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Contract Award Notice

Provision of Public Consultation and Market Research Surveys

  • First published: 12 March 2025
  • Last modified: 12 March 2025
  • Record interest

     

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The buyer is not using this website to administer the notice.

To record your interest or obtain additional information or documents please find instructions within the Full Notice Text. (NOTE: Contract Award Notices and Prior Information Notices do not normally require a response)

Contents

Summary

OCID:
ocds-h6vhtk-049355
Published by:
London Borough of Wandsworth
Authority ID:
AA71885
Publication date:
12 March 2025
Deadline date:
-
Notice type:
Contract Award Notice
Has documents:
No
Has SPD:
No
Has Carbon Reduction Plan:
N/A

Abstract

The London Borough of Wandsworth require residents’ surveys in order to track changes in residents views and meet the requirements within the Government Tenant Satisfaction Measures on an annual basis. The main objective of the surveys is to provide robust results enabling reliable comparisons and analysis with previous residents' surveys and other boroughs. As part of the Council’s commitment to resident consultation and participation, the following surveys are conducted per year:<br/>A housing management satisfaction survey every 12 months which will use a representative sample of all tenants and leaseholders in council managed properties; and<br/>A rolling text survey aimed at residents who have used the Council’s repairs service.<br/>The Council is a major landlord with a housing stock of approximately 17,118 tenant properties for rent. It also has responsibility for approximately 15,922 leasehold properties purchased from the Council (most of which are on Council estates).

Full notice text

Contract award notice

Results of the procurement procedure

Section I: Contracting entity

I.1) Name and addresses

London Borough of Wandsworth

Town Hall, Wandsworth High Street,

London

SW18 2PU

UK

Contact person: Central Procurement Team

Telephone: +44 2088716000

E-mail: procurement@richmondandwandsworth.gov.uk

NUTS: UKI34

Internet address(es)

Main address: www.wandsworth.gov.uk

Address of the buyer profile: www.wandsworth.gov.uk

I.4) Type of the contracting authority

Regional or local authority

I.5) Main activity

General public services

Section II: Object

II.1) Scope of the procurement

II.1.1) Title

Provision of Public Consultation and Market Research Surveys

Reference number: 2024-770029

II.1.2) Main CPV code

79342311

 

II.1.3) Type of contract

Services

II.1.4) Short description

The London Borough of Wandsworth require residents’ surveys in order to track changes in residents views and meet the requirements within the Government Tenant Satisfaction Measures on an annual basis. The main objective of the surveys is to provide robust results enabling reliable comparisons and analysis with previous residents' surveys and other boroughs. As part of the Council’s commitment to resident consultation and participation, the following surveys are conducted per year:<br/>A housing management satisfaction survey every 12 months which will use a representative sample of all tenants and leaseholders in council managed properties; and<br/>A rolling text survey aimed at residents who have used the Council’s repairs service.<br/>The Council is a major landlord with a housing stock of approximately 17,118 tenant properties for rent. It also has responsibility for approximately 15,922 leasehold properties purchased from the Council (most of which are on Council estates).

II.1.6) Information about lots

This contract is divided into lots: No

II.1.7) Total value of the procurement

Value excluding VAT: 262 440.00  GBP

II.2) Description

II.2.3) Place of performance

NUTS code:

UKI34

II.2.4) Description of the procurement

The London Borough of Wandsworth require residents’ surveys in order to track changes in residents views and meet the requirements within the Government Tenant Satisfaction Measures on an annual basis. The main objective of the surveys is to provide robust results enabling reliable comparisons and analysis with previous residents' surveys and other boroughs. As part of the Council’s commitment to resident consultation and participation, the following surveys are conducted per year:<br/>A housing management satisfaction survey every 12 months which will use a representative sample of all tenants and leaseholders in council managed properties; and<br/>A rolling text survey aimed at residents who have used the Council’s repairs service.<br/>The Council is a major landlord with a housing stock of approximately 17,118 tenant properties for rent. It also has responsibility for approximately 15,922 leasehold properties purchased from the Council (most of which are on Council estates).

II.2.5) Award criteria

Quality criterion: Social Value / Weighting: 10

Quality criterion: Quality / Weighting: 20

Price / Weighting:  70

II.2.11) Information about options

Options: Yes

Description of options:

The contract is for 4 years with the option to extend for up to 2 years.

II.2.13) Information about European Union funds

The procurement is related to a project and/or programme financed by European Union funds: No

Section IV: Procedure

IV.1) Description

IV.1.1) Type of procedure

Open procedure

IV.1.6) Information about electronic auction

An electronic auction will be used

IV.1.8) Information about Government Procurement Agreement (GPA)

The procurement is covered by the Government Procurement Agreement: No

IV.2) Administrative information

IV.2.1) Previous publication concerning this procedure

Notice number in the OJ S:

2024/S 000-026987

Section V: Award of contract

A contract/lot is awarded: Yes

V.2 Award of contract

V.2.1) Date of conclusion of the contract

13/12/2024

V.2.2) Information about tenders

Number of tenders received: 1

Number of tenders received from SMEs: 1

Number of tenders received by electronic means: 1

The contract has been awarded to a group of economic operators: No

V.2.3) Name and address of the contractor

BMG Research Ltd

02841970

Spring Lodge, 172 Chester Road, Helsby

Cheshire

WA6 0AR

UK

Telephone: +44 7706335931

E-mail: tenders@bmgresearch.com

NUTS: UKD6

Internet address(es)

URL: http://www.bmgresearch.co.uk

The contractor is an SME: Yes

V.2.4) Information on value of the contract/lot (excluding VAT)

Initial estimated total value of the contract/lot:

Total value of the contract/lot: : 262 440.00  GBP

V.2.5) Information about subcontracting

Section VI: Complementary information

VI.3) Additional information

Above threshold open tender.

VI.4) Procedures for review

VI.4.1) Review body

Royal Court of Justice

The Royal Courts of Justice (Stop M)

London

WC2R 1DH

UK

E-mail: rcj.dco@justice.gov.uk

Internet address(es)

URL: https://www.find-court-tribunal.service.gov.uk/courts/royal-courts-of-justice

VI.4.2) Body responsible for mediation procedures

Cabinet Office

70 Whitehall

London

SW1 2AS

UK

E-mail: prourement@richmondandwandsworth.gov.uk

Internet address(es)

URL: www.wandsworth.gov.uk

VI.4.4) Service from which information about the review procedure may be obtained

Royal Court of Justice

The Royal Courts of Justice (Stop M)

London

WC2R 1DH

UK

E-mail: rcj.dco@justice.gov.uk

Internet address(es)

URL: https://www.find-court-tribunal.service.gov.uk/courts/royal-courts-of-justice

VI.5) Date of dispatch of this notice

20/02/2025

Coding

Commodity categories

ID Title Parent category
79342311 Customer satisfaction survey Marketing services

Delivery locations

ID Description
100 UK - All

Alert region restrictions

The buyer has restricted the alert for this notice to suppliers based in the following regions.

ID Description
There are no alert restrictions for this notice.

About the buyer

Main contact:
procurement@richmondandwandsworth.gov.uk
Admin contact:
N/a
Technical contact:
N/a
Other contact:
N/a

Further information

Date Details
No further information has been uploaded.

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