Contract notice
Section I: Contracting
authority
I.1) Name and addresses
OFCOM
Riverside House, 2a Southwark Bridge Road
London
SE1 9HA
UK
Contact person: Mark Lundy
Telephone: +44 2079813000
E-mail: mark.lundy@ofcom.org.uk
NUTS: UKI
Internet address(es)
Main address: https://ofcom.bravosolution.co.uk
Address of the buyer profile: https://ofcom.bravosolution.co.uk
I.3) Communication
The procurement documents are available for unrestricted and full direct access, free of charge at:
https://ofcom.bravosolution.co.uk
Additional information can be obtained from the abovementioned address
Tenders or requests to participate must be sent electronically to:
https://ofcom.bravosolution.co.uk
Tenders or requests to participate must be sent to the abovementioned address
I.4) Type of the contracting authority
Body governed by public law
I.5) Main activity
Other: UK Communications Regulator
Section II: Object
II.1) Scope of the procurement
II.1.1) Title
Colleague Safeguarding and support services
Reference number: C20242217
II.1.2) Main CPV code
79000000
II.1.3) Type of contract
Services
II.1.4) Short description
Ofcom has a requirement for a package of support for colleagues working with Distressing Content and Material. The current key principles of this approach are:
1. Risk Assess the Role - Directors will assess the relevant role to understand the risk presented by the work and assign a role risk tier (high or low).
2. Understand the Individual - We recognise that what could cause distress or negatively affect people varies from person to person and that individuals have different needs when it comes to managing working with DCM safely.
o Where colleagues are in High Tier roles, their individual needs are assessed through an annual psychological screening and assessment with an external provider, along with any specific needs they self-identify.
o For Low Tier roles, individual needs are only self-identified.
3. Provide tailored support - Support will include in-role support, expert assessment and clinical support provided by our external provider as appropriate.
4. Monitor and review - Relevant roles will be monitored to understand changes in the nature of the risk that might require roles to be reassessed. We also recognise that the needs of colleagues may change over time, and the support available will be adjusted accordingly.
Enhanced support:
Colleagues may be identified as requiring enhanced support for them to conduct their roles safely and will be offered biannual psychological screening. Examples of when a colleague may access enhanced support include:
• Our external provider (as identified through this tender process) recommends enhanced support after a psychological screening and assessment.
• The colleague identifies that they require more support to complete the work safely.
• The need for more support is identified by a line manager during a safeguarding conversation or wellbeing conversation during a 1:1
• Managers may pre-emptively request Enhanced Support an individual colleague or whole team to if a role or piece of work is felt to be very high risk This should be done with the approval of a Director.
• If a colleague notifies their managers that they are pregnant, that they have given birth, or their partner has given birth in the last 6 months.
II.1.5) Estimated total value
Value excluding VAT:
360 000.00
GBP
II.1.6) Information about lots
This contract is divided into lots:
No
II.2) Description
II.2.3) Place of performance
NUTS code:
UKI
Main site or place of performance:
lONDON
II.2.4) Description of the procurement
Ofcom has a requirement for a package of support for colleagues working with Distressing Content and Material. The current key principles of this approach are:
1. Risk Assess the Role - Directors will assess the relevant role to understand the risk presented by the work and assign a role risk tier (high or low).
2. Understand the Individual - We recognise that what could cause distress or negatively affect people varies from person to person and that individuals have different needs when it comes to managing working with DCM safely.
o Where colleagues are in High Tier roles, their individual needs are assessed through an annual psychological screening and assessment with an external provider, along with any specific needs they self-identify.
o For Low Tier roles, individual needs are only self-identified.
3. Provide tailored support - Support will include in-role support, expert assessment and clinical support provided by our external provider as appropriate.
4. Monitor and review - Relevant roles will be monitored to understand changes in the nature of the risk that might require roles to be reassessed. We also recognise that the needs of colleagues may change over time, and the support available will be adjusted accordingly.
Enhanced support:
Colleagues may be identified as requiring enhanced support for them to conduct their roles safely and will be offered biannual psychological screening. Examples of when a colleague may access enhanced support include:
• Our external provider (as identified through this tender process) recommends enhanced support after a psychological screening and assessment.
• The colleague identifies that they require more support to complete the work safely.
• The need for more support is identified by a line manager during a safeguarding conversation or wellbeing conversation during a 1:1
• Managers may pre-emptively request Enhanced Support an individual colleague or whole team to if a role or piece of work is felt to be very high risk This should be done with the approval of a Director.
• If a colleague notifies their managers that they are pregnant, that they have given birth, or their partner has given birth in the last 6 months.
II.2.5) Award criteria
Price is not the only award criterion and all criteria are stated only in the procurement documents
II.2.6) Estimated value
Value excluding VAT:
360 000.00
GBP
II.2.7) Duration of the contract, framework agreement or dynamic purchasing system
Duration in months: 36
This contract is subject to renewal: Yes
Description of renewals:
2 options to extend the contract each by 12 months at Ofcom's sole discretion
II.2.9) Information about the limits on the number of candidates to be invited
II.2.10) Information about variants
Variants will be accepted:
No
II.2.11) Information about options
Options:
Yes
Description of options:
Two options to extend the contract at Ofcom's sole discretion each by 12 months.
II.2.13) Information about European Union funds
The procurement is related to a project and/or programme financed by European Union funds:
No
Section III: Legal, economic, financial and technical information
III.1) Conditions for participation
III.1.2) Economic and financial standing
Selection criteria as stated in the procurement documents
III.1.3) Technical and professional ability
Selection criteria as stated in the procurement documents
III.2) Conditions related to the contract
Section IV: Procedure
IV.1) Description
IV.1.1) Type of procedure
Open procedure
IV.1.8) Information about Government Procurement Agreement (GPA)
The procurement is covered by the Government Procurement Agreement:
No
IV.2) Administrative information
IV.2.2) Time limit for receipt of tenders or requests to participate
Date:
19/03/2025
Local time: 12:00
IV.2.4) Languages in which tenders or requests to participate may be submitted
EN
IV.2.6) Minimum time frame during which the tenderer must maintain the tender
Duration in months: 4 (from the date stated for receipt of tender)
IV.2.7) Conditions for opening of tenders
Date:
19/03/2025
Local time: 12:00
Place:
https://ofcom.bravosolution.co.uk
Section VI: Complementary information
VI.1) Information about recurrence
This is a recurrent procurement:
No
VI.4) Procedures for review
VI.4.1) Review body
High Court of Justice of England and Wales
The Strand
London
WC1 2LL
UK
Telephone: +44 2079476000
Internet address(es)
URL: https://www.bing.com/search?q=www.find-court-tribunal.service.gov.uk&form=IPRV10
VI.5) Date of dispatch of this notice
17/02/2025