Social and other specific services – public contracts
Contract award notice
Section I: Contracting
authority
I.1) Name and addresses
Caerphilly County Borough Council
Penallta House, Tredomen Park, Ystrad Mynach
Hengoed
CF82 7PG
UK
Telephone: +44 1443863283
E-mail: sellwhl@caerphilly.gov.uk
NUTS: UKL16
Internet address(es)
Main address: https://www.caerphilly.gov.uk
Address of the buyer profile: https://www.sell2wales.gov.wales/search/Search_AuthProfile.aspx?ID=AA0272
I.1) Name and addresses
Blaenau Gwent County Borough Council
General Offices, Steelworks Road
Ebbw Vale
NP23 6DN
UK
Telephone: +44 1495311556
E-mail: commissioningteam@blaenau-gwent.gov.uk
NUTS: UKL16
Internet address(es)
Main address: http://www.blaenau-gwent.gov.uk/
Address of the buyer profile: https://www.sell2wales.gov.wales/search/Search_AuthProfile.aspx?ID=AA0278
I.2) Joint procurement
The contract involves joint procurement
I.4) Type of the contracting authority
Regional or local authority
I.5) Main activity
General public services
Section II: Object
II.1) Scope of the procurement
II.1.1) Title
Support at Home
Reference number: CCBC/2662/24/HS
II.1.2) Main CPV code
85000000
II.1.3) Type of contract
Services
II.1.4) Short description
Caerphilly County Borough Council have awarded three providers to the framework arrangement for the provision of Support at Home across the four lots.
Please note that this Contract Award Notice is to inform the market of the outcome of successful bidders joining the flexible framework for their respective lots.
The arrangement is a collaborative arrangement with Blaenau Gwent CBC.
The Support at Home arrangement is to deliver Domiciliary Care and Respite at Home for Adults and Children.
The framework is divided into lots, providers can tender for one or more lots.
The Service will support the needs of the following people
Children and Young People (under the age of 18)
Older People
People with Dementia
People with a Learning Disability
People with a Physical and/or Sensory Impairment, including Acquired Brain Injury
People with a Mental Health problem
People with a substance misuse problem
The Service is to be provided within the Individual’s own home, this could mean a home they own, social landlord tenancy, private landlord tenancy, extra care or supported living tenancy.
There can be no guarantee to the amount of work awarded under this framework
It should be noted that the re opening of the arrangement at this time is for lot 1, 2, 3 and lot 4 for Caerphilly and Blaenau Gwent Adults and Children.
Full details were detailed it the advertised ITT. The contract value advertised in this notice includes the total framework value Ex VAT for the Remainer of the contract of 52 months
II.1.6) Information about lots
This contract is divided into lots:
Yes
II.1.7) Total value of the procurement
Value excluding VAT:
67 270 666.00
GBP
II.2) Description
Lot No: 1
II.2.1) Title
Provision of Support at Home for Adults - Caerphilly
II.2.2) Additional CPV code(s)
85000000
85100000
85140000
85310000
98000000
85320000
II.2.3) Place of performance
NUTS code:
UKL16
Main site or place of performance:
Within the Boundaries of Caerphilly
II.2.4) Description of the procurement
To provide a Support at Home Service (Domiciliary Care and Respite at home Service) for Adult Services for Caerphilly CBC.
Caerphilly Council has limited the number of service providers to be awarded to this lot to a maximum of 3 Service Providers.
The Commissioner reserves the right to increase the maximum number of Service Providers per lot if capacity issues are experienced during the period of the framework. This process shall be run in line with refresh periods. Full Details were issued in the ITT
II.2.13) Information about European Union funds
The procurement is related to a project and/or programme financed by European Union funds:
No
II.2.14) Additional information
Please note that the duration in months is the maximum potential 52 months remaining on this arrangement and the commencement is from the 23 June 2025. The estimated cost for this framework is based on current rates and level of service for the maximum number of months remaining under this framework for Caerphilly Adults' only
Lot No: 2
II.2.1) Title
Provision Support at Home for Adults Blaenau Gwent
II.2.2) Additional CPV code(s)
98000000
85000000
85100000
85140000
85310000
85300000
85320000
II.2.3) Place of performance
NUTS code:
UKL16
Main site or place of performance:
within the borough of Blaenau Gwent CBC
II.2.4) Description of the procurement
To provide a Support at Home Service (Domiciliary Care and Respite at home Service) for Adult Services for Blaenau Gwent CBC.
Blaenau Gwent Council has limited the number of service providers to be awarded to this lot to a maximum of 2 Service Providers.
The Commissioner reserves the right to increase the maximum number of Service Providers per lot if capacity issues are experienced during the period of the framework. This process shall be run in line with refresh periods. Full Details were issued in the ITT
II.2.13) Information about European Union funds
The procurement is related to a project and/or programme financed by European Union funds:
No
II.2.14) Additional information
Please note that the duration in months is the maximum potential 52 months remaining on this arrangement and the commencement is from the 23 June 2025. The estimated cost for this framework is based on current rates and level of service for the maximum number of months remaining under this framework for Blaenau Gwent Adults' only
Lot No: 3
II.2.1) Title
Provision of Support at Home for Children Caerphilly
II.2.2) Additional CPV code(s)
85000000
85100000
85140000
85310000
85300000
98000000
85320000
II.2.3) Place of performance
NUTS code:
UKL16
Main site or place of performance:
Within Caerphilly County Borough CBC
II.2.4) Description of the procurement
To provide a Support at Home Service (Domiciliary Care and Respite at home Service) for Children Services for Caerphilly CBC.
Caerphilly County Council has limited the number of service providers to be awarded to this lot to a maximum of 2 Service Providers.
The Commissioner reserves the right to increase the maximum number of Service Providers per lot if capacity issues are experienced during the period of the framework. This process shall be run in line with refresh periods. Full Details were issued in the ITT
II.2.13) Information about European Union funds
The procurement is related to a project and/or programme financed by European Union funds:
No
II.2.14) Additional information
Please note that the duration in months is the maximum potential 52 months remaining on this arrangement and the commencement is from the 23 June 2025. The estimated cost for this framework is based on current rates and level of service for the maximum number of months remaining under this framework for Caerphilly Children' only
Lot No: 4
II.2.1) Title
Blaeanu Gwent Provision Support at Home for Children
II.2.2) Additional CPV code(s)
85000000
85300000
85100000
85140000
85310000
85320000
98000000
II.2.3) Place of performance
NUTS code:
UKL16
Main site or place of performance:
Within the boundaries of Blaenau Gwent CBC
II.2.4) Description of the procurement
To provide a Support at Home Service (Domiciliary Care and Respite at home Service) for Children Services for Blaenau Gwent CBC.
Blaenau Gwent Council has limited the number of service providers to be awarded to this lot to a maximum of 1 Service Providers.
The Commissioner reserves the right to increase the maximum number of Service Providers per lot if capacity issues are experienced during the period of the framework. This process shall be run in line with refresh periods. Full Details were issued in the ITT
II.2.13) Information about European Union funds
The procurement is related to a project and/or programme financed by European Union funds:
No
II.2.14) Additional information
Please note that the duration in months is the maximum potential 52 months remaining on this arrangement and the commencement is from the 23 June 2025. The estimated cost for this framework is based on current rates and level of service for the maximum number of months remaining under this framework for Blaenau Gwent Children' only
Section IV: Procedure
IV.1) Description
IV.1.1) Type of procedure
Open procedure
IV.2) Administrative information
IV.2.1) Previous publication concerning this procedure
Notice number in the OJ S:
2024/S 000-031526
Section V: Award of contract
Lot No: 1
Title: Provision of Support at Home for Adults - Caerphilly
A contract/lot is awarded:
Yes
V.2 Award of contract
V.2.1) Date of conclusion of the contract
12/06/2025
V.2.2) Information about tenders
Number of tenders received: 24
Number of tenders received from SMEs: 24
Number of tenders received from tenderers from EU Member States: 0
Number of tenders received from tenderers from non-EU Member States: 24
Number of tenders received by electronic means: 24
The contract has been awarded to a group of economic operators:
Yes
V.2.3) Name and address of the contractor
Elite Domiciliary Care Ltd
14A Woodland Terrace
New Tredegar
NP24 6LL
UK
Telephone: +44 7810018974
NUTS: UK
The contractor is an SME:
Yes
V.2.3) Name and address of the contractor
SEREN SUPPORT SERVICES LTD
Llewellyn House Harbourside Business Park, Harbourside Road
Port Talbot
SA131SB
UK
Telephone: +44 3003035345
NUTS: UK
The contractor is an SME:
Yes
V.2.3) Name and address of the contractor
Home from Home Childrens Day Nursery
Gwent Terrace
Porth
CF390DF
UK
Telephone: +44 1443683323
NUTS: UKL15
The contractor is an SME:
Yes
V.2.4) Information on value of the contract/lot (excluding VAT)
Total value of the contract/lot:
: 36 595 000.00
GBP
V.2.5) Information about subcontracting
Section V: Award of contract
Lot No: 2
Title: Provision Support at Home for Adults Blaenau Gwent
A contract/lot is awarded:
Yes
V.2 Award of contract
V.2.1) Date of conclusion of the contract
12/06/2025
V.2.2) Information about tenders
Number of tenders received: 13
Number of tenders received from SMEs: 13
Number of tenders received from tenderers from EU Member States: 0
Number of tenders received from tenderers from non-EU Member States: 13
Number of tenders received by electronic means: 13
The contract has been awarded to a group of economic operators:
Yes
V.2.3) Name and address of the contractor
Home from Home Childrens Day Nursery
Gwent Terrace
Porth
CF390DF
UK
Telephone: +44 3683323
NUTS: UKL15
The contractor is an SME:
Yes
V.2.3) Name and address of the contractor
SEREN SUPPORT SERVICES LTD
Llewellyn House Harbourside Business Park, Harbourside Road
Port Talbot
SA131SB
UK
Telephone: +44 3003035345
NUTS: UK
The contractor is an SME:
Yes
V.2.4) Information on value of the contract/lot (excluding VAT)
Total value of the contract/lot:
: 29 683 333.00
GBP
V.2.5) Information about subcontracting
Section V: Award of contract
Lot No: 3
Title: Provision of Support at Home for Children Caerphilly
A contract/lot is awarded:
Yes
V.2 Award of contract
V.2.1) Date of conclusion of the contract
12/06/2025
V.2.2) Information about tenders
Number of tenders received: 7
Number of tenders received from SMEs: 7
Number of tenders received from tenderers from EU Member States: 0
Number of tenders received from tenderers from non-EU Member States: 7
Number of tenders received by electronic means: 7
The contract has been awarded to a group of economic operators:
No
V.2.3) Name and address of the contractor
Home from Home Childrens Day Nursery
Gwent Terrace
Porth
CF390DF
UK
Telephone: +44 1443683323
NUTS: UKL15
The contractor is an SME:
Yes
V.2.4) Information on value of the contract/lot (excluding VAT)
Total value of the contract/lot:
: 450 666.00
GBP
V.2.5) Information about subcontracting
Section V: Award of contract
Lot No: 4
Title: Blaeanu Gwent Provision Support at Home for Children
A contract/lot is awarded:
Yes
V.2 Award of contract
V.2.1) Date of conclusion of the contract
12/06/2025
V.2.2) Information about tenders
Number of tenders received: 6
Number of tenders received from SMEs: 6
Number of tenders received from tenderers from EU Member States: 0
Number of tenders received from tenderers from non-EU Member States: 6
Number of tenders received by electronic means: 6
The contract has been awarded to a group of economic operators:
No
V.2.3) Name and address of the contractor
Home from Home Childrens Day Nursery
Gwent Terrace
Porth
CF390DF
UK
Telephone: +44 1443683323
NUTS: UKL15
The contractor is an SME:
Yes
V.2.4) Information on value of the contract/lot (excluding VAT)
Total value of the contract/lot:
: 541 666.00
GBP
V.2.5) Information about subcontracting
Section VI: Complementary information
VI.3) Additional information
(WA Ref:162718)
VI.4) Procedures for review
VI.4.1) Review body
High Court
Royal Courts of Justice, The Strand
London
WC2A 2LL
UK
Telephone: +44 2079477501
VI.5) Date of dispatch of this notice
10/03/2026