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Contract Notice

Sage Software Support and Maintenance

  • First published: 12 March 2025
  • Last modified: 12 March 2025
  • Version: N/A
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Contents

Summary

OCID:
Published by:
International Nuclear Services Ltd
Authority ID:
AA81606
Publication date:
12 March 2025
Deadline date:
17 March 2025
Notice type:
Contract Notice
Has documents:
No
Has SPD:
No
Has Carbon Reduction Plan:
N/A

Abstract

We are seeking a vendor to provide comprehensive support and maintenance for our Sage software suite. The selected vendor will ensure the smooth operation, reliability, and performance of our Sage applications by offering 24/7 technical support, regular maintenance and updates, troubleshooting and issue resolution, user training, and expert consultation. Additionally, outside the software and support, there is a day rate section included to allow NTS to scale up projects if required. The ideal vendor will have proven experience with Sage software, strong technical expertise, the ability to provide timely and effective solutions, and excellent communication skills. Suppliers are invited to respond to our Tender via the Atamis e-procurement system at https://one-nda.force.com/s/Welcome

Full notice text

Contract notice

Section I: Contracting authority

I.1) Name and addresses

International Nuclear Services Ltd

1144352

Hinton House, Risley

Warrington

WA3 6GR

UK

Contact person: Danielle Carroll

E-mail: danielle.carroll@ntsglobal.uk

NUTS: UK

Internet address(es)

Main address: https://www.nucleartransportsolutions.com

Address of the buyer profile: https://www.nucleartransportsolutions.com

I.3) Communication

The procurement documents are available for unrestricted and full direct access, free of charge at:

https://one-nda.force.com/s/Welcome


Additional information can be obtained from the abovementioned address


Tenders or requests to participate must be sent electronically to:

https://one-nda.force.com/s/Welcome


Tenders or requests to participate must be sent to the abovementioned address


Electronic communication requires the use of tools and devices that are not generally available. Unrestricted and full direct access to these tools and devices is possible, free of charge, at:

https://one-nda.force.com/s/Welcome


I.4) Type of the contracting authority

Body governed by public law

I.5) Main activity

Other: Nuclear Transport

Section II: Object

II.1) Scope of the procurement

II.1.1) Title

Sage Software Support and Maintenance

II.1.2) Main CPV code

48000000

 

II.1.3) Type of contract

Supplies

II.1.4) Short description

We are seeking a vendor to provide comprehensive support and maintenance for our Sage software suite. The selected vendor will ensure the smooth operation, reliability, and performance of our Sage applications by offering 24/7 technical support, regular maintenance and updates, troubleshooting and issue resolution, user training, and expert consultation. Additionally, outside the software and support, there is a day rate section included to allow NTS to scale up projects if required. The ideal vendor will have proven experience with Sage software, strong technical expertise, the ability to provide timely and effective solutions, and excellent communication skills. Suppliers are invited to respond to our Tender via the Atamis e-procurement system at https://one-nda.force.com/s/Welcome

II.1.5) Estimated total value

Value excluding VAT: 300 000.00  GBP

II.1.6) Information about lots

This contract is divided into lots: No

II.2) Description

II.2.3) Place of performance

NUTS code:

UK

II.2.4) Description of the procurement

We are seeking a vendor to provide comprehensive support and maintenance for our Sage software suite. The selected vendor will ensure the smooth operation, reliability, and performance of our Sage applications by offering 24/7 technical support, regular maintenance and updates, troubleshooting and issue resolution, user training, and expert consultation. Additionally, outside the software and support, there is a day rate section included to allow NTS to scale up projects if required. The ideal vendor will have proven experience with Sage software, strong technical expertise, the ability to provide timely and effective solutions, and excellent communication skills. Suppliers are invited to respond to our Tender via the Atamis e-procurement system at https://one-nda.force.com/s/Welcome

II.2.5) Award criteria

Price is not the only award criterion and all criteria are stated only in the procurement documents

II.2.6) Estimated value

Value excluding VAT: 170 000.00  GBP

II.2.7) Duration of the contract, framework agreement or dynamic purchasing system

Duration in months: 36

This contract is subject to renewal: No

II.2.9) Information about the limits on the number of candidates to be invited

II.2.10) Information about variants

Variants will be accepted: No

II.2.11) Information about options

Options: No

II.2.13) Information about European Union funds

The procurement is related to a project and/or programme financed by European Union funds: No

Section III: Legal, economic, financial and technical information

III.1) Conditions for participation

III.1.2) Economic and financial standing

Selection criteria as stated in the procurement documents


III.1.3) Technical and professional ability

Selection criteria as stated in the procurement documents


III.2) Conditions related to the contract

Section IV: Procedure

IV.1) Description

IV.1.1) Type of procedure

Open procedure

IV.1.8) Information about Government Procurement Agreement (GPA)

The procurement is covered by the Government Procurement Agreement: No

IV.2) Administrative information

IV.2.2) Time limit for receipt of tenders or requests to participate

Date: 17/03/2025

Local time: 15:00

IV.2.4) Languages in which tenders or requests to participate may be submitted

EN

IV.2.6) Minimum time frame during which the tenderer must maintain the tender

Duration in months: 6 (from the date stated for receipt of tender)

IV.2.7) Conditions for opening of tenders

Date: 14/02/2025

Local time: 13:00

Section VI: Complementary information

VI.1) Information about recurrence

This is a recurrent procurement: No

VI.4) Procedures for review

VI.4.1) Review body

International Nuclear Services Ltd

Hinton House, Risley

Warrington

WA3 6GR

UK

Internet address(es)

URL: https://www.nucleartransportsolutions.com

VI.5) Date of dispatch of this notice

18/02/2025

Coding

Commodity categories

ID Title Parent category
48000000 Software package and information systems Computer and Related Services

Delivery locations

ID Description
100 UK - All

Alert region restrictions

The buyer has restricted the alert for this notice to suppliers based in the following regions.

ID Description
There are no alert restrictions for this notice.

About the buyer

Main contact:
danielle.carroll@ntsglobal.uk
Admin contact:
N/a
Technical contact:
N/a
Other contact:
N/a

Further information

Date Details
No further information has been uploaded.

0800 222 9004

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Rydym yn croesawu galwadau'n Gymraeg.

We welcome calls in Welsh.