Contract award notice
Results of the procurement procedure
Section I: Contracting
entity
I.1) Name and addresses
Greater Manchester Combined Authority
56 Oxford Street
Manchester
M16EU
UK
Contact person: Christopher Garner
E-mail: christopher.garner@gmp.police.uk
NUTS: UKD33
Internet address(es)
Main address: www.gmp.police.uk
I.4) Type of the contracting authority
Body governed by public law
I.5) Main activity
Public order and safety
Section II: Object
II.1) Scope of the procurement
II.1.1) Title
Back Office Telephony Replacement
Reference number: A1179
II.1.2) Main CPV code
72000000
II.1.3) Type of contract
Services
II.1.4) Short description
Call-off contract from CCS Framework RM6116 following Further Competition
The appointment of a single service provider to support and facilitate the migration of GMP's current telephony systems away from the existing unsupported system and onto Microsoft Teams technology.
II.1.6) Information about lots
This contract is divided into lots:
No
II.1.7) Total value of the procurement
Value excluding VAT:
320 000.00
GBP
II.2) Description
II.2.3) Place of performance
NUTS code:
UKD3
II.2.4) Description of the procurement
The award of this contract follows a Further Competition exercise issued via the CCS RM6116 Network Services 3 Framework RM6116 Lot 4b under the Public Contracts Regulation 2015 as amended by the Public Procurement (Amendment etc.) (EU Exit) Regulations 2020.
The Authority required a service provider to move the telephony system away from the exiting unsupported system, which currently poses the risk of potential failure and subsequently could introduce unrecoverable force wide outage with significant operational impact to the back-office estate.
II.2.5) Award criteria
Quality criterion: Quality
/ Weighting: 60
Price
/ Weighting:
40
II.2.11) Information about options
Options:
No
II.2.13) Information about European Union funds
The procurement is related to a project and/or programme financed by European Union funds:
No
Section IV: Procedure
IV.1) Description
IV.1.1) Type of procedure
Award of a contract without prior publication of a call for competition
Justification for selected award procedure:
The procurement falls outside the scope of application of the Directive
Explanation
This is a Call-Off contract via CCS RM6116 Framework
IV.1.8) Information about Government Procurement Agreement (GPA)
The procurement is covered by the Government Procurement Agreement:
Yes
Section V: Award of contract
A contract/lot is awarded:
Yes
V.2 Award of contract
V.2.1) Date of conclusion of the contract
16/03/2026
V.2.2) Information about tenders
Number of tenders received: 2
The contract has been awarded to a group of economic operators:
No
V.2.3) Name and address of the contractor
FourNet Technologies Ltd
05448638
3 Scholar Green Road, Cobra Court
Manchester
M32 0TR
UK
NUTS: UKD
The contractor is an SME:
No
V.2.4) Information on value of the contract/lot (excluding VAT)
Total value of the contract/lot:
: 320 000.00
GBP
V.2.5) Information about subcontracting
Section VI: Complementary information
VI.4) Procedures for review
VI.4.1) Review body
Greater Manchester Police
c/o Openshaw Complex
Openshaw
M11 2NS
UK
E-mail: procurement@gmp.police.uk
VI.5) Date of dispatch of this notice
18/03/2026