Contract award notice
Results of the procurement procedure
Section I: Contracting
entity
I.1) Name and addresses
NHS Coventry and Warwickshire Integrated Care Board
Westgate House Market Street
Warwick
CV34 4DE
UK
Contact person: Michael Barlow
E-mail: michael.barlow1@nhs.net
NUTS: UKG33
Internet address(es)
Main address: https://www.happyhealthylives.uk/
Address of the buyer profile: https://www.happyhealthylives.uk/
I.4) Type of the contracting authority
Body governed by public law
I.5) Main activity
Health
Section II: Object
II.1) Scope of the procurement
II.1.1) Title
Community Audiology - Coventry and Warwickshire ICB
Reference number: C392961
II.1.2) Main CPV code
85100000
II.1.3) Type of contract
Services
II.1.4) Short description
NHS Arden and Greater East Midlands Commissioning Support Unit (CSU), on behalf of NHS Coventry and Warwickshire Integrated Care Board, intend to award zero volume, zero value contract(s) for the provision of a Community Adult Hearing Service across Coventry and Warwickshire.
II.1.6) Information about lots
This contract is divided into lots:
No
II.1.7) Total value of the procurement
Value excluding VAT:
17 484 337.00
GBP
II.2) Description
II.2.2) Additional CPV code(s)
85121240
II.2.3) Place of performance
NUTS code:
UKG13
II.2.4) Description of the procurement
NHS Arden and Greater East Midlands Commissioning Support Unit (CSU), on behalf of NHS Coventry and Warwickshire Integrated Care Board, intend to award zero volume, zero value contract(s) for the provision of a Community Adult Hearing Service across Coventry and Warwickshire. The service is for adults who are patients registered with a Coventry and Warwickshire ICB Place GP aged 55 or over.<br/><br/>As a result of this Competitive Process, the ICB intends to award a zero volume, zero value contract to all providers who achieved the 60.00% Key Criteria threshold set by the Commissioners. A contract will be awarded to each successful Provider for a period of 3 years (1st April 2026 to 31st March 2029). The Commissioners may opt to extend the contract term by a further 2 years (1st April 2029 to 31st March 2031). This is an existing service. The new service will be delivered by existing and new providers. <br/><br/>It is anticipated that the service provision resulting from this Competitive Process will have an annual value of £3,496,867 per annum based on activity of 37,445 procedures/annum. The total expected contract value for the 3 years plus 2 year extension is £17,484,337. Each contract is cost and volume, there is no guaranteed income level.
II.2.5) Award criteria
Quality criterion: Quality & Innovation
/ Weighting: 23.00%
Quality criterion: Integration, Collaboration & Service Sustainability
/ Weighting: 26.00%
Quality criterion: Improving Access, Reducing Health Inequalities and Facilitating Choice
/ Weighting: 24.00%
Quality criterion: Social Value
/ Weighting: 12.00%
Cost criterion: Value
/ Weighting: 15.00%
II.2.11) Information about options
Options:
No
II.2.13) Information about European Union funds
The procurement is related to a project and/or programme financed by European Union funds:
No
Section IV: Procedure
IV.1) Description
IV.1.1) Type of procedure
Open procedure
IV.1.8) Information about Government Procurement Agreement (GPA)
The procurement is covered by the Government Procurement Agreement:
No
IV.2) Administrative information
IV.2.1) Previous publication concerning this procedure
Notice number in the OJ S:
2025/S 000-062619
Section V: Award of contract
A contract/lot is awarded:
Yes
V.2 Award of contract
V.2.1) Date of conclusion of the contract
09/03/2026
V.2.2) Information about tenders
Number of tenders received: 11
Number of tenders received from SMEs: 7
Number of tenders received from tenderers from non-EU Member States: 11
The contract has been awarded to a group of economic operators:
No
V.2.3) Name and address of the contractor
Her Health Partnerships Ltd
16263731
32 Osidge Lane, Southgate, London, N14 5JE
Southgate
N14 5JE
UK
Telephone: +44 7944125633
NUTS: UKG13
The contractor is an SME:
Yes
V.2.4) Information on value of the contract/lot (excluding VAT)
Initial estimated total value of the contract/lot:
Total value of the contract/lot:
: 1.00
GBP
V.2.5) Information about subcontracting
Section V: Award of contract
A contract/lot is awarded:
Yes
V.2 Award of contract
V.2.1) Date of conclusion of the contract
09/03/2026
V.2.2) Information about tenders
Number of tenders received: 11
Number of tenders received from SMEs: 7
Number of tenders received from tenderers from non-EU Member States: 11
The contract has been awarded to a group of economic operators:
No
V.2.3) Name and address of the contractor
Specsavers Optical Superstores Limited
Specsavers Optical Superstores Limited
Specsavers Optical Superstores, Forum 6 Solent Business Park Whiteley Hampshire PO15 7PA
Hampshire
PO15 7PA
UK
Telephone: +44 1481232327
E-mail: centralcontractsteam@specsavers.com
NUTS: UKG13
The contractor is an SME:
No
V.2.4) Information on value of the contract/lot (excluding VAT)
Initial estimated total value of the contract/lot:
Total value of the contract/lot:
: 1.00
GBP
V.2.5) Information about subcontracting
Section V: Award of contract
A contract/lot is awarded:
Yes
V.2 Award of contract
V.2.1) Date of conclusion of the contract
09/03/2026
V.2.2) Information about tenders
Number of tenders received: 11
Number of tenders received from SMEs: 7
Number of tenders received from tenderers from non-EU Member States: 11
The contract has been awarded to a group of economic operators:
No
V.2.3) Name and address of the contractor
Audiological Science Limited
09109538
20 Falkland Avenue, London, N3 1QR
London
N3 1QR
UK
Telephone: +44 7749956291
NUTS: UKG13
Internet address(es)
URL: http://www.audiologicalscience.com
The contractor is an SME:
Yes
V.2.4) Information on value of the contract/lot (excluding VAT)
Initial estimated total value of the contract/lot:
Total value of the contract/lot:
: 1.00
GBP
V.2.5) Information about subcontracting
Section V: Award of contract
A contract/lot is awarded:
Yes
V.2 Award of contract
V.2.1) Date of conclusion of the contract
09/03/2026
V.2.2) Information about tenders
Number of tenders received: 11
Number of tenders received from SMEs: 7
Number of tenders received from tenderers from non-EU Member States: 11
The contract has been awarded to a group of economic operators:
No
V.2.3) Name and address of the contractor
Scrivens Limited
00377588
Scrivens House, 60 Islington Row, Middleway, Edgbaston, Birmingham, B15 1PH
Edgbaston
B15 1PH
UK
Telephone: +44 1214568700
NUTS: UKG13
Internet address(es)
URL: http://scrivens.com
The contractor is an SME:
No
V.2.4) Information on value of the contract/lot (excluding VAT)
Initial estimated total value of the contract/lot:
Total value of the contract/lot:
: 1.00
GBP
V.2.5) Information about subcontracting
Section V: Award of contract
A contract/lot is awarded:
Yes
V.2 Award of contract
V.2.1) Date of conclusion of the contract
09/03/2026
V.2.2) Information about tenders
Number of tenders received: 11
Number of tenders received from SMEs: 7
Number of tenders received from tenderers from non-EU Member States: 11
The contract has been awarded to a group of economic operators:
No
V.2.3) Name and address of the contractor
DMC Healthcare Ltd.
06745192
60 Chadwick Road, Peckham, London, SE15 4PU
Peckham
SE15 4PU
UK
Telephone: +44 2076351012
E-mail: commercial@dmchealthcare.co.uk
NUTS: UKG13
Internet address(es)
URL: https://dmchealthcare.co.uk/
The contractor is an SME:
Yes
V.2.4) Information on value of the contract/lot (excluding VAT)
Initial estimated total value of the contract/lot:
Total value of the contract/lot:
: 1.00
GBP
V.2.5) Information about subcontracting
Section V: Award of contract
A contract/lot is awarded:
Yes
V.2 Award of contract
V.2.1) Date of conclusion of the contract
09/03/2026
V.2.2) Information about tenders
Number of tenders received: 11
Number of tenders received from SMEs: 7
Number of tenders received from tenderers from non-EU Member States: 11
The contract has been awarded to a group of economic operators:
No
V.2.3) Name and address of the contractor
South Warwickshire University NHS Foundation Trust
00920270
Warwick Hospital, Lakin Road, Warwick, CV34 5BW
Warwick
CV34 5BW
UK
Telephone: +44 1926495321
E-mail: pals@swft.nhs.uk
NUTS: UKG13
Internet address(es)
URL: https://www.swft.nhs.uk/
The contractor is an SME:
No
V.2.4) Information on value of the contract/lot (excluding VAT)
Initial estimated total value of the contract/lot:
Total value of the contract/lot:
: 1.00
GBP
V.2.5) Information about subcontracting
Section V: Award of contract
A contract/lot is awarded:
Yes
V.2 Award of contract
V.2.1) Date of conclusion of the contract
09/03/2026
V.2.2) Information about tenders
Number of tenders received: 11
Number of tenders received from SMEs: 7
Number of tenders received from tenderers from non-EU Member States: 11
The contract has been awarded to a group of economic operators:
No
V.2.3) Name and address of the contractor
James Hearing Limited
08408973
17 Robin Hood Croft, Birmingham, B28 0LL
Birmingham
B28 0LL
UK
Telephone: +44 7877865214
NUTS: UKG13
Internet address(es)
URL: https://www.jameshearing.co.uk/
The contractor is an SME:
Yes
V.2.4) Information on value of the contract/lot (excluding VAT)
Initial estimated total value of the contract/lot:
Total value of the contract/lot:
: 1.00
GBP
V.2.5) Information about subcontracting
Section V: Award of contract
A contract/lot is awarded:
Yes
V.2 Award of contract
V.2.1) Date of conclusion of the contract
09/03/2026
V.2.2) Information about tenders
Number of tenders received: 11
Number of tenders received from SMEs: 7
Number of tenders received from tenderers from non-EU Member States: 11
The contract has been awarded to a group of economic operators:
No
V.2.3) Name and address of the contractor
Community Health and Eyecare Limited
07296068
1-6 Star Building, Caxton Road, Fulwood, Preston, United Kingdom, PR2 9BS
Preston
PR2 9BS
UK
Telephone: +44 7907215393
NUTS: UKG13
Internet address(es)
URL: https://www.communityeyecare.uk/
The contractor is an SME:
No
V.2.4) Information on value of the contract/lot (excluding VAT)
Initial estimated total value of the contract/lot:
Total value of the contract/lot:
: 1.00
GBP
V.2.5) Information about subcontracting
Section V: Award of contract
A contract/lot is awarded:
Yes
V.2 Award of contract
V.2.1) Date of conclusion of the contract
09/03/2026
V.2.2) Information about tenders
Number of tenders received: 11
Number of tenders received from SMEs: 7
Number of tenders received from tenderers from non-EU Member States: 11
The contract has been awarded to a group of economic operators:
No
V.2.3) Name and address of the contractor
Latus Group (IDC Audiology)
09990325
Hull Sports Centre, Chanterlands Avenue, Hull, East Yorkshire, England, HU5 4EF
Kingston upon Hul
HU5 4EF
UK
Telephone: +44 1615050984
NUTS: UKG13
Internet address(es)
URL: http://www.elas.uk.com
The contractor is an SME:
Yes
V.2.4) Information on value of the contract/lot (excluding VAT)
Initial estimated total value of the contract/lot:
Total value of the contract/lot:
: 1.00
GBP
V.2.5) Information about subcontracting
Section V: Award of contract
A contract/lot is awarded:
Yes
V.2 Award of contract
V.2.1) Date of conclusion of the contract
09/03/2026
V.2.2) Information about tenders
Number of tenders received: 11
Number of tenders received from SMEs: 7
Number of tenders received from tenderers from non-EU Member States: 11
The contract has been awarded to a group of economic operators:
No
V.2.3) Name and address of the contractor
Modality LLP
OC422179
Granville House, 2 Tettenhall Road, Wolverhampton, West Midlands, England, WV1 4SB
Wolverhampton
WV1 4SB
UK
Telephone: +44 3300201800
E-mail: sapna.shannon@nhs.net
NUTS: UKG13
Internet address(es)
URL: www.mmodalitycommunityservices.com
The contractor is an SME:
Yes
V.2.4) Information on value of the contract/lot (excluding VAT)
Initial estimated total value of the contract/lot:
Total value of the contract/lot:
: 1.00
GBP
V.2.5) Information about subcontracting
Section V: Award of contract
A contract/lot is awarded:
Yes
V.2 Award of contract
V.2.1) Date of conclusion of the contract
09/03/2026
V.2.2) Information about tenders
Number of tenders received: 11
Number of tenders received from SMEs: 7
Number of tenders received from tenderers from non-EU Member States: 11
The contract has been awarded to a group of economic operators:
No
V.2.3) Name and address of the contractor
Jacob and Joe Limited t/a Kindsight
Company number 11356150
60 Suite 1, 8th Floor, 60 Charles Street, Leicester, England, LE1 1FB
Leicester
LE1 1FB
UK
Telephone: +44 1164422062
NUTS: UKG13
Internet address(es)
URL: https://kind-sight.co.uk/
The contractor is an SME:
Yes
V.2.4) Information on value of the contract/lot (excluding VAT)
Initial estimated total value of the contract/lot:
Total value of the contract/lot:
: 1.00
GBP
V.2.5) Information about subcontracting
Section VI: Complementary information
VI.3) Additional information
This is a Provider Selection Regime (PSR) intention to award notice. The awarding of this contract is subject to the Health Care Services (Provider Selection Regime) Regulations 2023. For the avoidance of doubt, the provisions of the Public Contracts Regulations 2015 do not apply to this award. The publication of this notice marks the start of the standstill period. Representations by providers must be made to the relevant authority by midnight 19th March 2026. Any representations should be sent to michael.barlow1@nhs.net <br/><br/>The contract(s) have not yet formally been awarded; this notice serves as an intention to award contract(s) under the competitive process of the PSR.<br/><br/>The award decision-makers are the NHS Coventry and Warwickshire Integrated Care Board. The decision to award the contract was made by the NHS Coventry and Warwickshire Integrated Care Board's Procurement Panel. There were no declared of potential conflicts of interest of individuals making the award decision.<br/><br/>The scoring criteria for the Basic Selection Criteria Questions were either evaluated as Pass/Fail or For Information.<br/><br/>The Key Criteria Questions were evaluated as scored sub-weighted questions, as follows:<br/><br/>Quality and Innovation - 23.00%<br/>Value - 15.00%<br/>Integration, Collaboration & Service Sustainability - 26.00%<br/>Improving access, reducing health inequalities and facilitating Choice - 24.00%<br/>Social Value - 12.00%<br/><br/>Specsavers Optical Superstores Limited; Scrivens Limited; Audiological Science Ltd; DMC Healthcare Ltd; LATUS GROUP (UK) LTD; Her Health Partnerships Ltd; James Hearing Ltd; Community Health and Eyecare Ltd; Modality LLP; South Warwickshire NHS Foundation Trust; and Jacob and Joe, each achieved an aggregate score in excess of the 60.00% Key Criteria threshold set by the Commissioners. Therefore, the Commissioners intend to award a zero volume, zero value contract to each provider (subject to agreement). Each contract is cost and volume, there is no guaranteed income level.
VI.4) Procedures for review
VI.4.1) Review body
The High Court
The Strand
London
WC2A 2LL
UK
VI.5) Date of dispatch of this notice
09/03/2026