Contract award notice
Results of the procurement procedure
Section I: Contracting
entity
I.1) Name and addresses
Central and North West London NHS Foundation Trust
60 Gray's Inn Road
London
WC1X 8AQ
UK
Contact person: Nichola Lane
E-mail: nichola.lane2@nhs.net
NUTS: UKI31
Internet address(es)
Main address: https://www.cnwl.nhs.uk
Address of the buyer profile: https://www.cnwl.nhs.uk
I.4) Type of the contracting authority
Body governed by public law
I.5) Main activity
Health
Section II: Object
II.1) Scope of the procurement
II.1.1) Title
Online Therapy Services to Secondary Care
Reference number: C429117
II.1.2) Main CPV code
85323000
II.1.3) Type of contract
Services
II.1.4) Short description
To deliver an online solution for face to face therapies to help reduce the waiting lists to access Mental Health Support across the North West London area.
II.1.6) Information about lots
This contract is divided into lots:
No
II.1.7) Total value of the procurement
Value excluding VAT:
500 000.00
GBP
II.2) Description
II.2.2) Additional CPV code(s)
75200000
II.2.3) Place of performance
NUTS code:
UKI74
II.2.4) Description of the procurement
Direct award process C under the Provider Selection Regime (PSR) 2023 to utilise short term funding to clear a backlog of waiting lists within the North West London area. The approximate life time value of the contract is £500,000.00
II.2.5) Award criteria
Quality criterion: the criteria is the following: the existing provider is satisfying the original contract and will likely satisfy the proposed contract to a sufficient standard" with the weighting 100
/ Weighting: 100
Price
/ Weighting:
0
II.2.11) Information about options
Options:
No
II.2.13) Information about European Union funds
The procurement is related to a project and/or programme financed by European Union funds:
No
Section IV: Procedure
IV.1) Description
IV.1.1) Type of procedure
Award of a contract without prior publication of a call for competition
Justification for selected award procedure:
The procurement falls outside the scope of application of the Directive
Explanation
This is a Provider Selection Regime (PSR) intention to award notice. The awarding of this contract is subject to the Health Care Services (Provider Selection Regime) Regulations 2023. For the avoidance of doubt, the provisions of the Public Contracts Regulations 2015 do not apply to this award. The publication of this notice marks the start of the standstill period. Representations by providers must be made to the relevant authority by 17/03/2026 by midnight. This contract has not yet formally been awarded; this notice serves as an intention to award under the PSR
IV.1.8) Information about Government Procurement Agreement (GPA)
The procurement is covered by the Government Procurement Agreement:
Yes
Section V: Award of contract
A contract/lot is awarded:
Yes
V.2 Award of contract
V.2.1) Date of conclusion of the contract
04/03/2026
V.2.2) Information about tenders
Number of tenders received: 1
Number of tenders received from SMEs: 0
Number of tenders received from tenderers from EU Member States: 0
Number of tenders received from tenderers from non-EU Member States: 0
Number of tenders received by electronic means: 0
The contract has been awarded to a group of economic operators:
No
V.2.3) Name and address of the contractor
HelloSelf (UK) Limited
11352803
9th Floor, 107 Cheapside, LONDON
London
EC2V 6DN
UK
Telephone: +44 2039368384
NUTS: UKI
Internet address(es)
URL: https://www.helloself.com/
The contractor is an SME:
Yes
V.2.4) Information on value of the contract/lot (excluding VAT)
Initial estimated total value of the contract/lot:
Total value of the contract/lot:
: 500 000.00
GBP
V.2.5) Information about subcontracting
Section VI: Complementary information
VI.3) Additional information
This is a Provider Selection Regime (PSR) intention to award notice. The awarding of this contract is subject to the Health Care Services (Provider Selection Regime) Regulations 2023. For the avoidance of doubt, the provisions of the Public Contracts Regulations 2015 do not apply to this award. The publication of this notice marks the start of the standstill period. Representations by providers must be made to decision makers by 17/03/2026 by midnight. This contract has not yet formally been awarded; this notice serves as an intention to award under the PSR.<br/><br/>Any representations can be sent to Nichola.lane2@nhs.net. <br/>There were no conflict of interests recorded and the award criteria was used to measure the current contract delivery, performance and suitability alongside the supplier's ability to continue to deliver the requirement meeting a high standard developing the service and its users to help reduce health inequalities, providing quality and innovation within the digital healthcare space to achieve effective solutions for fast, easy to access care for all patients without discrimination due to location, ability to travel and patient availability. <br/><br/>This is a waiting list initiative so the supplier will be providing fast treatment plans to help clear the waiting lists which held to provide an element of choice for the patient to receive an online (via the supplier) or an in person programme (via the Trust). <br/>The supplier was assessed against all 5 key criteria including value, integration, collaboration and service sustainability as well as Social Value.
VI.4) Procedures for review
VI.4.1) Review body
Central London Community Healthcare NHS Trust
Ground Floor, 15 Marylebone Road
London
NW1 5JD
UK
Internet address(es)
URL: https://www.clch.nhs.uk
VI.5) Date of dispatch of this notice
04/03/2026