Contract award notice
Results of the procurement procedure
Section I: Contracting
entity
I.1) Name and addresses
GENOMICS ENGLAND LIMITED
08493132
Level 21 One Canada Square
London
E145AB
UK
E-mail: procurement@genomicsengland.co.uk
NUTS: UKI42
Internet address(es)
Main address: http://www.genomicsengland.co.uk/
I.2) Joint procurement
The contract is awarded by a central purchasing body
I.4) Type of the contracting authority
Body governed by public law
I.5) Main activity
Health
Section II: Object
II.1) Scope of the procurement
II.1.1) Title
User Research Platform - Ballpark
Reference number: GEL-ST-26030
II.1.2) Main CPV code
48517000
II.1.3) Type of contract
Supplies
II.1.4) Short description
A user research platform that will allow our user researchers to conduct a wide range of unmoderated user tests (e.g. card sort, tree test, live/prototype test) and to easily invite any GEL colleague to observe remote moderated sessions via a secure digital observation room.
II.1.6) Information about lots
This contract is divided into lots:
No
II.1.7) Total value of the procurement
Value excluding VAT:
24 307.64
GBP
II.2) Description
II.2.3) Place of performance
NUTS code:
UK
II.2.4) Description of the procurement
A user research platform that will allow our user researchers to conduct a wide range of unmoderated user tests (e.g. card sort, tree test, live/prototype test) and to easily invite any GEL colleague to observe remote moderated sessions via a secure digital observation room.
II.2.5) Award criteria
Price
II.2.11) Information about options
Options:
No
II.2.13) Information about European Union funds
The procurement is related to a project and/or programme financed by European Union funds:
No
Section IV: Procedure
IV.1) Description
IV.1.1) Type of procedure
Award of a contract without prior publication of a call for competition
Justification for selected award procedure:
The procurement falls outside the scope of application of the Directive
Explanation
Contract awarded via HTE ICT framework so no prior publication required
IV.1.8) Information about Government Procurement Agreement (GPA)
The procurement is covered by the Government Procurement Agreement:
Yes
Section V: Award of contract
Contract No: GEL-ST-26030
Title: User Research Platform - Ballpark
A contract/lot is awarded:
Yes
V.2 Award of contract
V.2.1) Date of conclusion of the contract
25/03/2026
V.2.2) Information about tenders
Number of tenders received: 1
Number of tenders received by electronic means: 1
The contract has been awarded to a group of economic operators:
No
V.2.3) Name and address of the contractor
Boxxe Limited
02109168
York
UK
NUTS: UK
The contractor is an SME:
No
V.2.4) Information on value of the contract/lot (excluding VAT)
Total value of the contract/lot:
: 24 307.64
GBP
V.2.5) Information about subcontracting
Section VI: Complementary information
VI.4) Procedures for review
VI.4.1) Review body
His Majestys Courts
London
UK
VI.5) Date of dispatch of this notice
25/03/2026