Contract award notice
Results of the procurement procedure
Section I: Contracting
entity
I.1) Name and addresses
Transport for Greater Manchester
2 Piccadilly Place
Manchester
M13BG
UK
E-mail: procurement@tfgm.com
NUTS: UKD33
Internet address(es)
Main address: www.tfgm.com
I.4) Type of the contracting authority
Other: Transport Authority
I.5) Main activity
Other: Transport
Section II: Object
II.1) Scope of the procurement
II.1.1) Title
TfGM MS SharePoint & Power Platform Support 2026
Reference number: 2025 / 452
II.1.2) Main CPV code
72261000
II.1.3) Type of contract
Services
II.1.4) Short description
TfGM utilised the Crown Commercial Service TG-Cloud 14 Framework Agreement to source a supplier for this service.
Only suppliers on this framework and that were shortlisted, were included in the procurement process and so were only able to apply.
II.1.6) Information about lots
This contract is divided into lots:
No
II.1.7) Total value of the procurement
Value excluding VAT:
212 500.00
GBP
II.2) Description
II.2.3) Place of performance
NUTS code:
UKD3
II.2.4) Description of the procurement
TfGM required a cloud-based solution to meet its Microsoft (MS) SharePoint and Power Platform support needs.
The supplier will provide an agreed number of days of support (reactive and proactive) per annum. Any excess days will be used to support TfGM projects OR carried over to the next
year's allowance (by agreement).
TfGM utilised the Crown Commercial Service TG-Cloud 14 Framework Agreement to source a supplier for this service.
Only suppliers on this framework and that were shortlisted, were included in the procurement process and so were only able to apply.
This is a 2+1 term contract.
The supplier will have the relevant experience and be able to provide comprehensive support services for Microsoft SharePoint Online and Power Platform, encompassing (amongst other things) the key following points:
• Reactive Support: This shall include break-fix support, troubleshooting, incident management, and resolution of SharePoint and Power Platform related issues reported by TfGM users.
• Proactive Support: This shall include system monitoring, performance optimisation, security updates, and preventative maintenance activities while adhering to TfGM Change Management process to ensure the smooth operation of the SharePoint and Power Platform environments.
• Technical Expertise: The vendor shall possess a strong understanding of Microsoft SharePoint and Power Platform architecture, administration, and best practices.
II.2.5) Award criteria
Price
II.2.11) Information about options
Options:
No
II.2.13) Information about European Union funds
The procurement is related to a project and/or programme financed by European Union funds:
No
Section IV: Procedure
IV.1) Description
IV.1.1) Type of procedure
Award of a contract without prior publication of a call for competition
Justification for selected award procedure:
The procurement falls outside the scope of application of the Directive
Explanation
A CCS framework (G-Cloud14) was used and as a result, there was no requirement to for a call to competition.
IV.1.8) Information about Government Procurement Agreement (GPA)
The procurement is covered by the Government Procurement Agreement:
Yes
Section V: Award of contract
A contract/lot is awarded:
Yes
V.2 Award of contract
V.2.1) Date of conclusion of the contract
09/12/2025
V.2.2) Information about tenders
Number of tenders received: 1
The contract has been awarded to a group of economic operators:
No
V.2.3) Name and address of the contractor
Valto Limited
10625574
8 Hunters Walk, Canal Street
Chester
CH1 4EB
UK
NUTS: UKD6
Internet address(es)
URL: www.valto.co.uk
The contractor is an SME:
Yes
V.2.4) Information on value of the contract/lot (excluding VAT)
Initial estimated total value of the contract/lot:
Total value of the contract/lot:
: 212 500.00
GBP
V.2.5) Information about subcontracting
Section VI: Complementary information
VI.4) Procedures for review
VI.5) Date of dispatch of this notice
06/03/2026