Contract award notice
Results of the procurement procedure
Section I: Contracting
entity
I.1) Name and addresses
NHS South East London Integrated Care Board
London
UK
E-mail: hub.queries@nhs.net
NUTS: UKI44
Internet address(es)
Main address: https://www.selondonics.org/icb/
Address of the buyer profile: https://www.selondonics.org/icb/
I.4) Type of the contracting authority
Body governed by public law
I.5) Main activity
Health
Section II: Object
II.1) Scope of the procurement
II.1.1) Title
Kooth Digital Health Limited
Reference number: (C387533)
II.1.2) Main CPV code
85100000
II.1.3) Type of contract
Services
II.1.4) Short description
Kooth has delivered the South East London online emotional wellbeing and counselling service for children and young people effectively over the past three years, demonstrating strong coverage, flexibility, and alignment with local priorities for prevention, early intervention, and equitable access. The service continues to meet key performance indicators and receives positive feedback from service users. Its low-barrier digital model provides timely support and achieves strong engagement from global majority groups.
As the only universal digital early intervention offer available across all SEL boroughs, Kooth provides flexible, out-of-hours access at scale. Maintaining continuity ensures ongoing choice for young people, particularly those who find it challenging to engage with traditional services, and helps prevent escalation into higher-cost, more intensive provision.
The lifetime value of the contract is £1,135,000 (including VAT, annual value), with a contract start date of 1 April 2026 and an end date of 31 March 2028 (2 years).
This is a Provider Selection Regime (PSR) intention to award notice. The awarding of this contract is subject to the Health Care Services (Provider Selection Regime) Regulations 2023. For the avoidance of doubt, the provisions of the Procurement Act 2023 do not apply to this award. The publication of this notice marks the start of the standstill period, which commences on 04.03.2026. Representations by providers must be made to the relevant authority by 13.03.2026. This contract has not yet formally been awarded; this notice serves as an intention to award under the PSR.
II.1.6) Information about lots
This contract is divided into lots:
No
II.1.7) Total value of the procurement
Value excluding VAT:
1 135 000.00
GBP
II.2) Description
II.2.2) Additional CPV code(s)
85100000
II.2.3) Place of performance
NUTS code:
UKI
Main site or place of performance:
Kooth Digital Health Limited
5 Merchant Square, London, W2 1AY
II.2.4) Description of the procurement
Kooth has delivered the South East London online emotional wellbeing and counselling service for children and young people effectively over the past three years, demonstrating good coverage, flexibility, and alignment with local priorities for prevention, early intervention, and equitable access. The service continues to meet key performance indicators, with positive feedback service users. Its low-barrier, digital model provides timely support, strong engagement from global majority groups.
As the only universal digital early intervention offer available across all SEL boroughs, Kooth therefore offers flexible and out of hours access at scale. Maintaining continuity ensures choice for young people and those who find challenging engaging with traditional services, and prevents escalation into higher cost and intensive services.
The lifetime value of the contract is £1,135,000 (including VAT, annual value), with a contract start date of 1 April 2026 and an end date of 31 March 2028 (2 years).
II.2.5) Award criteria
Price
II.2.11) Information about options
Options:
No
II.2.13) Information about European Union funds
The procurement is related to a project and/or programme financed by European Union funds:
No
II.2.14) Additional information
Each of the 5 key criteria was reviewed and scored against current service delivery and potential service development.
Provider assessed on a Pass/Fail and all Scored and Pass/Fail criteria are met.
This is a Provider Selection Regime (PSR) intention to award notice. The awarding of this contract is subject to the Health Care Services (Provider Selection Regime) Regulations 2023. For the avoidance of doubt, the provisions of the Procurement Act 2023 do not apply to this award. The publication of this notice marks the start of the standstill period. Representations by providers must be made to decision makers by 13.03.2026 . This contract has not yet formally been awarded; this notice serves as an intention to award under the PSR.
The publication of this notice marks the start of the standstill period. Representations by providers must be made to decision makers by . This contract has not yet formally been awarded; this notice serves as an intention to award under the PSR.
Standstill Period Begins: Starts: Wednesday 4 March 2026
8 working days (excluding weekends)
Standstill ends at 23:59pm on Friday 13 March 2026.
The contract can be formally awarded on Monday 16 March 2026, provided no representations are received (or once any received have been addressed).
Written representations should be sent to hub.psrrepresentation@nhs.net
Award decision makers: South East London Integrated Care Board
There were no conflict of interest identified in the decision making process.
Section IV: Procedure
IV.1) Description
IV.1.1) Type of procedure
Award of a contract without prior publication of a call for competition
Justification for selected award procedure:
The procurement falls outside the scope of application of the Directive
Explanation
This is a Provider Selection Regime (PSR) intention to award notice. The awarding of this contract is subject to the Health Care Services (Provider Selection Regime) Regulations 2023. For the avoidance of doubt, the provisions of the Procurement Act 2023 do not apply to this award. The publication of this notice marks the start of the standstill period. Representations by providers must be made to the relevant authority by 13.03.2026. This contract has not yet formally been awarded; this notice serves as an intention to award under the PSR.
IV.1.8) Information about Government Procurement Agreement (GPA)
The procurement is covered by the Government Procurement Agreement:
Yes
Section V: Award of contract
A contract/lot is awarded:
Yes
V.2 Award of contract
V.2.1) Date of conclusion of the contract
27/02/2026
V.2.2) Information about tenders
Number of tenders received: 1
The contract has been awarded to a group of economic operators:
No
V.2.3) Name and address of the contractor
Kooth Digital Health Limited
5 Merchant Square
London
W2 1AY
UK
NUTS: UKI
The contractor is an SME:
No
V.2.4) Information on value of the contract/lot (excluding VAT)
Total value of the contract/lot:
: 1 135 000.00
GBP
V.2.5) Information about subcontracting
Section VI: Complementary information
VI.3) Additional information
This is a Provider Selection Regime (PSR) intention to award notice. The awarding of this contract is subject to the Health Care Services (Provider Selection Regime) Regulations 2023. For the avoidance of doubt, the provisions of the Procurement Act 2023 do not apply to this award. The publication of this notice marks the start of the standstill period. Representations by providers must be made to decision makers by 13.03.2026 . This contract has not yet formally been awarded; this notice serves as an intention to award under the PSR.
The publication of this notice marks the start of the standstill period. Representations by providers must be made to decision makers by 13 March 2026 . This contract has not yet formally been awarded; this notice serves as an intention to award under the PSR.
Standstill Period Begins: Starts: Wednesday 4 March 2026
8 working days (excluding weekends)
Standstill ends at 23:59pm on Friday 13 March 2026
Award decision makers: South East London Integrated Care Board
The contract can be formally awarded on Monday 16 March 2026, provided no representations are received (or once any received have been addressed).
Written representations should be sent to hub.psrrepresentation@nhs.net
The decision was made in line with the ICB's Scheme of Reservation and Delegation and were made by the Contract and Procurement Group.
There were no conflict of interest identified in the decision making process.
VI.4) Procedures for review
VI.4.1) Review body
NHS South East London Integrated Care Board
London
UK
VI.5) Date of dispatch of this notice
02/03/2026