Contract award notice
Results of the procurement procedure
Section I: Contracting
entity
I.1) Name and addresses
CAMBRIDGESHIRE COMMUNITY SERVICES NHS TRUST
Unit 7/8, Meadow Park, St. Ives
Cambridgeshire
PE274LG
UK
Contact person: Victoria Richardson
E-mail: ccs.procurementteam@nhs.net
NUTS: UKH12
Internet address(es)
Main address: https://www.cambscommunityservices.nhs.uk/
I.4) Type of the contracting authority
Regional or local authority
I.5) Main activity
Health
Section II: Object
II.1) Scope of the procurement
II.1.1) Title
ChatHealth Software
II.1.2) Main CPV code
85140000
II.1.3) Type of contract
Services
II.1.4) Short description
ChatHealth is a secure messaging service which allows end service users to use their
smartphones and mobile devices to have two-way conversations with clinical teams. Using
ChatHealth helps clinical teams to provide timely and convenient access to confidential health
advice.
II.1.6) Information about lots
This contract is divided into lots:
No
II.1.7) Total value of the procurement
Value excluding VAT:
25 155.65
GBP
II.2) Description
II.2.2) Additional CPV code(s)
85140000
II.2.3) Place of performance
NUTS code:
UKH
II.2.4) Description of the procurement
Key patient benefits include:
• Improved choice for service users about how to access healthcare.
• Overcomes stigma - contacts often begin anonymously.
• Easier access for vulnerable groups - e.g., improved uptake from adolescent males
compared with face-to-face clinics.
Value for money:
• Earlier contact, due to low barriers to access, prevents escalation to more costly
interventions.
• Released time to care if implemented with a triage model, only a small percentage of
messaging-based enquiries get escalated to face to face intervention.
• Improved inter agency working and reduced duplication.
II.2.5) Award criteria
Price
II.2.11) Information about options
Options:
Yes
Description of options:
This Agreement shall commence on the Commencement Date and, unless terminated earlier
in accordance with clause 18, shall continue for an initial period of two (2) years (the "Initial
Term"). The Agreement shall automatically be renewed for a period of 12 months from the
Initial Term
II.2.13) Information about European Union funds
The procurement is related to a project and/or programme financed by European Union funds:
No
Section IV: Procedure
IV.1) Description
IV.1.1) Type of procedure
Award of a contract without prior publication of a call for competition
Justification for selected award procedure:
The procurement falls outside the scope of application of the Directive
Explanation
This is a Provider Selection Regime (PSR) intention to award notice. The awarding of this contract is subject to the Health Care Services (Provider Selection Regime) Regulations 2023. For the avoidance of doubt, the provisions of the Public Contracts Regulations 2015 do not apply to this award. The standstill period begins on the day after the publication of this notice. Representations by providers must be made to the relevant authority by 25/03/26 . This contract has not yet formally been awarded; this notice serves as an intention to award under the PSR'.
IV.1.8) Information about Government Procurement Agreement (GPA)
The procurement is covered by the Government Procurement Agreement:
Yes
Section V: Award of contract
A contract/lot is awarded:
Yes
V.2 Award of contract
V.2.1) Date of conclusion of the contract
26/02/2026
V.2.2) Information about tenders
Number of tenders received: 1
The contract has been awarded to a group of economic operators:
No
V.2.3) Name and address of the contractor
Leicestershire Partnership NHS Trust (LPT)
Leicestershire
UK
NUTS: UKF2
Internet address(es)
URL: https://www.leicspart.nhs.uk/
The contractor is an SME:
No
V.2.4) Information on value of the contract/lot (excluding VAT)
Initial estimated total value of the contract/lot:
Total value of the contract/lot:
: 25 155.65
GBP
V.2.5) Information about subcontracting
Section VI: Complementary information
VI.3) Additional information
'This is a Provider Selection Regime (PSR) intention to award notice. The awarding of this contract is subject to the Health Care Services (Provider Selection Regime) Regulations 2023. For the avoidance of doubt, the provisions of the Public Contracts Regulations 2015 do not apply to this award. The standstill period begins on the day after the publication of this notice. Representations by providers must be made to decision makers by [Add date]. This contract has not yet formally been awarded; this notice serves as an intention to award under the PSR.'
VI.4) Procedures for review
VI.4.1) Review body
Cambridgeshire Community Services
Unit 7/8, Meadow Park, St. Ives
Cambridgeshire
PE27 4LG
UK
E-mail: ccs.procurementteam@nhs.net
VI.5) Date of dispatch of this notice
13/03/2026