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Contract Award Notice

Softcat/Qualtrics - XM For Customer Experience

  • First published: 18 March 2026
  • Last modified: 18 March 2026
  • Version: N/A
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  • This file may not be fully accessible.

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The buyer is not using this website to administer the notice.

To record your interest or obtain additional information or documents please find instructions within the Full Notice Text. (NOTE: Contract Award Notices and Prior Information Notices do not normally require a response)

Contents

Summary

OCID:
ocds-h6vhtk-066c02
Published by:
Bromford Flagship LiveWest Limited
Authority ID:
AA88184
Publication date:
18 March 2026
Deadline date:
-
Notice type:
Contract Award Notice
Has documents:
No
Has SPD:
No
Has Carbon Reduction Plan:
N/A

Abstract

XM For Customer Experience

Full notice text

Contract award notice

Results of the procurement procedure

Section I: Contracting entity

I.1) Name and addresses

BROMFORD FLAGSHIP LIVEWEST LIMITED

IP29996R

Bromford, Shannon Way, Ashchurch

Tewkesbury

GL208ND

UK

E-mail: procurement.team@bromford.co.uk

NUTS: UKK13

Internet address(es)

Main address: https://www.bfl-places.co.uk/

I.4) Type of the contracting authority

Body governed by public law

I.5) Main activity

Housing and community amenities

Section II: Object

II.1) Scope of the procurement

II.1.1) Title

Softcat/Qualtrics - XM For Customer Experience

Reference number: SPTHEQUABRO020326

II.1.2) Main CPV code

48000000

 

II.1.3) Type of contract

Supplies

II.1.4) Short description

XM For Customer Experience

II.1.6) Information about lots

This contract is divided into lots: No

II.1.7) Total value of the procurement

Value excluding VAT: 104 290.40  GBP

II.2) Description

II.2.2) Additional CPV code(s)

48100000

II.2.3) Place of performance

NUTS code:

UK

II.2.4) Description of the procurement

XM For Customer Experience

II.2.5) Award criteria

Price

II.2.11) Information about options

Options: No

II.2.13) Information about European Union funds

The procurement is related to a project and/or programme financed by European Union funds: No

Section IV: Procedure

IV.1) Description

IV.1.1) Type of procedure

Award of a contract without prior publication of a call for competition

Justification for selected award procedure:

Additional deliveries by the original supplier ordered under the strict conditions stated in the Directive

Explanation

The Software Package is already utilised by the Contracting Authority, and the supplier who is an ICT Reseller who we are in Contract with, has been selected to procure the Software Package, which is being rolled out to the wider Contracting Authority Group Post Merger.

IV.1.8) Information about Government Procurement Agreement (GPA)

The procurement is covered by the Government Procurement Agreement: Yes

Section V: Award of contract

A contract/lot is awarded: Yes

V.2 Award of contract

V.2.1) Date of conclusion of the contract

04/02/2026

V.2.2) Information about tenders

Number of tenders received: 1

The contract has been awarded to a group of economic operators: No

V.2.3) Name and address of the contractor

Softcat Plc

02174990

1st Floor, Toronto Square, Toronto Street

Leeds

LS1 2HJ

UK

NUTS: UK

The contractor is an SME: No

V.2.4) Information on value of the contract/lot (excluding VAT)

Total value of the contract/lot: : 104 290.40  GBP

V.2.5) Information about subcontracting

Section VI: Complementary information

VI.4) Procedures for review

VI.4.1) Review body

Cabinet Office

London

UK

VI.5) Date of dispatch of this notice

17/03/2026

Coding

Commodity categories

ID Title Parent category
48100000 Industry specific software package Software package and information systems
48000000 Software package and information systems Computer and Related Services

Delivery locations

ID Description
100 UK - All

Alert region restrictions

The buyer has restricted the alert for this notice to suppliers based in the following regions.

ID Description
There are no alert restrictions for this notice.

About the buyer

Main contact:
procurement.team@bromford.co.uk
Admin contact:
N/a
Technical contact:
N/a
Other contact:
N/a

Further information

Date Details
No further information has been uploaded.

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