Contract award notice
Results of the procurement procedure
Section I: Contracting
entity
I.1) Name and addresses
Highlands and Islands Enterprise
An Lòchran, 10 Inverness Campus
Inverness
IV2 5NA
UK
Telephone: +44 1463245245
E-mail: hieprocurement@hient.co.uk
NUTS: UKM6
Internet address(es)
Main address: http://www.hie.co.uk
Address of the buyer profile: https://www.publiccontractsscotland.gov.uk/search/Search_AuthProfile.aspx?ID=AA00313
I.2) Joint procurement
The contract is awarded by a central purchasing body
I.4) Type of the contracting authority
Regional or local agency/office
I.5) Main activity
Economic and financial affairs
Section II: Object
II.1) Scope of the procurement
II.1.1) Title
FTS048 Cleaning Services - Inverness Campus
Reference number: FTS048
II.1.2) Main CPV code
90900000
II.1.3) Type of contract
Services
II.1.4) Short description
HIE requires a suitable qualified and experienced supplier to provide cleaning services at a number of buildings at Inverness Campus.
The contract will be let from 1 June 2026 for the initial period of 3 years, unless terminated in accordance with the provisions of the Contract Conditions, with HIE having the option to extend for a further period of up to 12 months and another further period of up to 12 months following the Initial Term (i.e. the maximum contract length including the optional extension periods is 5 years).
The currently envisaged budget for the the first 2 years is GBP 127,800 - GBP 182,600 (excluding VAT). The prices will remain fixed for Year 1 and 2 of the contract, thereafter a price increase mechanism may apply, as per the tender documents.
The value stated in sections II.1.5 and II.2.6. refers to the estimated contract value over the maximum length of the contract (i.e. 5 years).
II.1.6) Information about lots
This contract is divided into lots:
No
II.2) Description
II.2.2) Additional CPV code(s)
90910000
90919200
90900000
90911000
90919000
90911300
II.2.3) Place of performance
NUTS code:
UKM62
II.2.4) Description of the procurement
The services required include cleaning and housekeeping, day cleaning and periodic cleaning services.
II.2.5) Award criteria
Quality criterion: Q1 Prompt Payment Standard Clause
/ Weighting: pass/fail
Quality criterion: Q2 Cyber Security
/ Weighting: pass/fail
Quality criterion: Q3 Payment of the Real Living Wage
/ Weighting: pass/fail
Quality criterion: Q4 Delivery Methodology
/ Weighting: 20%
Quality criterion: Q5 Management and Quality Management Methodology
/ Weighting: 12%
Quality criterion: Q6 Management and Delivery Team
/ Weighting: 11%
Quality criterion: Q7 Net Zero
/ Weighting: 5%
Quality criterion: Q8b Monitoring and Reporting of Community Benefits
/ Weighting: 2%
Quality criterion: Q9 Fair Work Practices
/ Weighting: 5%
Price
/ Weighting:
45%
II.2.11) Information about options
Options:
Yes
Description of options:
see tender documents
II.2.13) Information about European Union funds
The procurement is related to a project and/or programme financed by European Union funds:
No
II.2.14) Additional information
Economic operators may be excluded from this competition if they are in any of the situations referred to in Regulation 58 of the Public Contracts (Scotland) Regulations 2015.
Section IV: Procedure
IV.1) Description
IV.1.1) Type of procedure
Open procedure
IV.1.8) Information about Government Procurement Agreement (GPA)
The procurement is covered by the Government Procurement Agreement:
Yes
IV.2) Administrative information
IV.2.1) Previous publication concerning this procedure
Notice number in the OJ S:
2025/S 000-080942
Section V: Award of contract
Contract No: FTS048
A contract/lot is awarded:
No
V.1 Information on non-award
The contract/lot is not awarded
Other reasons (discontinuation of procedure)
Section VI: Complementary information
VI.3) Additional information
A site visit will take place on 13 January 2026. Refer to the Scope of Requirements and Tender Guidance document for further details.
The value stated in section II.1.5 & II.2.6.refer to the envisaged total contract value including any optional extension periods.
In order to participate, bidders should register, for free, on www.publiccontractsscotland.gov.uk and record their interest in this contract and download and complete all relevant documentation.
Tenders must be submitted via the PCS postbox and must be received by the published deadline. Late tenders will not be accepted and HIE will reject any submissions received after the deadline. Email or hard copy responses will not be accepted.
Where bidders rely on the capacity of other entities in order to meet selection criteria they are required to provide information relating to these entities with the relevant supporting SPD documentation being submitted.
SPD 3D.12 Bidders should refer to the "Conflict of Interest" Section within the Scope of Requirements when completing this question.
The Award criteria Questions 4-9 will be marked according to the following criteria - refer to the tender documents for the evaluation criteria for Questions 1-3 including the minimum threshold for Qs 4-9.
0 - Unacceptable - Nil or inadequate response which fails to demonstrate an ability to meet the requirement.
1 - Poor - Response is partially relevant but generally poor. It addresses some elements of the requirement but contains insufficient/limited detail or explanation to demonstrate how the requirement will be fulfilled.
2 - Acceptable - Response is relevant and acceptable. It addresses a broad understanding of the requirement but may lack details on how the requirement will be fulfilled in certain areas.
3 - Good - Response is relevant and good. It is sufficiently detailed to demonstrate a good understanding and provides details on how the requirements will be fulfilled.
4 - Excellent - Response is completely relevant and excellent overall. It is comprehensive, unambiguous and demonstrate a thorough understanding of the requirement and provides details of how the requirement will be met in full.
(SC Ref:825987)
VI.4) Procedures for review
VI.4.1) Review body
Inverness Sheriff Court and Justice of the Peace Court
The Inverness Justice Centre, Longman Road
Inverness
IV1 1AH
UK
Telephone: +44 1463230782
E-mail: inverness@scotcourts.gov.uk
Internet address(es)
URL: https://www.scotcourts.gov.uk/the-courts/court-locations/inverness-sheriff-court-and-justice-of-the-peace-court
VI.5) Date of dispatch of this notice
09/03/2026