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Contract Notice

The Provision of Specialist advice and support for asylum seekers and refugees

  • First published: 12 March 2025
  • Last modified: 12 March 2025
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Contents

Summary

OCID:
ocds-h6vhtk-04dd33
Published by:
Cambridge City Council
Authority ID:
AA20146
Publication date:
12 March 2025
Deadline date:
03 March 2025
Notice type:
Contract Notice
Has documents:
No
Has SPD:
No
Has Carbon Reduction Plan:
N/A

Abstract

Cambridge City Council supports the resettlement of displaced people who have travelled to the UK on various routes. As a Council, we recognise that world events can quickly influence what is required of a service for asylum seekers and refugees. Therefore, it is important that any service is flexible to these needs and has an existing understanding of different customs and cultures, as well as a passion to work in this field.

The people who require advice, information and support in Cambridge are likely to be on one of the visa routes listed below, however this list is not exhaustive and is likely to change overtime:

• Afghan Citizens Resettlement Scheme (ACRS) and Afghan Relocations and Assistant Policy (ARAP) – soon to be replaced by the Afghan Resettlement Programme (ARP)

• UK Resettlement Scheme (UKRS)

• Homes for Ukraine (HfU) and Ukraine Permission Extension (UPE)

• Syrian Vulnerable Persons Resettlement Scheme (VPRS) and Vulnerable Children’s Resettlement Scheme (VCRS)

• Post-decision refugees – who have been granted refugee status or humanitarian protection and are no longer subject to immigration control

• British National (Overseas) visa holders

• Unaccompanied Asylum Seeking Children (UASC)

• Any family reunification schemes

As a service you must provide specialist advice, information, and support as required to asylum seekers and refugees. This will include the below and full details are provided within the specification:

• Specialist advice, information, and support to asylum seekers and refugees

• Act as a point of contact for community groups, charities, and other agencies for the latest information and issues facing asylum seekers and refugees

• Advocate for the rights of asylum seekers and refugees

• Host and engage with relevant networking opportunities and events

• Organise and promote cultural activities within the city

• Have an office space in Cambridge city that clients can attend in-person

• Provide interpreting services as required for one-to-one work clients as well as any promotional materials

• Offer OISC-accredited immigration advice and support with immigration applications, such as assisting with Home Office applications

• Hold local knowledge on the challenges and opportunities facing residents in Cambridge – working to overcome challenges and seize opportunities.

• Understand and work to tackle institutional discrimination through promoting anti-racist practice

• Awareness of the impacts of crime and how to support victims of crime, such as domestic abuse, hate crime, and modern slavery

• Budgeting and financial advice, including welfare benefits

• Employability rights and volunteering opportunities

• Housing options and advice

• Household support, such as furniture, food, and energy poverty

• Hold an exemplary reputation in the community with the ability to allay any misinformation or community tension, having the ability to bring community groups together safely to resolve disputes and promote cohesion

• Health awareness

• Trauma-informed approach to wellbeing services

• Awareness of ESOL opportunities

Full notice text

Contract notice

Section I: Contracting authority

I.1) Name and addresses

Cambridge City Council

Cambridge City Council, Guildhall

Cambridge

CB2 3QJ

UK

Contact person: Mr Jonathan Loneza

Telephone: +44 1223457107

E-mail: jonathan.loneza@cambridge.gov.uk

NUTS: UKH1

Internet address(es)

Main address: www.cambridge.gov.uk

I.3) Communication

The procurement documents are available for unrestricted and full direct access, free of charge at:

https://procontract.due-north.com/Advert/Index?advertId=1182bbf4-e3e3-ef11-8134-005056b64545


Additional information can be obtained from the abovementioned address


Tenders or requests to participate must be sent electronically to:

https://procontract.due-north.com/Advert/Index?advertId=1182bbf4-e3e3-ef11-8134-005056b64545


I.4) Type of the contracting authority

Regional or local authority

I.5) Main activity

General public services

Section II: Object

II.1) Scope of the procurement

II.1.1) Title

The Provision of Specialist advice and support for asylum seekers and refugees

Reference number: DN762264

II.1.2) Main CPV code

85300000

 

II.1.3) Type of contract

Services

II.1.4) Short description

Cambridge City Council supports the resettlement of displaced people who have travelled to the UK on various routes. As a Council, we recognise that world events can quickly influence what is required of a service for asylum seekers and refugees. Therefore, it is important that any service is flexible to these needs and has an existing understanding of different customs and cultures, as well as a passion to work in this field.

The people who require advice, information and support in Cambridge are likely to be on one of the visa routes listed below, however this list is not exhaustive and is likely to change overtime:

• Afghan Citizens Resettlement Scheme (ACRS) and Afghan Relocations and Assistant Policy (ARAP) – soon to be replaced by the Afghan Resettlement Programme (ARP)

• UK Resettlement Scheme (UKRS)

• Homes for Ukraine (HfU) and Ukraine Permission Extension (UPE)

• Syrian Vulnerable Persons Resettlement Scheme (VPRS) and Vulnerable Children’s Resettlement Scheme (VCRS)

• Post-decision refugees – who have been granted refugee status or humanitarian protection and are no longer subject to immigration control

• British National (Overseas) visa holders

• Unaccompanied Asylum Seeking Children (UASC)

• Any family reunification schemes

As a service you must provide specialist advice, information, and support as required to asylum seekers and refugees. This will include the below and full details are provided within the specification:

• Specialist advice, information, and support to asylum seekers and refugees

• Act as a point of contact for community groups, charities, and other agencies for the latest information and issues facing asylum seekers and refugees

• Advocate for the rights of asylum seekers and refugees

• Host and engage with relevant networking opportunities and events

• Organise and promote cultural activities within the city

• Have an office space in Cambridge city that clients can attend in-person

• Provide interpreting services as required for one-to-one work clients as well as any promotional materials

• Offer OISC-accredited immigration advice and support with immigration applications, such as assisting with Home Office applications

• Hold local knowledge on the challenges and opportunities facing residents in Cambridge – working to overcome challenges and seize opportunities.

• Understand and work to tackle institutional discrimination through promoting anti-racist practice

• Awareness of the impacts of crime and how to support victims of crime, such as domestic abuse, hate crime, and modern slavery

• Budgeting and financial advice, including welfare benefits

• Employability rights and volunteering opportunities

• Housing options and advice

• Household support, such as furniture, food, and energy poverty

• Hold an exemplary reputation in the community with the ability to allay any misinformation or community tension, having the ability to bring community groups together safely to resolve disputes and promote cohesion

• Health awareness

• Trauma-informed approach to wellbeing services

• Awareness of ESOL opportunities

II.1.5) Estimated total value

Value excluding VAT: 250 000.00  GBP

II.1.6) Information about lots

This contract is divided into lots: No

II.2) Description

II.2.2) Additional CPV code(s)

98200000

98100000

98390000

98330000

II.2.3) Place of performance

NUTS code:

UKH1

II.2.4) Description of the procurement

Cambridge City Council supports the resettlement of displaced people who have travelled to the UK on various routes. As a Council, we recognise that world events can quickly influence what is required of a service for asylum seekers and refugees. Therefore, it is important that any service is flexible to these needs and has an existing understanding of different customs and cultures, as well as a passion to work in this field.

The people who require advice, information and support in Cambridge are likely to be on one of the visa routes listed below, however this list is not exhaustive and is likely to change overtime:

• Afghan Citizens Resettlement Scheme (ACRS) and Afghan Relocations and Assistant Policy (ARAP) – soon to be replaced by the Afghan Resettlement Programme (ARP)

• UK Resettlement Scheme (UKRS)

• Homes for Ukraine (HfU) and Ukraine Permission Extension (UPE)

• Syrian Vulnerable Persons Resettlement Scheme (VPRS) and Vulnerable Children’s Resettlement Scheme (VCRS)

• Post-decision refugees – who have been granted refugee status or humanitarian protection and are no longer subject to immigration control

• British National (Overseas) visa holders

• Unaccompanied Asylum Seeking Children (UASC)

• Any family reunification schemes

As a service you must provide specialist advice, information, and support as required to asylum seekers and refugees. This will include the below and full details are provided within the specification:

• Specialist advice, information, and support to asylum seekers and refugees

• Act as a point of contact for community groups, charities, and other agencies for the latest information and issues facing asylum seekers and refugees

• Advocate for the rights of asylum seekers and refugees

• Host and engage with relevant networking opportunities and events

• Organise and promote cultural activities within the city

• Have an office space in Cambridge city that clients can attend in-person

• Provide interpreting services as required for one-to-one work clients as well as any promotional materials

• Offer OISC-accredited immigration advice and support with immigration applications, such as assisting with Home Office applications

• Hold local knowledge on the challenges and opportunities facing residents in Cambridge – working to overcome challenges and seize opportunities.

• Understand and work to tackle institutional discrimination through promoting anti-racist practice

• Awareness of the impacts of crime and how to support victims of crime, such as domestic abuse, hate crime, and modern slavery

• Budgeting and financial advice, including welfare benefits

• Employability rights and volunteering opportunities

• Housing options and advice

• Household support, such as furniture, food, and energy poverty

• Hold an exemplary reputation in the community with the ability to allay any misinformation or community tension, having the ability to bring community groups together safely to resolve disputes and promote cohesion

• Health awareness

• Trauma-informed approach to wellbeing services

• Awareness of ESOL opportunities

II.2.5) Award criteria

Price is not the only award criterion and all criteria are stated only in the procurement documents

II.2.6) Estimated value

Value excluding VAT: 250 000.00  GBP

II.2.7) Duration of the contract, framework agreement or dynamic purchasing system

End: 31/03/2028

This contract is subject to renewal: No

II.2.9) Information about the limits on the number of candidates to be invited

II.2.10) Information about variants

Variants will be accepted: No

II.2.11) Information about options

Options: No

II.2.13) Information about European Union funds

The procurement is related to a project and/or programme financed by European Union funds: No

Section IV: Procedure

IV.1) Description

IV.1.1) Type of procedure

Open procedure

IV.1.8) Information about Government Procurement Agreement (GPA)

The procurement is covered by the Government Procurement Agreement: No

IV.2) Administrative information

IV.2.2) Time limit for receipt of tenders or requests to participate

Date: 03/03/2025

Local time: 12:00

IV.2.4) Languages in which tenders or requests to participate may be submitted

EN

IV.2.7) Conditions for opening of tenders

Date: 17/03/2025

Local time: 12:00

Section VI: Complementary information

VI.1) Information about recurrence

This is a recurrent procurement: No

VI.4) Procedures for review

VI.4.1) Review body

The High Court

The Strand

London

UK

VI.5) Date of dispatch of this notice

10/02/2025

Coding

Commodity categories

ID Title Parent category
98200000 Equal opportunities consultancy services Other community, social and personal services
98100000 Membership organisation services Other community, social and personal services
98390000 Other services Miscellaneous services
98330000 Physical well-being services Miscellaneous services
85300000 Social work and related services Health and social work services

Delivery locations

ID Description
100 UK - All

Alert region restrictions

The buyer has restricted the alert for this notice to suppliers based in the following regions.

ID Description
There are no alert restrictions for this notice.

About the buyer

Main contact:
jonathan.loneza@cambridge.gov.uk
Admin contact:
N/a
Technical contact:
N/a
Other contact:
N/a

Further information

Date Details
No further information has been uploaded.

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