Summary
- OCID:
- ocds-h6vhtk-05f898
- Published by:
- ROCHDALE BOROUGHWIDE HOUSING LIMITED
- Authority ID:
- AA80924
- Publication date:
- 04 March 2026
- Deadline date:
- -
- Notice type:
- UK6
- Has documents:
- No
- Has SPD:
- No
- Has Carbon Reduction Plan:
- N/A
Abstract
Rochdale Boroughwide Housing (RBH) is responsible for providing an emergency out of hours repair service to its customers, which is accessible, efficient, and effective.Service to be Provided:Call handling of repairs reported between the hours of 17.00 & 08.00 (Mon-Fri) & 24 hours (Sat - Sun) every week throughout the year including Bank Holidays & RBH closure days (Christmas Period approximately the 24th Dec 3pm to 8am on the first working day in the New Year PLUS 10 additional days to be agreed per year).
Full notice text
Scope
Procurement reference
DN799696
Procurement description
Rochdale Boroughwide Housing (RBH) is responsible for providing an emergency out of hours repair service to its customers, which is accessible, efficient, and effective.
Service to be Provided:
Call handling of repairs reported between the hours of 17.00 & 08.00 (Mon-Fri) & 24 hours (Sat - Sun) every week throughout the year including Bank Holidays & RBH closure days (Christmas Period approximately the 24th Dec 3pm to 8am on the first working day in the New Year PLUS 10 additional days to be agreed per year).
Contracting authority
ROCHDALE BOROUGHWIDE HOUSING LIMITED
Identification register:
Address 1: Unique Enterprise Centre
Town/City: Rochdale
Postcode: OL16 2UP
Country: United Kingdom
Companies House: IP031452
NUTS code: UKD37
Contact name: RBH Procurement
Email: rbh.procurement@rbh.org.uk
Organisation type: Public authority - sub-central government
Supplier
MANGO DIRECT MARKETING LTD
Procedure
Procedure type
Open procedure
Contract
For the Provision of an Out of Hours Call Handling Service for the RBH Repairs Service
ID: 1
Status: Pending
Related lots
1
Date the contract will be signed (estimated)
16 March 2026, 23:59PM
Can this contract be extended?: Yes
Value
192418.60 GBP Including VAT
Delivery regions
- UKD - North West (England)
Is the total value above threshold?
Above threshold
Contract dates (estimated)
01 April 2026, 00:00AM to 31 March 2027, 23:59PM
Extension end date (if all the extensions are used): 31 March 2028
Coding
Commodity categories
| ID |
Title
|
Parent category
|
| 79512000 |
Call centre |
Telephone-answering services |
Delivery locations
| ID |
Description
|
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There are no delivery locations for this notice.
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Alert region restrictions
The buyer has restricted the alert for this notice to suppliers based in the following regions.
| ID |
Description
|
|
There are no alert restrictions for this notice.
|
About the buyer
- Main contact:
- N/a
- Admin contact:
- N/a
- Technical contact:
- N/a
- Other contact:
- N/a
Further information
|
Date
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Details
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No further information has been uploaded.
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