CONTRACT NOTICE – NATIONAL

1 Authority Details

1.1

Authority Name and Address

1.2

Address from which documentation may be obtained

1.3

Completed documents must be returned to:

2 Contract Details

2.1

Title

Digital Transformation

2.2

Description of the goods or services required

This project will deliver a comprehensive rebuild of the digital infrastructure, creating a

modern, scalable, and integrated ecosystem that supports programme delivery, stakeholder

engagement, operational efficiency, and future growth.

The project should be delivered from April 2026 to March2027 (this timeline may include a

provision for the final stages to be delivered from April – June 2027 should operational needs

make this necessary)

The core of the project is the implementation of a new CRM and database platform that

integrates intuitively with Microsoft 365, a WordPress website (including bespoke

functionality), existing GIS systems, and digital sales and marketing tools.

A parallel discovery phase will assess the suitability of the current Sage software environment

that supports our People and Finance teams. Following this review, a clear recommendation

will be made on a future software solution that integrates seamlessly with our new systems and

delivers a next-generation platform to enhance efficiency, functionality, and scalability.

NOTE: To register your interest in this notice and obtain any additional information please visit the Sell2Wales Web Site at https://www.sell2wales.gov.wales/Search/Search_Switch.aspx?ID=162554.

The buyer has indicated that it will accept electronic responses to this notice via the Postbox facility. A user guide is available at https://www.sell2wales.gov.wales/sitehelp/help_guides.aspx.

Suppliers are advised to allow adequate time for uploading documents and to dispatch the electronic response well in advance of the closing time to avoid any last minute problems.

2.3

Notice Coding and Classification

2.4

Total quantity or scope of tender

The full budget for the above work should not exceed £150,000 excl vat

This budget should allow for all design, delivery, handover support and training to project

completion.

This budget should not include budgets for software use (although this should be outlined in

the proposal where possible)

3 Conditions for Participation

3.1

Minimum standards and qualification required

The full budget for the above work should not exceed £150,000 excl vat

This budget should allow for all design, delivery, handover support and training to project

completion.

This budget should not include budgets for software use (although this should be outlined in

the proposal where possible)

4 Administrative Information

4.1

Type of Procedure

Single stage

4.2

Reference number attributed to the notice by the contracting authority

N/a

4.3

Time Limits

4.5

Language or languages in which tenders or requests to participate can be drawn up

4.6

Tender Submission Postbox

5 Other Information

5.1

Additional Information

(WA Ref:162554)

5.2

Additional Documentation

5.3

Publication date of this notice