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Contract Award Notice

Crisis Cafe

  • First published: 17 March 2026
  • Last modified: 17 March 2026
  • Version: N/A
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The buyer is not using this website to administer the notice.

To record your interest or obtain additional information or documents please find instructions within the Full Notice Text. (NOTE: Contract Award Notices and Prior Information Notices do not normally require a response)

Contents

Summary

OCID:
Published by:
Cheshire and Wirral Partnership NHS Foundation Trust
Authority ID:
AA25826
Publication date:
17 March 2026
Deadline date:
-
Notice type:
Contract Award Notice
Has documents:
No
Has SPD:
No
Has Carbon Reduction Plan:
N/A

Abstract

The NHS Long Term Plan (LTP) championed the development of crisis cafes to offer an alternative approach in relation to supporting a self-defined menta health crisis that is not necessarily clinically assessed or defined. Through the provision of additional funding through the Long-Term Plan and capital investment available through 'Beyond Places of Safety' initiatives the Trust alongside partners were able to develop Crisis cafes across the CWP footprint.

The East Crisis Cafes are established within the East locality. They are a familiar resource for communities to access and are meeting the requirements of the contract in terms of agreed performance within the financial envelope.

It has been agreed to extend the current contract until 30th June 2026 in order for a competitive procurement process to be finalised.

Due to lack of resource in teams this was not achieved previously but the planning process has commenced in readiness for 1st July 2026.

The Trust recommendation is that the contract with the provider is extended as all outcomes and contractual obligations are currently being met and achieved. The provider has established and is maintaining positive relationships with stakeholders and other providers of mental health care. This includes the Trust First Response teams such as Home Treatment Team, and Crisis Line who regularly refer patients to the service.

The service is open 7 days a week from 1pm to 10pm and provides a safe, welcoming and comfortable space away from a clinical environment for people in crisis, and those seeking to prevent the onset of a crisis. The team provide emotional support, practical advice, devise safety plans and offer signposting to patients.

The cafe is viewed by professionals and public as a core part of the health and care service offer. A break in this service offer would be detrimental to the hundreds of patients who use this service every month. It is recommended this contract is extended until the competitive process is actioned by the end of this year. In parallel a competitive procurement exercise will begin.

Full notice text

Contract award notice

Results of the procurement procedure

Section I: Contracting entity

I.1) Name and addresses

CHESHIRE AND WIRRAL PARTNERSHIP NHS FOUNDATION TRUST

Countess of Chester, Health Park, Liverpool Road

Chester

CH21BQ

UK

E-mail: cwp.contracts@nhs.net

NUTS: UKD63

Internet address(es)

Main address: https://www.cwp.nhs.uk/

I.4) Type of the contracting authority

Body governed by public law

I.5) Main activity

Health

Section II: Object

II.1) Scope of the procurement

II.1.1) Title

Crisis Cafe

II.1.2) Main CPV code

85100000

 

II.1.3) Type of contract

Services

II.1.4) Short description

The NHS Long Term Plan (LTP) championed the development of crisis cafes to offer an alternative approach in relation to supporting a self-defined menta health crisis that is not necessarily clinically assessed or defined. Through the provision of additional funding through the Long-Term Plan and capital investment available through 'Beyond Places of Safety' initiatives the Trust alongside partners were able to develop Crisis cafes across the CWP footprint.

The East Crisis Cafes are established within the East locality. They are a familiar resource for communities to access and are meeting the requirements of the contract in terms of agreed performance within the financial envelope.

It has been agreed to extend the current contract until 30th June 2026 in order for a competitive procurement process to be finalised.

Due to lack of resource in teams this was not achieved previously but the planning process has commenced in readiness for 1st July 2026.

The Trust recommendation is that the contract with the provider is extended as all outcomes and contractual obligations are currently being met and achieved. The provider has established and is maintaining positive relationships with stakeholders and other providers of mental health care. This includes the Trust First Response teams such as Home Treatment Team, and Crisis Line who regularly refer patients to the service.

The service is open 7 days a week from 1pm to 10pm and provides a safe, welcoming and comfortable space away from a clinical environment for people in crisis, and those seeking to prevent the onset of a crisis. The team provide emotional support, practical advice, devise safety plans and offer signposting to patients.

The cafe is viewed by professionals and public as a core part of the health and care service offer. A break in this service offer would be detrimental to the hundreds of patients who use this service every month. It is recommended this contract is extended until the competitive process is actioned by the end of this year. In parallel a competitive procurement exercise will begin.

II.1.6) Information about lots

This contract is divided into lots: No

II.1.7) Total value of the procurement

Value excluding VAT: 76 481.00  GBP

II.2) Description

II.2.3) Place of performance

NUTS code:

UK

II.2.4) Description of the procurement

The NHS Long Term Plan (LTP) championed the development of crisis cafes to offer an alternative approach in relation to supporting a self-defined menta health crisis that is not necessarily clinically assessed or defined. Through the provision of additional funding through the Long-Term Plan and capital investment available through 'Beyond Places of Safety' initiatives the Trust alongside partners were able to develop Crisis cafes across the CWP footprint

The cafe is viewed by professionals and public as a core part of the health and care service offer. A break in this service offer would be detrimental to the hundreds of patients who use this service every month. It is recommended this contract is extended until the competitive process is actioned by the end of this year. In parallel a competitive procurement exercise will begin.

This is a Provider Selection Regime (PSR) intention to award notice. The awarding of this contract is subject to the Health Care Services (Provider Selection Regime) Regulations 2023. For the avoidance of doubt, the provisions of the Procurement Act 2023 do not apply to this award. The standstill period begins on the day after the publication of this notice. Representations by providers must be made to decision makers by 26th March 2026 to cwp.contracts@nhs.net.

This contract has not yet formally been awarded; this notice serves as an intention to award under the PSR.

There has been no substantial change to the nature or cost of the service delivered.

The existing provider is satisfying the original contract and will likely satisfy the proposed contract to a sufficient standard with the weighting 100

Approximate Lifetime Value of the Contract - £76,481

The Service is intended to be provided; 01/04/2026 to 30/06/2026

II.2.5) Award criteria

Cost criterion: The existing provider is satisfying the original contract and will likely satisfy the proposed contract to a sufficient standard / Weighting: 100

II.2.11) Information about options

Options: No

II.2.13) Information about European Union funds

The procurement is related to a project and/or programme financed by European Union funds: No

Section IV: Procedure

IV.1) Description

IV.1.1) Type of procedure

Award of a contract without prior publication of a call for competition

Justification for selected award procedure:

New works/services, constituting a repetition of existing works/services and ordered in accordance with the strict conditions stated in the Directive

Explanation

This is a Provider Selection Regime (PSR) intention to award notice. The awarding of this contract is subject to the Health Care Services (Provider Selection Regime) Regulations 2023. For the avoidance of doubt, the provisions of the Public Contracts Regulations 2015 do not apply to this award. The standstill period begins on the day after the publication of this notice. Representations by providers must be made to the relevant authority by 26th March 2026. This contract has not yet formally been awarded; this notice serves as an intention to award under the PSR.

IV.1.8) Information about Government Procurement Agreement (GPA)

The procurement is covered by the Government Procurement Agreement: Yes

Section V: Award of contract

A contract/lot is awarded: Yes

V.2 Award of contract

V.2.1) Date of conclusion of the contract

12/02/2026

V.2.2) Information about tenders

Number of tenders received: 1

The contract has been awarded to a group of economic operators: No

V.2.3) Name and address of the contractor

INDEPENDENCE SUPPORT LTD

Company No. 10643283

Gloucestershire

UK

NUTS: UK

The contractor is an SME: Yes

V.2.4) Information on value of the contract/lot (excluding VAT)

Total value of the contract/lot: : 76 481.00  GBP

V.2.5) Information about subcontracting

Section VI: Complementary information

VI.4) Procedures for review

VI.4.1) Review body

Independent Patient Choice and Procurement Panel

London

UK

VI.5) Date of dispatch of this notice

16/03/2026

Coding

Commodity categories

ID Title Parent category
85100000 Health services Health and social work services

Delivery locations

ID Description
100 UK - All

Alert region restrictions

The buyer has restricted the alert for this notice to suppliers based in the following regions.

ID Description
There are no alert restrictions for this notice.

About the buyer

Main contact:
cwp.contracts@nhs.net
Admin contact:
N/a
Technical contact:
N/a
Other contact:
N/a

Further information

Date Details
No further information has been uploaded.

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