Contract award notice
Results of the procurement procedure
Section I: Contracting
entity
I.1) Name and addresses
Bracknell Forest Borough Council
Time Square, Market Street
Bracknell
RG12 1JD
UK
Contact person: Strategic Commissioning
Telephone: +44 1344351500
E-mail: Contracts.Team@bracknell-forest.gov.uk
NUTS: UKJ11
Internet address(es)
Main address: http://www.bracknell-forest.gov.uk
Address of the buyer profile: http://www.bracknell-forest.gov.uk
I.4) Type of the contracting authority
Regional or local authority
I.5) Main activity
General public services
Section II: Object
II.1) Scope of the procurement
II.1.1) Title
Reopening the Home Care Support Framework (Flexible Framework)
Reference number: DN792685
II.1.2) Main CPV code
85000000
II.1.3) Type of contract
Services
II.1.4) Short description
The Council's Home Care Framework commenced on 1st April 2022 and will expire 30th September 2027. In line with the Framework terms and conditions, the decision was taken to reopen the Framework to new providers to meet to meet demand.
The service is intended to support individuals aged 18+ who live within Bracknell Forest and meet the eligibility threshold for care and support as set out in the Care and Support (Eligibility Criteria) Regulations 2014 for the Care Act 2014. Individuals will have a range of care needs, including complex and challenging behaviours.
Home Care is the provision of personal care and practical support necessary to maintain an individual’s health, well-being, hygiene, and safety. The service allows people to remain in their own homes and maintain both their independence and quality of life, helping to prevent more costly solutions such as residential care. The service includes activities such as personal care and discharge to assess and supports the reablement of individuals following hospital admission. Whilst the service is available to eligible people 18+ the provision is primarily and foremost a regulated activity for people 65+, delivered by CQC registered providers.
II.1.6) Information about lots
This contract is divided into lots:
No
II.1.7) Total value of the procurement
Value excluding VAT:
250 000.00
GBP
II.2) Description
II.2.3) Place of performance
NUTS code:
UKJ
II.2.4) Description of the procurement
The previously advertised flexible framework which commenced on 1 April 2022 allows for re-opening to new Providers. In accordance with its terms, the Framework was reopened for New Entrants to be admitted under the same requirements as the original tender exercise.
This procurement has been undertaken in line with the original Home Care Framework tender, and in line with the Public Contracts Regulations 2015 (PCR 2015).
Providers were required to complete a Selection Questionnaire which included compliance questions, minimum entry requirements, quality/technical questions and contract examples/references. The quality evaluation was undertaken by Council Officers including Commissioning and Adult Social Care.
The Home Care Framework operates a fixed pricing model, therefore the evaluation of tenders was weighted 100% on quality.
Independent credit references were sought to assess the applicants financial standing as part of the due diligence process.
The Tender was conducted via the Councils e-tendering portal (ProContract).
The contract opportunity was published on 17th November 2025 and open for 28 days closed on 15th December 2025.
At the point of tender there were 10 Providers on the Framework. Providers already appointed to the Framework were not required to resubmit to remain on the Framework.
The Framework will be used by the Council as a means to advertise, tender and award ‘call-off agreements’ for services that have common characteristics e.g. packages of care.
The Council is making use of the allowances of the Light Touch Regime of the Public Contracts Regulations allowing for the procurement procedures to be run in a way that does not conform to standard procedures so long as the principles of transparency and equal treatment are maintained.
For inclusion to the Framework bidders were required to meet the minimum entry criteria as detailed in the tender documents.
The estimated value of new packages to be awarded via the Framework from January 2026 until the expiry (30th September 2027) is estimated to be in the region of £250K. This is an anticipated value that is subject to demand and could increase dependent on service requirements. Appointment to the Framework does not guarantee any volume of work.
For inclusion to the Framework bidders were required to meet the minimum entry criteria as detailed in the tender documents.
The estimated value of new packages to be awarded via the Framework from January 2026 until the expiry (30th September 2027) is estimated to be in the region of £250K. This is an anticipated value that is subject to demand and could increase dependent on service requirements. Appointment to the Framework does not guarantee any volume of work.
The bids were evaluated by an evaluation panel consisting of Council Officers from Strategic Commissioning, Access to Resources and Adult Social Care.
All members of the evaluation panel conducted independent evaluation and scoring of each qualifying bid.
The evaluation panel then convened to conduct a moderation process facilitated by Corporate Procurement. This was to enable a comprehensive discussion and consensus to be reached on the scoring for each question within each bid and the agreed narrative to support these scores.
II.2.5) Award criteria
Quality criterion: Quality
/ Weighting: 100
Price
/ Weighting:
0
II.2.11) Information about options
Options:
No
II.2.13) Information about European Union funds
The procurement is related to a project and/or programme financed by European Union funds:
No
Section IV: Procedure
IV.1) Description
IV.1.1) Type of procedure
Open procedure
IV.1.3) Information about a framework agreement or a dynamic purchasing system
The procurement involves the establishment of a framework agreement
IV.1.8) Information about Government Procurement Agreement (GPA)
The procurement is covered by the Government Procurement Agreement:
No
IV.2) Administrative information
IV.2.1) Previous publication concerning this procedure
Notice number in the OJ S:
2025/S 000-074456
Section V: Award of contract
A contract/lot is awarded:
Yes
V.2 Award of contract
V.2.1) Date of conclusion of the contract
17/02/2026
V.2.2) Information about tenders
Number of tenders received: 48
Number of tenders received from SMEs: 0
Number of tenders received from tenderers from EU Member States: 0
Number of tenders received from tenderers from non-EU Member States: 0
Number of tenders received by electronic means: 0
The contract has been awarded to a group of economic operators:
No
V.2.3) Name and address of the contractor
Aptine Care Services aka Aptine Ltd
G19 Venture House 2 Arlington Square Downshire Way
Bracknell
RG12 1WA
UK
NUTS: UKJ1
The contractor is an SME:
Yes
V.2.4) Information on value of the contract/lot (excluding VAT)
Total value of the contract/lot:
: 250 000.00
GBP
V.2.5) Information about subcontracting
Section V: Award of contract
A contract/lot is awarded:
Yes
V.2 Award of contract
V.2.1) Date of conclusion of the contract
17/02/2026
V.2.2) Information about tenders
Number of tenders received: 48
The contract has been awarded to a group of economic operators:
No
V.2.3) Name and address of the contractor
Be Well Care Ltd
The Henley Building, Newtown Road
Henley-On-Thames
RG9 1HG.
UK
NUTS: UKJ11
The contractor is an SME:
Yes
V.2.4) Information on value of the contract/lot (excluding VAT)
Total value of the contract/lot:
: 250 000.00
GBP
V.2.5) Information about subcontracting
Section V: Award of contract
A contract/lot is awarded:
Yes
V.2 Award of contract
V.2.1) Date of conclusion of the contract
17/11/2025
V.2.2) Information about tenders
Number of tenders received: 48
The contract has been awarded to a group of economic operators:
No
V.2.3) Name and address of the contractor
Connect Care Ltd
125 The Charter Building Charter Place
Uxbridge
UB8 1JG
UK
NUTS: UKJ11
The contractor is an SME:
Yes
V.2.4) Information on value of the contract/lot (excluding VAT)
Total value of the contract/lot:
: 250 000.00
GBP
V.2.5) Information about subcontracting
Section V: Award of contract
A contract/lot is awarded:
Yes
V.2 Award of contract
V.2.1) Date of conclusion of the contract
17/02/2026
V.2.2) Information about tenders
Number of tenders received: 48
The contract has been awarded to a group of economic operators:
No
V.2.3) Name and address of the contractor
Excellence Healthcare Services Ltd.
Trident Court, 1 Oakcroft Road
Chessington
KT9 1BD
UK
NUTS: UKJ11
The contractor is an SME:
Yes
V.2.4) Information on value of the contract/lot (excluding VAT)
Total value of the contract/lot:
: 25 000.00
GBP
V.2.5) Information about subcontracting
Section V: Award of contract
A contract/lot is awarded:
Yes
V.2 Award of contract
V.2.1) Date of conclusion of the contract
17/02/2026
V.2.2) Information about tenders
Number of tenders received: 48
The contract has been awarded to a group of economic operators:
No
V.2.3) Name and address of the contractor
Gabriel’s Angels Ltd
1 Millars Brook, Molly Millars Lane
Wokingham
RG41 2AD
UK
NUTS: UKJ11
The contractor is an SME:
Yes
V.2.4) Information on value of the contract/lot (excluding VAT)
Total value of the contract/lot:
: 250 000.00
GBP
V.2.5) Information about subcontracting
Section V: Award of contract
A contract/lot is awarded:
Yes
V.2 Award of contract
V.2.1) Date of conclusion of the contract
17/02/2026
V.2.2) Information about tenders
Number of tenders received: 48
The contract has been awarded to a group of economic operators:
No
V.2.3) Name and address of the contractor
Goldcrest Healthcare Service Ltd
Unit 1, Red Lion Court, Alexandra Road
Hounslow
TW3 1JS
UK
NUTS: UKJ11
The contractor is an SME:
Yes
V.2.4) Information on value of the contract/lot (excluding VAT)
Total value of the contract/lot:
: 250 000.00
GBP
V.2.5) Information about subcontracting
Section V: Award of contract
A contract/lot is awarded:
Yes
V.2 Award of contract
V.2.1) Date of conclusion of the contract
17/02/2026
V.2.2) Information about tenders
Number of tenders received: 48
The contract has been awarded to a group of economic operators:
No
V.2.3) Name and address of the contractor
Happy at Home Community Care Services Ltd.
Unit 5 Bellman Court, Great Knollys Street
Reading
RG1 7HN
UK
NUTS: UKJ11
The contractor is an SME:
Yes
V.2.4) Information on value of the contract/lot (excluding VAT)
Total value of the contract/lot:
: 250 000.00
GBP
V.2.5) Information about subcontracting
Section V: Award of contract
A contract/lot is awarded:
Yes
V.2 Award of contract
V.2.1) Date of conclusion of the contract
17/02/2026
V.2.2) Information about tenders
Number of tenders received: 51
The contract has been awarded to a group of economic operators:
No
V.2.3) Name and address of the contractor
HTR Care and Recruitment Ltd
Belmont House, Belmont Road
Uxbridge
UB81HE
UK
NUTS: UKJ11
The contractor is an SME:
Yes
V.2.4) Information on value of the contract/lot (excluding VAT)
Total value of the contract/lot:
: 250 000.00
GBP
V.2.5) Information about subcontracting
Section V: Award of contract
A contract/lot is awarded:
Yes
V.2 Award of contract
V.2.1) Date of conclusion of the contract
17/02/2026
V.2.2) Information about tenders
Number of tenders received: 51
The contract has been awarded to a group of economic operators:
No
V.2.3) Name and address of the contractor
Kcare Nursing Agency Ltd
Seven Bridges House 19 Bridge Street
Reading
RG1 2LR
UK
NUTS: UKJ11
The contractor is an SME:
Yes
V.2.4) Information on value of the contract/lot (excluding VAT)
Total value of the contract/lot:
: 250 000.00
GBP
V.2.5) Information about subcontracting
Section V: Award of contract
A contract/lot is awarded:
Yes
V.2 Award of contract
V.2.1) Date of conclusion of the contract
17/02/2026
V.2.2) Information about tenders
Number of tenders received: 51
The contract has been awarded to a group of economic operators:
No
V.2.3) Name and address of the contractor
Logos Heart Care Ltd
10, Boundary House, Cricket Field Road
Uxbridge
UB8 0QG
UK
NUTS: UKJ11
The contractor is an SME:
Yes
V.2.4) Information on value of the contract/lot (excluding VAT)
Total value of the contract/lot:
: 250 000.00
GBP
V.2.5) Information about subcontracting
Section V: Award of contract
A contract/lot is awarded:
Yes
V.2 Award of contract
V.2.1) Date of conclusion of the contract
17/02/2026
V.2.2) Information about tenders
Number of tenders received: 51
The contract has been awarded to a group of economic operators:
No
V.2.3) Name and address of the contractor
McNaha Care
Delta House, Deltaway
Egham
TW20 8RX
UK
NUTS: UKJ11
The contractor is an SME:
Yes
V.2.4) Information on value of the contract/lot (excluding VAT)
Total value of the contract/lot:
: 250 000.00
GBP
V.2.5) Information about subcontracting
Section V: Award of contract
A contract/lot is awarded:
Yes
V.2 Award of contract
V.2.1) Date of conclusion of the contract
17/02/2026
V.2.2) Information about tenders
Number of tenders received: 51
The contract has been awarded to a group of economic operators:
No
V.2.3) Name and address of the contractor
NHES Care Ltd
Suite C, Haleworth House, Tite Hill
Egham
TW20 0LR
UK
NUTS: UKJ11
The contractor is an SME:
Yes
V.2.4) Information on value of the contract/lot (excluding VAT)
Total value of the contract/lot:
: 250 000.00
GBP
V.2.5) Information about subcontracting
Section V: Award of contract
A contract/lot is awarded:
Yes
V.2 Award of contract
V.2.1) Date of conclusion of the contract
17/02/2026
V.2.2) Information about tenders
Number of tenders received: 51
The contract has been awarded to a group of economic operators:
No
V.2.3) Name and address of the contractor
People Matter Support Services Ltd
8 Benson Close
Reading
RG2 7LP
UK
NUTS: UKJ11
The contractor is an SME:
Yes
V.2.4) Information on value of the contract/lot (excluding VAT)
Total value of the contract/lot:
: 250 000.00
GBP
V.2.5) Information about subcontracting
Section V: Award of contract
A contract/lot is awarded:
Yes
V.2 Award of contract
V.2.1) Date of conclusion of the contract
17/02/2026
V.2.2) Information about tenders
Number of tenders received: 51
The contract has been awarded to a group of economic operators:
No
V.2.3) Name and address of the contractor
VJ Carers Limited
3 Barret Court, 70 Cardiff Road
Reading,
RG1 8ED
UK
NUTS: UKJ11
The contractor is an SME:
Yes
V.2.4) Information on value of the contract/lot (excluding VAT)
Total value of the contract/lot:
: 250 000.00
GBP
V.2.5) Information about subcontracting
Section V: Award of contract
A contract/lot is awarded:
Yes
V.2 Award of contract
V.2.1) Date of conclusion of the contract
17/02/2026
V.2.2) Information about tenders
Number of tenders received: 51
The contract has been awarded to a group of economic operators:
No
V.2.3) Name and address of the contractor
MKM13 Sewa Limited t/a Wincare Homecare
Dorney House, 46-48A High Street
Burnham
SL1 7JP
UK
NUTS: UKJ11
The contractor is an SME:
Yes
V.2.4) Information on value of the contract/lot (excluding VAT)
Total value of the contract/lot:
: 250 000.00
GBP
V.2.5) Information about subcontracting
Section VI: Complementary information
VI.3) Additional information
The estimated value of new packages to be awarded via the Framework from January 2026 until the expiry (30th September 2027) is estimated to be in the region of £250K. This is an anticipated value that is subject to demand and could increase dependent on service requirements. Appointment to the Framework does not guarantee any volume of work.
VI.4) Procedures for review
VI.4.1) Review body
The High Court
London
WC2A 2LL
UK
VI.5) Date of dispatch of this notice
11/03/2026