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Contract Notice

Security Operation Centre

  • First published: 12 March 2025
  • Last modified: 12 March 2025
  • Version: N/A
  • This file may not be fully accessible.

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Contents

Summary

OCID:
ocds-h6vhtk-04dca5
Published by:
CHP
Authority ID:
AA81629
Publication date:
12 March 2025
Deadline date:
11 March 2025
Notice type:
Contract Notice
Has documents:
No
Has SPD:
No
Has Carbon Reduction Plan:
N/A

Abstract

The key aims of the new contract will be for the supplier to:

• Deliver and manage a Security Operations Centre as a Managed Service

• Provide CHP with assurance that cyber security services are configured correctly

• Provide CHP with assistance in the event of a successful cyber security breach or attack

• Centralise the management of the disparate security products that CHP currently employ

• Advise of any emerging threats that could impact CHP and actions to remediate - remediation options to include supplier and CHP to resolve, this may include third party supply chain risks.

Bidders are advised that at its own discretion, CHP reserves the right not to award any of the enhanced requirements listed in the Specification or contained in the winning bidder's proposal.

Full notice text

Contract notice

Section I: Contracting authority

I.1) Name and addresses

CHP

Myriad House, 33 Springfield Lyons Approach

Chelmsford

CM2 5LB

UK

Contact person: Ms Alison Shaw

Telephone: +44 7801582570

E-mail: alison.shaw@chp.org.uk

NUTS: UKH3

Internet address(es)

Main address: https://www.chp.org.uk/

Address of the buyer profile: https://www.chp.org.uk/

I.3) Communication

The procurement documents are available for unrestricted and full direct access, free of charge at:

https://procontract.due-north.com/Advert/Index?advertId=f992283d-83e4-ef11-8134-005056b64545


Additional information can be obtained from the abovementioned address


Tenders or requests to participate must be sent electronically to:

https://procontract.due-north.com/Advert/Index?advertId=f992283d-83e4-ef11-8134-005056b64545


I.4) Type of the contracting authority

Other: Housing Association

I.5) Main activity

Housing and community amenities

Section II: Object

II.1) Scope of the procurement

II.1.1) Title

Security Operation Centre

Reference number: DN762380

II.1.2) Main CPV code

72500000

 

II.1.3) Type of contract

Services

II.1.4) Short description

The key aims of the new contract will be for the supplier to:

• Deliver and manage a Security Operations Centre as a Managed Service

• Provide CHP with assurance that cyber security services are configured correctly

• Provide CHP with assistance in the event of a successful cyber security breach or attack

• Centralise the management of the disparate security products that CHP currently employ

• Advise of any emerging threats that could impact CHP and actions to remediate - remediation options to include supplier and CHP to resolve, this may include third party supply chain risks.

Bidders are advised that at its own discretion, CHP reserves the right not to award any of the enhanced requirements listed in the Specification or contained in the winning bidder's proposal.

II.1.6) Information about lots

This contract is divided into lots: No

II.2) Description

II.2.3) Place of performance

NUTS code:

UKH3

II.2.4) Description of the procurement

The key aims of the new contract will be for the supplier to:

• Deliver and manage a Security Operations Centre as a Managed Service

• Provide CHP with assurance that cyber security services are configured correctly

• Provide CHP with assistance in the event of a successful cyber security breach or attack

• Centralise the management of the disparate security products that CHP currently employ

• Advise of any emerging threats that could impact CHP and actions to remediate - remediation options to include supplier and CHP to resolve, this may include third party supply chain risks.

Bidders are advised that at its own discretion, CHP reserves the right not to award any of the enhanced requirements listed in the Specification or contained in the winning bidder's proposal.

II.2.5) Award criteria

Price is not the only award criterion and all criteria are stated only in the procurement documents

II.2.7) Duration of the contract, framework agreement or dynamic purchasing system

Duration in months: 24

This contract is subject to renewal: Yes

Description of renewals:

There is an option to extend for up to a further one year at CHP’s discretion, including satisfactory performance by the Supplier.

In addition, to allow for any implementation period prior to go-live, we may extend the contract duration in agreement with the winning bidder.

II.2.9) Information about the limits on the number of candidates to be invited

II.2.10) Information about variants

Variants will be accepted: No

II.2.11) Information about options

Options: No

II.2.13) Information about European Union funds

The procurement is related to a project and/or programme financed by European Union funds: No

Section IV: Procedure

IV.1) Description

IV.1.1) Type of procedure

Open procedure

IV.1.8) Information about Government Procurement Agreement (GPA)

The procurement is covered by the Government Procurement Agreement: No

IV.2) Administrative information

IV.2.2) Time limit for receipt of tenders or requests to participate

Date: 11/03/2025

Local time: 12:00

IV.2.4) Languages in which tenders or requests to participate may be submitted

EN

IV.2.7) Conditions for opening of tenders

Date: 11/03/2025

Local time: 12:30

Section VI: Complementary information

VI.1) Information about recurrence

This is a recurrent procurement: No

VI.4) Procedures for review

VI.4.1) Review body

Public Procurement Review Service

Cabinet Office

London

UK

VI.5) Date of dispatch of this notice

07/02/2025

Coding

Commodity categories

ID Title Parent category
72500000 Computer-related services IT services: consulting, software development, Internet and support

Delivery locations

ID Description
100 UK - All

Alert region restrictions

The buyer has restricted the alert for this notice to suppliers based in the following regions.

ID Description
There are no alert restrictions for this notice.

About the buyer

Main contact:
alison.shaw@chp.org.uk
Admin contact:
N/a
Technical contact:
N/a
Other contact:
N/a

Further information

Date Details
No further information has been uploaded.

0800 222 9004

Lines are open 8:30am to 5pm Monday to Friday.

Rydym yn croesawu galwadau'n Gymraeg.

We welcome calls in Welsh.