Summary
- OCID:
- ocds-h6vhtk-0608e3
- Published by:
- The Swaythling Housing Society Ltd (Trading as Abri)
- Authority ID:
- AA83964
- Publication date:
- 27 March 2026
- Deadline date:
- -
- Notice type:
- UK6
- Has documents:
- No
- Has SPD:
- No
- Has Carbon Reduction Plan:
- N/A
Abstract
In 2026 Abri commences its new corporate strategy. Key components of this strategy are the provision of Ideal Homes, Services and the creation of an Ideal Organisation, capable of delivering the homes and services our current and future customers need.A key aspect of improving our services (making them better match our ideals) is to understand our current customer journeys, understand what good looks like, and understand the gap between the two. With clear realistic and actionable plans to close those gaps to inform future practice.
Full notice text
Scope
Procurement description
In 2026 Abri commences its new corporate strategy. Key components of this strategy are the provision of Ideal Homes, Services and the creation of an Ideal Organisation, capable of delivering the homes and services our current and future customers need.
A key aspect of improving our services (making them better match our ideals) is to understand our current customer journeys, understand what good looks like, and understand the gap between the two. With clear realistic and actionable plans to close those gaps to inform future practice.
Contracting authority
The Swaythling Housing Society Ltd (Trading as Abri)
Identification register:
Address 1: Collins House, Bishopstoke Road
Town/City: Eastleigh
Postcode: SO50 6AD
Country: United Kingdom
Website: http://www.Abri.co.uk
Mutuals Public Register: 10237R
NUTS code: UKJ35
Contact name: Ben Page
Email: procurement.team@abri.co.uk
Organisation type: Public undertaking
Supplier
REINVIGORATION LTD
Identification register:
Address 1: Sbarc/Spark
Town/City: Cardiff
Postcode: CF24 4HQ
Country: United Kingdom
Companies House: 06773960
NUTS code: UKL22
Email: info@reinvigoration.com
Type:
Procedure
Procedure type
Competitive flexible procedure
Contract
Customer Journey Mapping Service
ID: 1
Status: Pending
Related lots
1
Date the contract will be signed (estimated)
10 April 2026, 23:59PM Value
162000.00 GBP Including VAT
CPV classifications
- 72220000 - Systems and technical consultancy services
- 72221000 - Business analysis consultancy services
- 72224000 - Project management consultancy services
- 79411100 - Business development consultancy services
Is the total value above threshold?
Below threshold
Contract dates (estimated)
01 May 2026, 00:00AM to 01 May 2027, 23:59PM
Coding
Commodity categories
| ID |
Title
|
Parent category
|
| 72221000 |
Business analysis consultancy services |
Systems and technical consultancy services |
| 79411100 |
Business development consultancy services |
General management consultancy services |
| 72224000 |
Project management consultancy services |
Systems and technical consultancy services |
| 72220000 |
Systems and technical consultancy services |
Software programming and consultancy services |
Delivery locations
| ID |
Description
|
| 100 |
UK - All |
Alert region restrictions
The buyer has restricted the alert for this notice to suppliers based in the following regions.
| ID |
Description
|
|
There are no alert restrictions for this notice.
|
About the buyer
- Main contact:
- N/a
- Admin contact:
- N/a
- Technical contact:
- N/a
- Other contact:
- N/a
Further information
|
Date
|
Details
|
|
No further information has been uploaded.
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