries@nhs.net
NUTS: UKI41
Internet address(es)
Main address: https://www.nclhealthandcare.org.uk/icb/north-central-london-integrated-care-board
Address of the buyer profile: https://www.nclhealthandcare.org.uk/icb/north-central-london-integrated-care-board
I.4) Type of the contracting authority
Body governed by public law
I.5) Main activity
Health
Section II: Object
II.1) Scope of the procurement
II.1.1) Title
Online counselling and support service for children and young people
Reference number: C335375
II.1.2) Main CPV code
85121270
II.1.3) Type of contract
Services
II.1.4) Short description
Free online counselling and emotional well-being support service providing young people aged 11-18 years, and up to 25 years for vulnerable groups with a safe and secure means of accessing support from a professional team of qualified counsellors.
II.1.6) Information about lots
This contract is divided into lots:
No
II.1.7) Total value of the procurement
Value excluding VAT:
386 600.00
GBP
II.2) Description
II.2.3) Place of performance
NUTS code:
UKI43
Main site or place of performance:
Service delivered in London Borough of Haringey and Islington
II.2.4) Description of the procurement
Free online counselling and emotional well-being support service providing young people aged 11-18 years, and up to 25 years for vulnerable groups with a safe and secure means of accessing support from a professional team of qualified counsellors.<br/>Service description/care pathway. The Service Provider shall provide:<br/> a young person friendly, safe and easy to use website which is secure and allows a secure exchange of communication between the service provider and service user.<br/> active local promotion of service (including marketing materials) to schools and other appropriate community settings to both professionals and young people.<br/> a choice of qualified psychotherapists and counsellors to deliver counselling sessions who are trained to address mental health concerns.<br/> drop in online chats for service users with qualified psychotherapists, counsellors and Emotional Well Being Practitioners<br/> booked 1:1 counselling sessions for service users with qualified psychotherapists and counsellors.<br/><br/>This notice is an intention to award a contract to the existing provider following direct award process C.<br/>The approximate lifetime value of the contract is 386,600<br/>The expiring contract ends 31 March 2025 <br/>The contract term will be 1 year with no option to extend.<br/>The dates between which the services are intended to be provided is 1st April 2025 - 31st March 2026
II.2.5) Award criteria
Price
II.2.11) Information about options
Options:
No
II.2.13) Information about European Union funds
The procurement is related to a project and/or programme financed by European Union funds:
No
Section IV: Procedure
IV.1) Description
IV.1.1) Type of procedure
Award of a contract without prior publication of a call for competition
Justification for selected award procedure:
New works/services, constituting a repetition of existing works/services and ordered in accordance with the strict conditions stated in the Directive
Explanation
This is a Provider Selection Regime (PSR) intention to award notice. The awarding of this contract is subject to the Health Care Services (Provider Selection Regime) Regulations 2023. For the avoidance of doubt, the provisions of the Public Contracts Regulations 2015 do not apply to this award. The publication of this notice marks the start of the standstill period. Representations by providers must be made to decision makers by 13 February 2025. This contract has not yet formally been awarded; this notice serves as an intention to award under the PSR.
IV.1.8) Information about Government Procurement Agreement (GPA)
The procurement is covered by the Government Procurement Agreement:
Yes
Section V: Award of contract
A contract/lot is awarded:
Yes
V.2 Award of contract
V.2.1) Date of conclusion of the contract
27/01/2025
V.2.2) Information about tenders
Number of tenders received: 1
The contract has been awarded to a group of economic operators:
No
V.2.3) Name and address of the contractor
Kooth Digital Health Limited
04154208
5 Merchant Square, London
London
W2 1AY
UK
Telephone: +44 2039849337
NUTS: UKI32
Internet address(es)
URL: http://www.xenzone.co.uk
The contractor is an SME:
No
V.2.4) Information on value of the contract/lot (excluding VAT)
Initial estimated total value of the contract/lot:
Total value of the contract/lot:
Lowest offer:
386 600.00
GBP
/ Highest offer:
386 600.00
GBP
V.2.5) Information about subcontracting
Section VI: Complementary information
VI.3) Additional information
This is a Provider Selection Regime (PSR) intention to award notice. The awarding of this contract is subject to the Health Care Services (Provider Selection Regime) Regulations 2023. For the avoidance of doubt, the provisions of the Public Contracts Regulations 2015 do not apply to this award. <br/>Representations by providers must be made to decision makers by 13 February 2025. This contract has not yet formally been awarded; this notice serves as an intention to award under the PSR.<br/>Written representations should be sent to nclicb.nclcontractqueries@nhs.net<br/>• The decision to award the contract was made by the Chief Strategy & Population Health Officer.<br/>• No declarations of actual, or potential interests by those officers involved in this decision.<br/>• The incumbent provider has delivered the following key criteria <br/>1: Quality and Innovation with a value of 27% by achieving the contractual KPIs, <br/>2: Value with a score of 16% by providing a service that is value for money compared to other providers,<br/>3: Integration, collaboration and service sustainability with a value of 16% by collaborative working within the local system,<br/>4: Improving access, reducing health inequalities and facilitating choice with a value of 16% by reducing health inequalities,<br/>5: Social Value with a value of 5% by ensuring the provider is meeting London Living Wage (LLW).<br/>The existing provider is satisfying the original contract and will likely satisfy the proposed contract to a sufficient standard.<br/>The authority has selected and weighted the above key criteria in line with the perceived importance of each of the criterion. The provider has been selected based on the combined scores which confirms the providers ability to continue to fulfil the contract in line with PSR - Direct Award Process C.
VI.4) Procedures for review
VI.4.1) Review body
NHS London Commercial Hub
UNEX Tower 5 Station Street
London
E15 1DA
UK
VI.5) Date of dispatch of this notice
03/02/2025