Contract award notice
Results of the procurement procedure
Section I: Contracting
entity
I.1) Name and addresses
NHS NORFOLK AND WAVENEY INTEGRATED CARE BOARD
26a
8th Floor, County Hall, Martineau Lane
Norwich
NR12DH
UK
E-mail: nwicb.contractsandprocurement@nhs.net
NUTS: UKH15
Internet address(es)
Main address: https://improvinglivesnw.org.uk
I.4) Type of the contracting authority
Body governed by public law
I.5) Main activity
Health
Section II: Object
II.1) Scope of the procurement
II.1.1) Title
West Norfolk Health - 24 Hour ECG
Reference number: 2526-226
II.1.2) Main CPV code
85100000
II.1.3) Type of contract
Services
II.1.4) Short description
24-hour Electrocardiogram (ECG) service for patients in West Norfolk.
Provision of timely access to 24-hour ECG testing and interpretation. 24-hour ECG or Holter monitor, to continuously record heart rate and rhythm over an extended period to detect intermittent heart problems like arrhythmias, palpitations or dizziness.
Diagnosis of the cause of palpitations, chest pain, dizziness, or shortness of breath, especially if a standard ECG was normal.
Raising awareness and sharing knowledge and education relating to heart failure with other members of healthcare teams within Primary and Secondary Care so clinicians can arrange for people with suspected heart failure to be offered appropriate investigations to confirm (or refute) diagnosis.
II.1.6) Information about lots
This contract is divided into lots:
No
II.1.7) Total value of the procurement
Value excluding VAT:
156 296.00
GBP
II.2) Description
II.2.3) Place of performance
NUTS code:
UKH16
II.2.4) Description of the procurement
24-hour Electrocardiogram (ECG) service for patients in West Norfolk.
Provision of timely access to 24-hour ECG testing and interpretation. 24-hour ECG or Holter monitor, to continuously record heart rate and rhythm over an extended period to detect intermittent heart problems like arrhythmias, palpitations or dizziness.
Diagnosis of the cause of palpitations, chest pain, dizziness, or shortness of breath, especially if a standard ECG was normal.
Raising awareness and sharing knowledge and education relating to heart failure with other members of healthcare teams within Primary and Secondary Care so clinicians can arrange for people with suspected heart failure to be offered appropriate investigations to confirm (or refute) diagnosis.
II.2.5) Award criteria
Cost criterion: The existing provider is satisfying the original contract and will likely satisfy the proposed contract to a sufficient standard
/ Weighting: 100
II.2.11) Information about options
Options:
No
II.2.13) Information about European Union funds
The procurement is related to a project and/or programme financed by European Union funds:
No
Section IV: Procedure
IV.1) Description
IV.1.1) Type of procedure
Award of a contract without prior publication of a call for competition
Justification for selected award procedure:
The procurement falls outside the scope of application of the Directive
Explanation
This is a Provider Selection Regime (PSR) intention to award notice.
The awarding of this contract is subject to the Health Care Services (Provider Selection Regime) Regulations 2023. For the avoidance of doubt, the provisions of the Procurement Act 2023 do not apply to this award. The publication of this notice marks the start of the standstill period. Representations by providers must be made to the relevant authority by 31st March 2026. This contract has not yet formally been awarded; this notice serves as an intention to award under the PSR.
IV.1.8) Information about Government Procurement Agreement (GPA)
The procurement is covered by the Government Procurement Agreement:
No
Section V: Award of contract
A contract/lot is awarded:
Yes
V.2 Award of contract
V.2.1) Date of conclusion of the contract
17/11/2025
V.2.2) Information about tenders
Number of tenders received: 1
The contract has been awarded to a group of economic operators:
No
V.2.3) Name and address of the contractor
West Norfolk Health Ltd
05872101
Kings Lynn
UK
NUTS: UKH16
The contractor is an SME:
Yes
V.2.4) Information on value of the contract/lot (excluding VAT)
Total value of the contract/lot:
: 156 296.00
GBP
V.2.5) Information about subcontracting
Section VI: Complementary information
VI.3) Additional information
This is a Provider Selection Regime (PSR) intention to award notice, This contract has not yet formally been awarded; The awarding of this contract is subject to the Health Care Services (Provider Selection Regime) Regulations 2023. For the avoidance of doubt, the provisions of the Procurement Act Regulations 2015 do not apply to this award. The standstill period begins on the day after the publication of this notice. Representations by providers must be made to decision makers by midnight on 31st March 2026.
they should be submitted in writing to nwicb.contractsandprocurement@nhs.net
Conflicts of Interest: There were no declared conflicts of potential conflicts of interest of individuals involved in the decision making process.
The provider was assessed on the following key evaluation criteria:
Quality and Innovation
• Success rates
• Patient safety & satisfaction
• Clinical governance
• Specialist Clinical staff qualifications
• Easier and more accurate referrals to correct pathways.
Value
• 24hr ECG provision at West Norfolk Health is more cost effective compared to acute and CDC provision.
• This is a faster service closer to home and ensures a better experience for patients with reduced pressure on the acute hospital.
Integration, collaboration and service sustainability
• This service enables QEH to receive accurate referrals and hastens the referral pathway for healthcare professionals and users.
• Improved capacity at QEH due to the presence of this service - patients would experience a longer wait with an increased cost without this service.
• No issues, patient concerns or pathway concerns have been raised.
Improving Access, reducing health inequalities and facilitating choice
• 24hour ECG is delivered in the community rather than an Acute setting bringing care closer to home, improving access and reducing health inequalities.
Improved patient experience in terms of service access, wait times and convenience. A timely diagnosis and continuity of care.
Social Value - Community health services generate significant social value by improving health equity, fostering community resilience, and delivering economic benefits beyond traditional clinical care. They help support vulnerable populations, reduce pressure on acute hospitals and strengthen local economies by employing local staff and suppliers.
This award was approved at the QIA/EHIA Panel on 7th November 2025 and agreed at the Suffolk and North East Essex ICB Executive Committee & Norfolk and Waveney ICB EMT on 17th November 2025.
VI.4) Procedures for review
VI.4.1) Review body
NHS Norfolk and Waveney Integrated Care Board (ICB)
Norwich
UK
VI.5) Date of dispatch of this notice
19/03/2026