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Contract Award Notice

Functional Assessment Services (FAS) 2023 – Lot 2

  • First published: 18 March 2026
  • Last modified: 18 March 2026
  • Version: N/A
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To record your interest or obtain additional information or documents please find instructions within the Full Notice Text. (NOTE: Contract Award Notices and Prior Information Notices do not normally require a response)

Contents

Summary

OCID:
Published by:
Department for Work & Pensions
Authority ID:
AA86938
Publication date:
18 March 2026
Deadline date:
-
Notice type:
Contract Award Notice
Has documents:
No
Has SPD:
No
Has Carbon Reduction Plan:
N/A

Abstract

This contract will be for the use of the Department for Work and Pensions (DWP) (Lots 1 to<br/>4) and the Department for Communities in Northern Ireland (Lot 5). The service provision<br/>will be primarily contracted through this procurement to the Authority but may allow other<br/>Government Departments and their Agencies, Non-Departmental Public Bodies, and<br/>devolved administrations (including but not limited to HM Revenue and Customs, Ministry of<br/>Defence, HM Courts and Tribunals Service, National Health and Social Care) to access the<br/>services.<br/>To support the determination of an individual’s entitlement to benefit, the Authority requires<br/>the delivery of a range of compatible and sympathetic Functional Health Assessments<br/>(FAS). The results of these assessments form one part of the evidence utilised by the<br/>Authority Decision Maker in making the ultimate decision on benefit entitlement on behalf of<br/>the Secretary of State.<br/>FAS Suppliers will be expected to deliver functional health assessments in relation to the<br/>following benefits:<br/>• Personal Independence Payment (PIP)- https://www.gov.uk/pip<br/>• Employment Support Allowance (ESA)- https://www.gov.uk/employment-supportallowance<br/>• Universal Credit (UC)- https://www.gov.uk/government/publications/universal-credit-if-yo<br/>u-have-a-disability-or-health-condition-quick-guide/universal-credit-if-you-have-a-disability-orhealth-condition<br/>Page 4 to 22<br/>• The delivery of assessments/advice associated with 15 other specialist benefits, for both<br/>DWP and other Government Departments, including Veterans UK, HM Courts and Tribunals<br/>Service and HM Revenue and Customs <br/>DWP ran a procurement using the Light Touch Regime and a modified process with<br/>commercial dialogue in accordance with Regulations 74 to 76 of the Public Contracts<br/>Regulations 2015. For Lot 5, DWP conducted aspects of the procurement process on behalf<br/>of the Department for Communities (DfC) in Northern Ireland. The procedure is set out<br/>clearly in the published Invitation to Tender document. <br/>The service will be divided into five (5) geographical lots:<br/>Lot 1 – Northern England and Scotland<br/>Lot 2 – Midlands and Wales<br/>Lot 3 – South West England<br/>Lot 4 – London, South East & East Anglia<br/>Lot 5 – Northern Ireland

Full notice text

Contract award notice

Results of the procurement procedure

Section I: Contracting entity

I.1) Name and addresses

Department for Work & Pensions

Caxton House, 6-12 Tothill Street, London, SW1H 9NA

London

SW1H 9NA

UK

Contact person: David Clark

E-mail: fas.procurement@dwp.gov.uk

NUTS: UK

Internet address(es)

Main address: https://www.gov.uk/government/organisations/department-for-work-pensions

Address of the buyer profile: https://www.gov.uk/government/organisations/department-for-work-pensions

I.2) Joint procurement

The contract is awarded by a central purchasing body

I.4) Type of the contracting authority

Ministry or any other national or federal authority, including their regional or local subdivisions

I.5) Main activity

Health

Section II: Object

II.1) Scope of the procurement

II.1.1) Title

Functional Assessment Services (FAS) 2023 – Lot 2

II.1.2) Main CPV code

85000000

 

II.1.3) Type of contract

Services

II.1.4) Short description

This contract will be for the use of the Department for Work and Pensions (DWP) (Lots 1 to<br/>4) and the Department for Communities in Northern Ireland (Lot 5). The service provision<br/>will be primarily contracted through this procurement to the Authority but may allow other<br/>Government Departments and their Agencies, Non-Departmental Public Bodies, and<br/>devolved administrations (including but not limited to HM Revenue and Customs, Ministry of<br/>Defence, HM Courts and Tribunals Service, National Health and Social Care) to access the<br/>services.<br/>To support the determination of an individual’s entitlement to benefit, the Authority requires<br/>the delivery of a range of compatible and sympathetic Functional Health Assessments<br/>(FAS). The results of these assessments form one part of the evidence utilised by the<br/>Authority Decision Maker in making the ultimate decision on benefit entitlement on behalf of<br/>the Secretary of State.<br/>FAS Suppliers will be expected to deliver functional health assessments in relation to the<br/>following benefits:<br/>• Personal Independence Payment (PIP)- https://www.gov.uk/pip<br/>• Employment Support Allowance (ESA)- https://www.gov.uk/employment-supportallowance<br/>• Universal Credit (UC)- https://www.gov.uk/government/publications/universal-credit-if-yo<br/>u-have-a-disability-or-health-condition-quick-guide/universal-credit-if-you-have-a-disability-orhealth-condition<br/>Page 4 to 22<br/>• The delivery of assessments/advice associated with 15 other specialist benefits, for both<br/>DWP and other Government Departments, including Veterans UK, HM Courts and Tribunals<br/>Service and HM Revenue and Customs <br/>DWP ran a procurement using the Light Touch Regime and a modified process with<br/>commercial dialogue in accordance with Regulations 74 to 76 of the Public Contracts<br/>Regulations 2015. For Lot 5, DWP conducted aspects of the procurement process on behalf<br/>of the Department for Communities (DfC) in Northern Ireland. The procedure is set out<br/>clearly in the published Invitation to Tender document. <br/>The service will be divided into five (5) geographical lots:<br/>Lot 1 – Northern England and Scotland<br/>Lot 2 – Midlands and Wales<br/>Lot 3 – South West England<br/>Lot 4 – London, South East & East Anglia<br/>Lot 5 – Northern Ireland

II.1.6) Information about lots

This contract is divided into lots: No

II.1.7) Total value of the procurement

Value excluding VAT: 645 465 979.00  GBP

II.2) Description

II.2.2) Additional CPV code(s)

85000000

85000000

II.2.3) Place of performance

NUTS code:

UK

II.2.4) Description of the procurement

See II.1.4) Short Description

II.2.5) Award criteria

Price

II.2.11) Information about options

Options: No

II.2.13) Information about European Union funds

The procurement is related to a project and/or programme financed by European Union funds: No

II.2.14) Additional information

For Clarity and avoidance of doubt: This Contract was published on Contracts Finder and is being reproduced on FTS in order to publish a REG 72 PCR2015 modification to it. <br/><br/>https://www.contractsfinder.service.gov.uk/Notice/803dffa5-fd46-4361-ac8e-e558504437d2

Section IV: Procedure

IV.1) Description

IV.1.1) Type of procedure

Competitive dialogue

IV.1.8) Information about Government Procurement Agreement (GPA)

The procurement is covered by the Government Procurement Agreement: Yes

IV.2) Administrative information

IV.2.1) Previous publication concerning this procedure

Notice number in the OJ S:

2023/S 000-030453

Section V: Award of contract

A contract/lot is awarded: Yes

V.2 Award of contract

V.2.1) Date of conclusion of the contract

19/09/2023

V.2.2) Information about tenders

Number of tenders received: 3

The contract has been awarded to a group of economic operators: No

V.2.3) Name and address of the contractor

Capita Business Services Ltd

02299747

First Floor, 2 Kingdom Street, Paddington, London, ALTRO

London

W2 6BD

UK

NUTS: UK

Internet address(es)

URL: www.capita.com

The contractor is an SME: No

V.2.4) Information on value of the contract/lot (excluding VAT)

Initial estimated total value of the contract/lot:

Total value of the contract/lot: Lowest offer: 645 465 979.00  GBP / Highest offer: 645 465 979.00  GBP

V.2.5) Information about subcontracting

The contract is likely to be subcontracted

Value or proportion likely to be subcontracted to third parties

Value excluding VAT: 159 041 952.00 GBP

Short description of the part of the contract to be subcontracted:

The contract is likely to be subcontracted<br/>Value or proportion likely to be subcontracted to third parties<br/>Value excluding VAT: £159,041,952

Section VI: Complementary information

VI.3) Additional information

Award criteria additional information<br/>The procurement used the Price per Quality Point (PQP) methodology to determine the final<br/>ranked position of each bid in each Lot. <br/>PQP divides a bid’s price by its assessed quality score to produce an output Price per Quality<br/>Point. This is used to rank each bid in each Lot from highest rank, 1, which has the lowest PQP<br/>to lowest rank which has the highest PQP.<br/>Final Lot Values<br/>The individual lot values shown in the FAS Contract Notice (2021/S 000-028407) provided<br/>an estimated value per lot for a 5 year contract. <br/>The final lot values shown in Section V of this notice are the values including the initial 5 year<br/>contract term plus possible 2 year extension.<br/>The contracting authority in section I.1 is part of the Department for Work and Pensions and<br/>is acting on behalf of the Secretary of State for Work and Pensions

VI.4) Procedures for review

VI.4.1) Review body

Department for Work & Pensions

Caxton House, 6-12 Tothill Street, London, SW1H 9NA

London

SW1H 9NA

UK

Internet address(es)

URL: https://www.gov.uk/government/organisations/department-for-work-pensions

VI.4.2) Body responsible for mediation procedures

Department for Work & Pensions

Caxton House, 6-12 Tothill Street, London, SW1H 9NA

London

SW1H 9NA

UK

Internet address(es)

URL: https://www.gov.uk/government/organisations/department-for-work-pensions

VI.4.3) Review procedure

Precise information on deadline(s) for review procedures:

Precise information on deadline(s) for review procedures. This authority incorporated the required standstill period at the point information on the<br/>award of contract was communicated to tenderers. The Public Contracts Regulations 2015<br/>(SI 2015 No 87) provide for aggrieved parties who have been harmed or are at risk of harm by<br/>a breach of the rules to take action in the High Court (England, Wales and Northern Ireland).<br/>Any such action must be brought within 30 days of the date of knowledge (the date on which<br/>the economic operator first knew or ought to have known that grounds for starting the<br/>proceedings had arisen) unless the court considers that there is good reason for extending<br/>that period (up to a maximum of 3 months from the date of knowledge). If the contract has<br/>been entered into the court may award damages and in the case of specified breaches of the<br/>rules may also order the termination or shortening of the contract and the levying of fines.<br/>The purpose of the standstill period referred to above was to allow parties to apply to the<br/>Courts to set aside the award decision before the contract was entered into.<br/>You may also care to note the information provided via the following web- links:<br/>The DWP Commercial Complaints Process<br/>The Cabinet Office Mystery Shopper Service

VI.4.4) Service from which information about the review procedure may be obtained

Department for Work & Pensions

Caxton House, 6-12 Tothill Street, London, SW1H 9NA

London

SW1H 9NA

UK

Internet address(es)

URL: https://www.gov.uk/government/organisations/department-for-work-pensions

VI.5) Date of dispatch of this notice

17/03/2026

Coding

Commodity categories

ID Title Parent category
85000000 Health and social work services Other Services

Delivery locations

ID Description
100 UK - All

Alert region restrictions

The buyer has restricted the alert for this notice to suppliers based in the following regions.

ID Description
There are no alert restrictions for this notice.

About the buyer

Main contact:
fas.procurement@dwp.gov.uk
Admin contact:
N/a
Technical contact:
N/a
Other contact:
N/a

Further information

Date Details
No further information has been uploaded.

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