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Contract Award Notice

Cloud Based CRM System

  • First published: 12 March 2025
  • Last modified: 12 March 2025
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To record your interest or obtain additional information or documents please find instructions within the Full Notice Text. (NOTE: Contract Award Notices and Prior Information Notices do not normally require a response)

Contents

Summary

OCID:
ocds-h6vhtk-047b31
Published by:
United Kingdom Atomic Energy Authority
Authority ID:
AA20759
Publication date:
12 March 2025
Deadline date:
-
Notice type:
Contract Award Notice
Has documents:
No
Has SPD:
No
Has Carbon Reduction Plan:
N/A

Abstract

The UKAEA is competed for a CRM solution that required minimal configuration.

The tool will be mainly used by the Business Development Department (BD) of the UKAEA. BD works with internal and external stakeholders to identify opportunities for collaborations, commercial deals, and inward investment opportunities. Its external stake holders include funding agencies, academic and research institutions, public and private sector entities in the UK and abroad.

Flexibility to add additional users/licences and other business areas has been built into the life of the contract on a co-termed basis.

Awarded value excludes VAT and is based on initial licence purchases of two years, extensions of two + one and mobilisation.

Full notice text

Contract award notice

Results of the procurement procedure

Section I: Contracting entity

I.1) Name and addresses

United Kingdom Atomic Energy Authority

N/A

Culham Campus

Abingdon

OX14 3DB

UK

Contact person: Guy Wells

Telephone: +44 0123546

E-mail: guy.wells@ukaea.uk

NUTS: UK

Internet address(es)

Main address: http://www.gov.uk/government/organisations/uk-atomic-energy-authority

Address of the buyer profile: https://uk.eu-supply.com/ctm/Company/CompanyInformation/Index/72814

I.4) Type of the contracting authority

Body governed by public law

I.5) Main activity

Other: Fusion Research

Section II: Object

II.1) Scope of the procurement

II.1.1) Title

Cloud Based CRM System

Reference number: T/GW/041/24

II.1.2) Main CPV code

48445000

 

II.1.3) Type of contract

Supplies

II.1.4) Short description

The UKAEA is competed for a CRM solution that required minimal configuration.

The tool will be mainly used by the Business Development Department (BD) of the UKAEA. BD works with internal and external stakeholders to identify opportunities for collaborations, commercial deals, and inward investment opportunities. Its external stake holders include funding agencies, academic and research institutions, public and private sector entities in the UK and abroad.

Flexibility to add additional users/licences and other business areas has been built into the life of the contract on a co-termed basis.

Awarded value excludes VAT and is based on initial licence purchases of two years, extensions of two + one and mobilisation.

II.1.6) Information about lots

This contract is divided into lots: No

II.1.7) Total value of the procurement

Value excluding VAT: 300 000.00  GBP

II.2) Description

II.2.2) Additional CPV code(s)

48445000

II.2.3) Place of performance

NUTS code:

UKJ


Main site or place of performance:

Culham

II.2.4) Description of the procurement

The UKAEA is competed for a CRM solution that required minimal configuration.

The tool will be mainly used by the Business Development Department (BD) of the UKAEA. BD works with internal and external stakeholders to identify opportunities for collaborations, commercial deals, and inward investment opportunities. Its external stake holders include funding agencies, academic and research institutions, public and private sector entities in the UK and abroad.

Flexibility to add additional users/licences and other business areas has been built into the life of the contract on a co-termed basis.

II.2.5) Award criteria

Quality criterion: Quality / Weighting: 70

Price / Weighting:  30%

II.2.11) Information about options

Options: Yes

Description of options:

2+2+1 = 5 years

II.2.13) Information about European Union funds

The procurement is related to a project and/or programme financed by European Union funds: No

II.2.14) Additional information

This is an award notice only after completion of a Find a Tender compliant exercise and not a call to competition.

Section IV: Procedure

IV.1) Description

IV.1.1) Type of procedure

Open procedure

IV.1.8) Information about Government Procurement Agreement (GPA)

The procurement is covered by the Government Procurement Agreement: Yes

IV.2) Administrative information

IV.2.1) Previous publication concerning this procedure

Notice number in the OJ S:

2024/S 000-020636

Section V: Award of contract

Contract No: 1

Title: Cloud Based CRM System

A contract/lot is awarded: Yes

V.2 Award of contract

V.2.1) Date of conclusion of the contract

13/01/2025

V.2.2) Information about tenders

Number of tenders received: 18

Number of tenders received from SMEs: 18

Number of tenders received from tenderers from EU Member States: 0

Number of tenders received from tenderers from non-EU Member States: 18

Number of tenders received by electronic means: 18

The contract has been awarded to a group of economic operators: No

V.2.3) Name and address of the contractor

Prodo Digital Marketing Ltd

Little Heath Road, The Stables

Chester

ch37dw

UK

Telephone: +44 335361

E-mail: jonny.clarke@fuelius.com

NUTS: UK

The contractor is an SME: Yes

V.2.4) Information on value of the contract/lot (excluding VAT)

Initial estimated total value of the contract/lot:

Total value of the contract/lot: : 300 000.00  GBP

V.2.5) Information about subcontracting

Section VI: Complementary information

VI.4) Procedures for review

VI.4.1) Review body

UK Atomic Energy Authority

Culham Science Centre

Abingdon

OX14 3DB

UK

Internet address(es)

URL: https://www.gov.uk/government/organisations/uk-atomic-energy-authority

VI.4.2) Body responsible for mediation procedures

UK Atomic Energy Authority

Culham Science Centre

Abingdon

OX14 3DB

UK

Internet address(es)

URL: https://www.gov.uk/government/organisations/uk-atomic-energy-authority

VI.4.3) Review procedure

Precise information on deadline(s) for review procedures:

VI.4.2)Body responsible for mediation procedures

VI.4.3)Review procedure

Precise information on deadline(s) for review procedures:

The authority will incorporate a minimum 10 calendar day standstill period at the point information on the award of the contract is communicated to tenderers.

This period allows unsuccessful tenderers to seek further debriefing from the authority before a contract is entered into applicants have 2 working days from the notification of the award decision to request. Additional debriefing and that information have to be provided within a minimum of 3 working days before the expiry of the standstill period. Such additional information should be sought from the contact named in this notice.

If an appeal regarding the award of a contract has not been successfully resolved, the Public Contracts Regulations 2015 (SI 2015 No. 102) provide for aggrieved parties who have been harmed or are at risk of harm by a breach of the rules to take action in the High Court (England, Wales and Northern Ireland).

Any such action must be brought promptly.

(generally within 3 months).

VI.4.4) Service from which information about the review procedure may be obtained

UK Atomic Energy Authority

Culham Science Centre

Abingdon

OX14 3DB

UK

Internet address(es)

URL: https://www.gov.uk/government/organisations/uk-atomic-energy-authority

VI.5) Date of dispatch of this notice

06/02/2025

Coding

Commodity categories

ID Title Parent category
48445000 Customer Relation Management software package Financial analysis and accounting software package

Delivery locations

ID Description
100 UK - All

Alert region restrictions

The buyer has restricted the alert for this notice to suppliers based in the following regions.

ID Description
There are no alert restrictions for this notice.

About the buyer

Main contact:
guy.wells@ukaea.uk
Admin contact:
N/a
Technical contact:
N/a
Other contact:
N/a

Further information

Date Details
No further information has been uploaded.

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