Social and other specific services – public contracts
Contract notice
Section I: Contracting
authority
I.1) Name and addresses
Mayor's Office for Policing and Crime (MOPAC)
169 Union Street
London
SE1 0LL
UK
Telephone: +44 777777777
E-mail: MOPACProcurement@mopac.london.gov.uk
NUTS: UKI
Internet address(es)
Main address: https://www.london.gov.uk/programmes-strategies/mayors-office-policing-and-crime-mopac
I.3) Communication
The procurement documents are available for unrestricted and full direct access, free of charge at:
https://www.delta-esourcing.com/tenders/UK-UK-London:-Health-and-social-work-services./2G6HE3266B
Additional information can be obtained from the abovementioned address
Tenders or requests to participate must be sent to the abovementioned address
I.4) Type of the contracting authority
Regional or local authority
I.5) Main activity
Public order and safety
Section II: Object
II.1) Scope of the procurement
II.1.1) Title
MOPAC: Hate Crime Victims Service
Reference number: MOPAC 1076
II.1.2) Main CPV code
85000000
II.1.3) Type of contract
Services
II.1.4) Short description
The procurement for the provision of a comprehensive pan-London support service for victims of hate crime in London. The procurement is being conducted under the Light Touch Regime and will broadly follow the process for an Open Procedure. The initial contract period is for 40 months, the first 4 months of which are reserved for mobilisation. There will be one option to extend up to two years, this will be at the discretion of the Contracting Authority. The initial 3 year contract has a budget of up to £672,300 per year. The potential maximum budget available for the contract is £3,697,650, including all extension options.
II.1.5) Estimated total value
Value excluding VAT:
3 697 650.00
GBP
II.1.6) Information about lots
This contract is divided into lots:
No
II.2) Description
II.2.3) Place of performance
NUTS code:
UKI
Main site or place of performance:
LONDON
II.2.4) Description of the procurement
This contract is for the provision of a comprehensive pan-London support service for victims of hate crime in London. This Service is to include enhanced, specialist support for victims of hate crime, including persistently targeted victims, and vulnerable or intimidated victims and witnesses. The range of support will include: - Visible and accessible pathways for referral and assessment - A tiered system to efficiently triage incoming referrals from the MPS and all other sources, assess the level of support needed and where that support can be best delivered. - Support, advice and guidance to victims of hate crime and their families - Specialist support for victims that meets victim needs - Working with partner organisations to secure the best outcome for victims and working with all relevant statutory and non-statutory services available, including in relation to legal options, housing, health and finance.
II.2.6) Estimated value
Value excluding VAT:
3 697 650.00
GBP
II.2.7) Duration of the contract, framework agreement or dynamic purchasing system
Start:
01/06/2025
End:
30/09/2028
II.2.13) Information about European Union funds
The procurement is related to a project and/or programme financed by European Union funds:
No
Section IV: Procedure
IV.1) Description
IV.1.1) Type of procedure
Open procedure
IV.2) Administrative information
IV.2.1) Previous publication concerning this procedure
Notice number in the OJ S:
2024/S 000-031720
IV.2.2) Time limit for receipt of tenders or requests to participate
Date:
09/04/2025
Local time: 12:00
IV.2.4) Languages in which tenders or requests to participate may be submitted
EN
Section VI: Complementary information
VI.3) Additional information
For more information about this opportunity, please visit the Delta eSourcing portal at:
https://www.delta-esourcing.com/tenders/UK-UK-London:-Health-and-social-work-services./2G6HE3266B
To respond to this opportunity, please click here:
https://www.delta-esourcing.com/respond/2G6HE3266B
GO Reference: GO-2025220-PRO-29506802
VI.4) Procedures for review
VI.4.1) Review body
Royal Courts of Justice
Strand
London
WC2A 2LL
UK
VI.5) Date of dispatch of this notice
20/02/2025