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Contract Notice

SWR Provision of Station Information & Security Systems (SISS) Maintenance Services

  • First published: 12 March 2025
  • Last modified: 12 March 2025
  • Version: N/A
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Contents

Summary

OCID:
ocds-h6vhtk-04e2a1
Published by:
First MTR South Western Trains Limited
Authority ID:
AA71840
Publication date:
12 March 2025
Deadline date:
20 March 2025
Notice type:
Contract Notice
Has documents:
No
Has SPD:
No
Has Carbon Reduction Plan:
N/A

Abstract

Overview of Requirements

SWR are keen to identify a Contractor that either holds ISO55001 currently or can demonstrate how they can support SWR SISS in their journey to achieve ISO certification.

This ITN is designed to identify a preferred Contractor for the provision of SISS (Station Information and Security Systems) maintenance [preventative and corrective] at all leased premises on the SWR network, alongside associated activities such as reporting and provision of a customer help-desk - together the "Support Services".

This includes, but is not limited to:

Video Surveillance Systems,

Customer Information Systems,

Public Address Systems,

Remote Controlled Access Systems,

Body Worn Video Systems,

Train Dispatch Closed-Circuit Television,

Passenger Help Points,

Drivers Late Notice Screens,

Staff Information Screens,

Clocks in Guards Deports,

Clocks in Train Depots.

Dynamic Disruption Screens,

Multi-Modal Information Screens.

Concentrators in Depots and Signal Boxes.

South Western Railway (the Client) is seeking to implement a maintenance and repair regime to ensure the SISS assets are maintained in accordance with relevant standards and are repaired by suitably qualified engineers to ensure they achieve their expected lifecycle.

This will ensure that all station SISS assets are working seamlessly and fully integrated to ensure that there is an ongoing availability of the overall systems to the Contractor. video surveillance and body worn video systems will be fully operational for the purpose of crime prevention, security, and public safety, the customer information, public address and help point systems will be available to ensure our customers always receive real-time information and can all for assistance. Furthermore, our remote access systems will be available so that Customers have access to facilities at unstaffed stations.

SWR leased premises have a mixture of SISS assets. The successful Contractor shall ensure these assets are maintained in line with relevant NR & Industry Standards along with SWR requirements, ensuring we have sufficient contract management resources.

These activities are required as part of committed obligations associated with the Department for Transport National Rail Contract, Office of Road and Rail license conditions, obligations to Network Rail under Depot and Station Access Conditions and our working practices and policies.

There may also be opportunities to provide asset renewals and enhancements at our leased premises through identified funding streams and opportunities throughout the life of the contract.

The contract period is up to 30 November 2028 with an option for a 2-year extension, one year at a time.

Full notice text

Contract notice – utilities

Section I: Contracting entity

I.1) Name and addresses

FIRST MTR SOUTH WESTERN TRAINS LIMITED

07900320

8th Floor

LONDON

W21AF

UK

Contact person: Richard Bennett

Telephone: +44 7715758999

E-mail: richard.bennett2@swrailway.com

NUTS: UKI32

Internet address(es)

Main address: www.southwesternrailway.com

I.3) Communication

Access to the procurement documents is restricted. Further information can be obtained at:

http://redirect.transaxions.com/events/FoIEx


Additional information can be obtained from the abovementioned address


Tenders or requests to participate must be sent electronically to:

https://s2c-uk62.waxdigital.com/


I.6) Main activity

Railway services

Section II: Object

II.1) Scope of the procurement

II.1.1) Title

SWR Provision of Station Information & Security Systems (SISS) Maintenance Services

II.1.2) Main CPV code

48810000

 

II.1.3) Type of contract

Supplies

II.1.4) Short description

Overview of Requirements

SWR are keen to identify a Contractor that either holds ISO55001 currently or can demonstrate how they can support SWR SISS in their journey to achieve ISO certification.

This ITN is designed to identify a preferred Contractor for the provision of SISS (Station Information and Security Systems) maintenance [preventative and corrective] at all leased premises on the SWR network, alongside associated activities such as reporting and provision of a customer help-desk - together the "Support Services".

This includes, but is not limited to:

Video Surveillance Systems,

Customer Information Systems,

Public Address Systems,

Remote Controlled Access Systems,

Body Worn Video Systems,

Train Dispatch Closed-Circuit Television,

Passenger Help Points,

Drivers Late Notice Screens,

Staff Information Screens,

Clocks in Guards Deports,

Clocks in Train Depots.

Dynamic Disruption Screens,

Multi-Modal Information Screens.

Concentrators in Depots and Signal Boxes.

South Western Railway (the Client) is seeking to implement a maintenance and repair regime to ensure the SISS assets are maintained in accordance with relevant standards and are repaired by suitably qualified engineers to ensure they achieve their expected lifecycle.

This will ensure that all station SISS assets are working seamlessly and fully integrated to ensure that there is an ongoing availability of the overall systems to the Contractor. video surveillance and body worn video systems will be fully operational for the purpose of crime prevention, security, and public safety, the customer information, public address and help point systems will be available to ensure our customers always receive real-time information and can all for assistance. Furthermore, our remote access systems will be available so that Customers have access to facilities at unstaffed stations.

SWR leased premises have a mixture of SISS assets. The successful Contractor shall ensure these assets are maintained in line with relevant NR & Industry Standards along with SWR requirements, ensuring we have sufficient contract management resources.

These activities are required as part of committed obligations associated with the Department for Transport National Rail Contract, Office of Road and Rail license conditions, obligations to Network Rail under Depot and Station Access Conditions and our working practices and policies.

There may also be opportunities to provide asset renewals and enhancements at our leased premises through identified funding streams and opportunities throughout the life of the contract.

The contract period is up to 30 November 2028 with an option for a 2-year extension, one year at a time.

II.1.6) Information about lots

This contract is divided into lots: No

II.2) Description

II.2.2) Additional CPV code(s)

48810000

II.2.3) Place of performance

NUTS code:

UKI

UKJ

UKK2

II.2.4) Description of the procurement

Overview of Requirements

SWR are keen to identify a Contractor that either holds ISO55001 currently or can demonstrate how they can support SWR SISS in their journey to achieve ISO certification.

This ITN is designed to identify a preferred Contractor for the provision of SISS (Station Information and Security Systems) maintenance [preventative and corrective] at all leased premises on the SWR network, alongside associated activities such as reporting and provision of a customer help-desk - together the "Support Services".

This includes, but is not limited to:

Video Surveillance Systems,

Customer Information Systems,

Public Address Systems,

Remote Controlled Access Systems,

Body Worn Video Systems,

Train Dispatch Closed-Circuit Television,

Passenger Help Points,

Drivers Late Notice Screens,

Staff Information Screens,

Clocks in Guards Deports,

Clocks in Train Depots.

Dynamic Disruption Screens,

Multi-Modal Information Screens.

Concentrators in Depots and Signal Boxes.

South Western Railway (the Client) is seeking to implement a maintenance and repair regime to ensure the SISS assets are maintained in accordance with relevant standards and are repaired by suitably qualified engineers to ensure they achieve their expected lifecycle.

This will ensure that all station SISS assets are working seamlessly and fully integrated to ensure that there is an ongoing availability of the overall systems to the Contractor. video surveillance and body worn video systems will be fully operational for the purpose of crime prevention, security, and public safety, the customer information, public address and help point systems will be available to ensure our customers always receive real-time information and can all for assistance. Furthermore, our remote access systems will be available so that Customers have access to facilities at unstaffed stations.

SWR leased premises have a mixture of SISS assets. The successful Contractor shall ensure these assets are maintained in line with relevant NR & Industry Standards along with SWR requirements, ensuring we have sufficient contract management resources.

These activities are required as part of committed obligations associated with the Department for Transport National Rail Contract, Office of Road and Rail license conditions, obligations to Network Rail under Depot and Station Access Conditions and our working practices and policies.

There may also be opportunities to provide asset renewals and enhancements at our leased premises through identified funding streams and opportunities throughout the life of the contract.

The contract period is up to 30 November 2028 with an option for a 2-year extension, one year at a time.

II.2.5) Award criteria

Price is not the only award criterion and all criteria are stated only in the procurement documents

II.2.7) Duration of the contract, framework agreement or dynamic purchasing system

Duration in months: 25

This contract is subject to renewal: No

II.2.10) Information about variants

Variants will be accepted: Yes

II.2.11) Information about options

Options: Yes

Description of options:

Potential 2 year extension with yearly one year increments

II.2.13) Information about European Union funds

The procurement is related to a project and/or programme financed by European Union funds: No

Section IV: Procedure

IV.1) Description

IV.1.1) Type of procedure

Restricted procedure

IV.1.8) Information about Government Procurement Agreement (GPA)

The procurement is covered by the Government Procurement Agreement: No

IV.2) Administrative information

IV.2.2) Time limit for receipt of tenders or requests to participate

Date: 20/03/2025

Local time: 12:00

IV.2.4) Languages in which tenders or requests to participate may be submitted

EN

Section VI: Complementary information

VI.1) Information about recurrence

This is a recurrent procurement: No

VI.4) Procedures for review

VI.4.1) Review body

First MTR South Western Trains Ltd

8th Floor, The Point, 37 North Wharf Road

London

W2 1AF

UK

Internet address(es)

URL: www.southwesternrailway.com

VI.5) Date of dispatch of this notice

17/02/2025

Coding

Commodity categories

ID Title Parent category
48810000 Information systems Information systems and servers

Delivery locations

ID Description
100 UK - All

Alert region restrictions

The buyer has restricted the alert for this notice to suppliers based in the following regions.

ID Description
There are no alert restrictions for this notice.

About the buyer

Main contact:
richard.bennett2@swrailway.com
Admin contact:
N/a
Technical contact:
N/a
Other contact:
N/a

Further information

Date Details
No further information has been uploaded.

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