Contract award notice
Results of the procurement procedure
Section I: Contracting
entity
I.1) Name and addresses
NHS Bedfordshire, Luton and Milton Keynes Integrated Care Board
Priory House, Monks Walk, Chicksands
Bedfordshire
SG17 5TQ
UK
E-mail: blmkicb.contactus@nhs.net
NUTS: UKH25
Internet address(es)
Main address: https://www.bedfordshirelutonandmiltonkeynes.icb.nhs.uk/
Address of the buyer profile: https://www.bedfordshirelutonandmiltonkeynes.icb.nhs.uk/
I.4) Type of the contracting authority
Body governed by public law
I.5) Main activity
Health
Section II: Object
II.1) Scope of the procurement
II.1.1) Title
Community Urgent Eyecare Service (CUES)
II.1.2) Main CPV code
85121281
II.1.3) Type of contract
Services
II.1.4) Short description
Community Urgent Eyecare Service (CUES)
II.1.6) Information about lots
This contract is divided into lots:
No
II.1.7) Total value of the procurement
Value excluding VAT:
585 471.00
GBP
II.2) Description
II.2.3) Place of performance
NUTS code:
UKH25
Main site or place of performance:
UKH24 - Bedford<br/>UKH25 - Central Bedfordshire<br/>UKH21 - Luton<br/>UKJ12 - Milton Keynes
II.2.4) Description of the procurement
The Community Urgent Eyecare Service (CUES) provides urgent assessment, and treatment for sudden onset eye problems such as flashes, floaters, vision loss or minor eye injuries, for residents of Bedford, Luton and Milton Keynes.<br/>The service aims to reduce pressure on GPs and hospital eye departments by delivering care locally through optical practices, using remote and face-to-face consultations as appropriate. <br/>Patients can self-present or be referred by other healthcare providers. The service is available to adults and children aged 2+ registered with a BLMK GP, as well as eligible residents not registered with a local GP.<br/>Initial telephone triage is followed by remote or in-person assessment, with rapid access to specialist advice and guidance. <br/><br/>BLMK ICB are intending to award a contract an existing provider following direct award process C for the following: <br/><br/>Community Urgent Eyecare Service (CUES)<br/><br/>The contract is for a period of 1 year from 1st April 2026. <br/><br/>The expected lifetime value of the contract is £585,471.
II.2.5) Award criteria
Cost criterion: The existing provider is satisfying the original contract and will likely satisfy the proposed contract to a sufficient standard.
/ Weighting: 100
II.2.11) Information about options
Options:
No
II.2.13) Information about European Union funds
The procurement is related to a project and/or programme financed by European Union funds:
No
Section IV: Procedure
IV.1) Description
IV.1.1) Type of procedure
Award of a contract without prior publication of a call for competition
Justification for selected award procedure:
The procurement falls outside the scope of application of the Directive
Explanation
This is a Provider Selection Regime (PSR) intention to award notice. The awarding of this contract is subject to the Health Care Services (Provider Selection Regime) Regulations 2023. For the avoidance of doubt, the provisions of the Public Contracts Regulations 2015 do not apply to this award. The publication of this notice marks the start of the standstill period. Representations by providers must be made to decision makers by midnight 25th March 2026. This contract has not yet formally been awarded: this notice serves as an intention to award under the PSR. Any written representations should be sent to agem.blmkicb.tntracker@nhs.net.<br/><br/>The BLMK ICB Chiefs (Executives) gave approval of this in September 2025 at the scheduled Chiefs (Executives) Meeting. Conflicts of interests have been managed in line with the ICB’s Conflicts of Interest and Standards of Business Conduct Policy.
IV.1.8) Information about Government Procurement Agreement (GPA)
The procurement is covered by the Government Procurement Agreement:
No
Section V: Award of contract
A contract/lot is awarded:
Yes
V.2 Award of contract
V.2.1) Date of conclusion of the contract
02/03/2026
V.2.2) Information about tenders
Number of tenders received: 1
The contract has been awarded to a group of economic operators:
No
V.2.3) Name and address of the contractor
Ocular Outcomes Ltd
York
UK
NUTS: UKE21
The contractor is an SME:
No
V.2.4) Information on value of the contract/lot (excluding VAT)
Initial estimated total value of the contract/lot:
Total value of the contract/lot:
: 585 471.00
GBP
V.2.5) Information about subcontracting
Section VI: Complementary information
VI.3) Additional information
This is a Provider Selection Regime (PSR) intention to award notice. The awarding of this contract is subject to the Health Care Services (Provider Selection Regime) Regulations 2023. For the avoidance of doubt, the provisions of the Public Contracts Regulations 2015 do not apply to this award. The publication of this notice marks the start of the standstill period. Representations by providers must be made to decision makers by midnight 25th March 2026. This contract has not yet formally been awarded: this notice serves as an intention to award under the PSR. Any written representations should be sent to agem.blmkicb.tntracker@nhs.net.<br/><br/>The BLMK ICB Chiefs (Executives) gave approval of this in September 2025 at the scheduled Chiefs (Executives) Meeting. Conflicts of interests have been managed in line with the ICB’s Conflicts of Interest and Standards of Business Conduct Policy.
VI.4) Procedures for review
VI.4.1) Review body
NHS England
Wellington House, 133-135 Waterloo Rd
London
SE1 8UG
UK
E-mail: england.commercialqueries@nhs.net
Internet address(es)
URL: https://www.england.nhs.uk/
VI.4.4) Service from which information about the review procedure may be obtained
NHS England
Wellington House, 133-135 Waterloo Rd
London
SE1 8UG
UK
E-mail: england.commercialqueries@nhs.net
Internet address(es)
URL: https://www.england.nhs.uk/
VI.5) Date of dispatch of this notice
13/03/2026