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Contract Notice

Research and Customer Engagement Framework

  • First published: 26 March 2025
  • Last modified: 26 March 2025
  • Version: N/A
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Contents

Summary

OCID:
ocds-h6vhtk-04e636
Published by:
Cadent Gas Limited
Authority ID:
AA61735
Publication date:
26 March 2025
Deadline date:
21 March 2025
Notice type:
Contract Notice
Has documents:
No
Has SPD:
No
Has Carbon Reduction Plan:
N/A

Abstract

Cadent Gas wishes to approach the market to award a multi-supplier framework to provide stakeholder and consumer engagement services during the RIIO-3 price control period.

There will be 2 lots on the framework: 'market research' and 'consultancy and assurance'.

Please email hannah.tomlinson@cadentgas.com for access to the PQQ documents.

Full notice text

Contract notice – utilities

Section I: Contracting entity

I.1) Name and addresses

CADENT GAS LIMITED

10080864

Ansty Park Pilot Way

COVENTRY

CV79JU

UK

Contact person: Hannah Tomlinson

Telephone: +44 2476052639

E-mail: hannah.tomlinson@cadentgas.com

NUTS: UKG13

Internet address(es)

Main address: https://www.hannah.tomlinson@cadentgas.com

I.3) Communication

Access to the procurement documents is restricted. Further information can be obtained at:

https://www.hannah.tomlinson@cadentgas.com


Additional information can be obtained from the abovementioned address


Tenders or requests to participate must be sent to the abovementioned address


I.6) Main activity

Production, transport and distribution of gas and heat

Section II: Object

II.1) Scope of the procurement

II.1.1) Title

Research and Customer Engagement Framework

II.1.2) Main CPV code

79300000

 

II.1.3) Type of contract

Services

II.1.4) Short description

Cadent Gas wishes to approach the market to award a multi-supplier framework to provide stakeholder and consumer engagement services during the RIIO-3 price control period.

There will be 2 lots on the framework: 'market research' and 'consultancy and assurance'.

Please email hannah.tomlinson@cadentgas.com for access to the PQQ documents.

II.1.5) Estimated total value

Value excluding VAT: 4 500 000.00  GBP

II.1.6) Information about lots

This contract is divided into lots: Yes

Tenders may be submitted for all lots

II.2) Description

Lot No: 1

II.2.1) Title

Customer, Business and Stakeholder Engagement - Market Research

II.2.2) Additional CPV code(s)

79310000

II.2.3) Place of performance

NUTS code:

UK

II.2.4) Description of the procurement

Cadent is seeking to establish a framework to undertake engagement activities with general public, domestic customers, different sized businesses and stakeholders. Cadent would like to be more innovative and learn unique ways of gathering insight. This would include qualitative and quantitative research, data analysis, triangulation and potentially research such as willingness to pay, MaxDiff, etc.

II.2.5) Award criteria

Price is not the only award criterion and all criteria are stated only in the procurement documents

II.2.7) Duration of the contract, framework agreement or dynamic purchasing system

Duration in months: 60

This contract is subject to renewal: No

II.2.10) Information about variants

Variants will be accepted: No

II.2.11) Information about options

Options: Yes

Description of options:

There will be 3 options to extend the initial term, in 12 month increments.

II.2.13) Information about European Union funds

The procurement is related to a project and/or programme financed by European Union funds: No

Lot No: 2

II.2.1) Title

Consultancy and Assurance

II.2.2) Additional CPV code(s)

73210000

II.2.3) Place of performance

NUTS code:

UK

II.2.4) Description of the procurement

Cadent wishes to assure that we have the best in class engagement strategy, segmentation, techniques, approaches and robust sample sizes. We are seeking suppliers to become an advisor role on theoretical approaches, providing guidance on engagement strategy and methodologies. To be able to provide assurance for research undertaken and have the ability to conduct statistical analysis of customer and stakeholder data from multiple sources and formats to support triangulation.

II.2.5) Award criteria

Price is not the only award criterion and all criteria are stated only in the procurement documents

II.2.7) Duration of the contract, framework agreement or dynamic purchasing system

Duration in months: 60

This contract is subject to renewal: No

II.2.10) Information about variants

Variants will be accepted: No

II.2.11) Information about options

Options: Yes

Description of options:

There will be 3 options to extend the initial term, in 12 month increments.

II.2.13) Information about European Union funds

The procurement is related to a project and/or programme financed by European Union funds: No

Section IV: Procedure

IV.1) Description

IV.1.1) Type of procedure

Negotiated with call for competition

IV.1.8) Information about Government Procurement Agreement (GPA)

The procurement is covered by the Government Procurement Agreement: No

IV.2) Administrative information

IV.2.2) Time limit for receipt of tenders or requests to participate

Date: 21/03/2025

Local time: 16:00

IV.2.3) Estimated date of dispatch of invitations to tender or to participate to selected candidates

Date: 12/05/2025

IV.2.4) Languages in which tenders or requests to participate may be submitted

EN

Section VI: Complementary information

VI.1) Information about recurrence

This is a recurrent procurement: No

VI.4) Procedures for review

VI.4.1) Review body

Cadent Gas

Coventry

UK

VI.5) Date of dispatch of this notice

21/02/2025

Coding

Commodity categories

ID Title Parent category
79300000 Market and economic research; polling and statistics Business services: law, marketing, consulting, recruitment, printing and security
79310000 Market research services Market and economic research; polling and statistics
73210000 Research consultancy services Research and development consultancy services

Delivery locations

ID Description
100 UK - All

Alert region restrictions

The buyer has restricted the alert for this notice to suppliers based in the following regions.

ID Description
There are no alert restrictions for this notice.

About the buyer

Main contact:
hannah.tomlinson@cadentgas.com
Admin contact:
N/a
Technical contact:
N/a
Other contact:
N/a

Further information

Date Details
No further information has been uploaded.

0800 222 9004

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