Framework
Further information about fees
Retrospective Payments will be payable to YPO at the quoted rate, on all business transacted under this Framework Agreement.
Percentage fee charged to suppliers
1.00%
Award method when using the framework
With and without reopening competition
Contracting authority locations
Contracting authorities that may use the framework
https://www.ypo.co.uk/about/customers/permissible-users
Framework operation description
Lot 1 to Lot 7.6 will have a call-off route as an Award Without Competition or a Competitive Selection Process.
Lot 8 will be a Competitive Selection Process only.
Award without Competition Lot 1 to Lot 6
The customer will conduct a Desktop Analysis based on: -
- Region of supply
- Lot Required to meet customer requirements
- Cost Criteria
- Total Cost of Ownership (TCO)
Award without Competition Lot 7.1 to 7.6
The customer will conduct a Desktop Analysis based on: -
- Region of supply
- Sub-Lot Required to meet customer requirements
- Cost Criteria
- Total Cost of Service and Maintenance
The relevant Lot Pricing Schedule(s) should showcase the products and services as relevant which the Supplier can provide under the scope of each Lot with pricing and relevant information, to be available to Contracting Authorities to buy using an Award without Competition mechanism.
If the customer calling off the framework cannot identify best value for money, based on the above criteria, or because their requirements are bespoke, or the customer wishes to re-open competition then a Competitive Selection Process should be carried out.
Competitive selection process
- Contracting Authorities will be allowed to stipulate Conditions of Participation and Mandatory Requirements to refine those set out for framework assessment and define them specific to their Call Off requirement. These conditions and requirements must be a proportionate means of ensuring that Suppliers who are invited to compete have the legal, financial, technical and professional capacity and ability to perform the Call-off Contract. The customer may require Suppliers to provide evidence in order to verify whether a particular condition of participation or requirement is satisfied, e.g. relevant accreditations. If the Supplier is unable to satisfy the customers Conditions of Participation and/or Mandatory Requirements, they may be excluded from the Competitive Selection Process.
- Suppliers will be required to submit "sealed bids" via the customer's choice of e-tendering site in response to the customer's tender. The Award Criteria for such competitions are specified below. Each time the customer runs a Competitive Selection Process; the award decision will be based on the below criteria:
Conditions of Participation: Customers will be allowed to include conditions of participation and Mandatory Requirements to refine those set for framework establishment.
Cost: Permitted range 10%-80%. Customers will have the option to amend weightings at the Competitive Selection stage to suit their internal needs/policies. Re-opening this criterion is mandatory.
Quality (includes Delivery and Customer Service) : Permitted range 10%-80%. Customers will have the option to amend weightings at the Competitive Selection stage to suit their internal needs/policies. Customers may reopen this criterion in full, or scores may be carried through from the Framework Establishment stage.
Social Value and Sustainability: Permitted range 10%-30%. Customers will have the option to amend weightings at the Competitive Selection stage to suit their internal needs/policies. Customers may reopen this criterion in full, or scores may be carried through from the Framework Establishment stage.
Where Contracting Authorities flex the Award Criteria to suit their individual requirements then the overall Award Criteria must total 100%.
It is intended that each time a Contracting Authority runs a Competitive Selection Process, the award decision will be based on the above criteria.
Customers at their own risk may flex the recommended Competitive Selection Process weightings within the permitted ranges specified above, depending on whether the customer requirement is Cost, Quality or Social value driven.
YPO recommend that at least 2 award criteria is re-opened if a Contracting Authority wish to flex the Award Criteria at Competitive Selection Process stage
Contracting Authorities will apply a scoring scale of their own choosing to evaluate responses to the above criteria. The exact scoring scale will be determined at the Call-off Competitive Selection Process stage and made clear within those documents.
It is intended that most Call-off competitions under this Framework will be conducted using a one stage process as described above, however Contracting Authorities have the option to incorporate one or more of the following elements into their one stage Competitive Selection Process:
Reverse electronic auctions;
Site visits;
Conditions of Participation and/or Mandatory Requirements;
Samples evaluation
Product demonstrations;
The exact Competitive Selection Process procedure will be described by the Contracting Authority in the Call-off competition documents.
For Competitive Selection Process Call-offs, a mechanism for determining price payable will be as follows:
- Contracting Authorities will provide Pricing Schedule at the Competitive Selection Process stage, which all participating Suppliers will be required to complete and return as part of the "sealed bid" process.
- Contracting Authorities may, at its sole discretion, evaluate pricing under a Competitive Selection Process using such approach as it deems appropriate, which may include but is not limited to the following:
- by reference to predicted annual volumes/predicted annual usage;
- total number of sites for which the Competitive Selection Process is being carried out;
- evaluation on a bulk basis where Suppliers must bid for all lines to be considered; and/or
- evaluation on a line by line basis where Suppliers may bid for any lines.
Please see the Procurement documentation for more detail
Lots
Divided into 13 lots
Seated Stairlifts - Straight and Curved
Lot number: 1 Description
Lot 1 - SEATED STAIRLIFTS - STRAIGHT & CURVED - Supply and installation of new equipment including servicing, maintenance, removal, storage, refurbishment, and re-siting of equipment under original manufacturer's warranty.
CPV classifications
- 42416300 - Hoists
- 44115600 - Stairlifts
- 45313100 - Lift installation work
- 50532000 - Repair and maintenance services of electrical machinery, apparatus and associated equipment
- 50750000 - Lift-maintenance services
Lot value (estimated)
70000000 GBP Excluding VAT
84000000 GBP Including VAT
Sustainability
Small and medium-sized enterprises (SME)
Voluntary, community and social enterprises (VCSE)
Contract start date (estimated)
26 June 2026, 00:00AM
Contract end date (estimated)
25 June 2030, 23:59PM
Does the lot include options?
Yes
Description of options
Any resulting Framework and Call-off Contract shall be deemed to cover any item that can be supplied by the successful Tenderer(s) over the life of the Framework and Call-off Contract within the scope of Lots awarded.
Description of how multiple lots may be awarded
Suppliers are only able to apply to join Sub-Lots 7.1 to 7.6, if they have applied to join any Lots 1-6 only and are successful for any Lots 1-6 at the evaluation stage.
Suppliers who applied for all Lots/Sub-Lots and who are successfully awarded to all Lots/Sub-Lots will automatically be added to Lot 8 which is the Multi-Lot unless the supplier opts out of Lot 8
Participation
Conditions of participation
Please refer to the procurement documents
Conditions of participation
Please refer to the procurement documents
Award criteria
Type: cost
Name
Cost
Description
The Cost Award Criteria will be assessed on the Approach to Pricing
Weighting: 30
Weighting type: percentageExact
Type: quality
Name
Quality (includes Delivery and Customer Service)
Description
The Quality (includes Delivery and Customer Service) Award criteria will be broken down into the following sub-criterion:-
- Account Management and Service Delivery 20%
- Operation Processes and Onsite Execution 50%
- Customer Care and Communication - 20%
- Framework Governance, Relationship Management and Reporting 10%
Weighting: 50
Weighting type: percentageExact
Type: quality
Name
Social Value / Sustainability
Description
The Social Value/Sustainability Award Criteria will be broken down into the following sub-criterion:-
- Social Value and Environmental Initiatives 50%
- Modern Slavery 50%
Weighting: 20
Weighting type: percentageExact
Perch Stairlifts
Lot number: 2 Description
Lot 2 - PERCH STAIRLIFTS - Supply and installation of new equipment including servicing, maintenance, removal, storage, refurbishment, and re-siting of equipment under original manufacturer's warranty.
CPV classifications
- 42416300 - Hoists
- 44115600 - Stairlifts
- 45313100 - Lift installation work
- 50532000 - Repair and maintenance services of electrical machinery, apparatus and associated equipment
- 50750000 - Lift-maintenance services
Lot value (estimated)
70000000 GBP Excluding VAT
84000000 GBP Including VAT
Sustainability
Small and medium-sized enterprises (SME)
Voluntary, community and social enterprises (VCSE)
Contract start date (estimated)
26 June 2026, 00:00AM
Contract end date (estimated)
25 June 2030, 23:59PM
Does the lot include options?
Yes
Description of options
Any resulting Framework and Call-off Contract shall be deemed to cover any item that can be supplied by the successful Tenderer(s) over the life of the Framework and Call-off Contract within the scope of Lots awarded.
Description of how multiple lots may be awarded
Suppliers are only able to apply to join Sub-Lots 7.1 to 7.6, if they have applied to join any Lots 1-6 only and are successful for any Lots 1-6 at the evaluation stage.
Suppliers who applied for all Lots/Sub-Lots and who are successfully awarded to all Lots/Sub-Lots will automatically be added to Lot 8 which is the Multi-Lot unless the supplier opts out of Lot 8
Participation
Conditions of participation
Please refer to the procurement documents
Conditions of participation
Please refer to the procurement documents
Award criteria
Type: cost
Name
Cost
Description
Cost Award Criteria will be assessed on the Approach to Pricing
Weighting: 30
Weighting type: percentageExact
Type: quality
Name
Quality (includes Delivery and Customer Service)
Description
The Quality (includes Delivery and Customer Service) Award criteria will be broken down into the following sub-criterion:-
- Account Management and Service Delivery 20%
- Operation Processes and Onsite Execution 50%
- Customer Care and Communication - 20%
- Framework Governance, Relationship Management and Reporting 10%
Weighting: 50
Weighting type: percentageExact
Type: quality
Name
Social Value / Sustainability
Description
The Social Value/Sustainability Award Criteria will be broken down into the following sub-criterion:-
- Social Value and Environmental Initiatives 50%
- Modern Slavery 50%
Weighting: 20
Weighting type: percentageExact
Step Lifts
Lot number: 3 Description
Lot 3 - STEP LIFTS - Supply and installation of new equipment including servicing, maintenance, removal, storage, refurbishment, and re-siting of equipment under original manufacturer's warranty.
CPV classifications
- 42416300 - Hoists
- 44115600 - Stairlifts
- 45313100 - Lift installation work
- 50532000 - Repair and maintenance services of electrical machinery, apparatus and associated equipment
- 50750000 - Lift-maintenance services
Lot value (estimated)
70000000 GBP Excluding VAT
84000000 GBP Including VAT
Sustainability
Small and medium-sized enterprises (SME)
Voluntary, community and social enterprises (VCSE)
Contract start date (estimated)
26 June 2026, 00:00AM
Contract end date (estimated)
25 June 2030, 23:59PM
Does the lot include options?
Yes
Description of options
Any resulting Framework and Call-off Contract shall be deemed to cover any item that can be supplied by the successful Tenderer(s) over the life of the Framework and Call-off Contract within the scope of Lots awarded.
Description of how multiple lots may be awarded
Suppliers are only able to apply to join Sub-Lots 7.1 to 7.6, if they have applied to join any Lots 1-6 only and are successful for any Lots 1-6 at the evaluation stage.
Suppliers who applied for all Lots/Sub-Lots and who are successfully awarded to all Lots/Sub-Lots will automatically be added to Lot 8 which is the Multi-Lot unless the supplier opts out of Lot 8
Participation
Conditions of participation
Please refer to the procurement documents
Conditions of participation
Please refer to the procurement documents
Award criteria
Type: cost
Name
Cost
Description
Cost Award Criteria will be assessed on the Approach to Pricing
Weighting: 30
Weighting type: percentageExact
Type: quality
Name
Quality (includes Delivery and Customer Service)
Description
The Quality (includes Delivery and Customer Service) Award criteria will be broken down into the following sub-criterion:-
- Account Management and Service Delivery 20%
- Operation Processes and Onsite Execution 50%
- Customer Care and Communication - 20%
- Framework Governance, Relationship Management and Reporting 10%
Weighting: 50
Weighting type: percentageExact
Type: quality
Name
Social Value / Sustainability
Description
The Social Value/Sustainability Award Criteria will be broken down into the following sub-criterion:-
- Social Value and Environmental Initiatives 50%
- Modern Slavery 50%
Weighting: 20
Weighting type: percentageExact
Inclined Platform Lifts
Lot number: 4 Description
Lot 4 - INCLINED PLATFORM LIFTS - Supply and installation of new equipment including servicing, maintenance, removal, storage, refurbishment, and re-siting of equipment under original manufacturer's warranty.
CPV classifications
- 42416300 - Hoists
- 44115600 - Stairlifts
- 45313100 - Lift installation work
- 50532000 - Repair and maintenance services of electrical machinery, apparatus and associated equipment
- 50750000 - Lift-maintenance services
Lot value (estimated)
70000000 GBP Excluding VAT
84000000 GBP Including VAT
Sustainability
Small and medium-sized enterprises (SME)
Voluntary, community and social enterprises (VCSE)
Contract start date (estimated)
26 June 2026, 00:00AM
Contract end date (estimated)
25 June 2030, 23:59PM
Does the lot include options?
Yes
Description of options
Any resulting Framework and Call-off Contract shall be deemed to cover any item that can be supplied by the successful Tenderer(s) over the life of the Framework and Call-off Contract within the scope of Lots awarded.
Description of how multiple lots may be awarded
Suppliers are only able to apply to join Sub-Lots 7.1 to 7.6, if they have applied to join any Lots 1-6 only and are successful for any Lots 1-6 at the evaluation stage.
Suppliers who applied for all Lots/Sub-Lots and who are successfully awarded to all Lots/Sub-Lots will automatically be added to Lot 8 which is the Multi-Lot unless the supplier opts out of Lot 8
Participation
Conditions of participation
Please refer to the procurement documents
Conditions of participation
Please refer to the procurement documents
Participation
Conditions of participation
Please refer to the procurement documents
Conditions of participation
Please refer to the procurement documents
Award criteria
Type: cost
Name
Cost
Description
Cost Award Criteria will be assessed on the Approach to Pricing
Weighting: 30
Weighting type: percentageExact
Type: quality
Name
Quality (includes Delivery and Customer Service)
Description
The Quality (includes Delivery and Customer Service) Award criteria will be broken down into the following sub-criterion:-
- Account Management and Service Delivery 20%
- Operation Processes and Onsite Execution 50%
- Customer Care and Communication - 20%
- Framework Governance, Relationship Management and Reporting 10%
Weighting: 50
Weighting type: percentageExact
Type: quality
Name
Social Value / Sustainability
Description
The Social Value/Sustainability Award Criteria will be broken down into the following sub-criterion:-
- Social Value and Environmental Initiatives 50%
- Modern Slavery 50%
Weighting: 20
Weighting type: percentageExact
Vertical Through Floor Lifts
Lot number: 5 Description
Lot 5 - VERTICAL THROUGH FLOOR LIFTS - Supply and installation of new equipment including servicing, maintenance, removal, storage, refurbishment, and re-siting of equipment under original manufacturer's warranty.
CPV classifications
- 42416300 - Hoists
- 44115600 - Stairlifts
- 45313100 - Lift installation work
- 50532000 - Repair and maintenance services of electrical machinery, apparatus and associated equipment
- 50750000 - Lift-maintenance services
Lot value (estimated)
70000000 GBP Excluding VAT
84000000 GBP Including VAT
Sustainability
Small and medium-sized enterprises (SME)
Voluntary, community and social enterprises (VCSE)
Contract start date (estimated)
26 June 2026, 00:00AM
Contract end date (estimated)
25 June 2030, 23:59PM
Does the lot include options?
Yes
Description of options
Any resulting Framework and Call-off Contract shall be deemed to cover any item that can be supplied by the successful Tenderer(s) over the life of the Framework and Call-off Contract within the scope of Lots awarded.
Description of how multiple lots may be awarded
Suppliers are only able to apply to join Sub-Lots 7.1 to 7.6, if they have applied to join any Lots 1-6 only and are successful for any Lots 1-6 at the evaluation stage.
Suppliers who applied for all Lots/Sub-Lots and who are successfully awarded to all Lots/Sub-Lots will automatically be added to Lot 8 which is the Multi-Lot unless the supplier opts out of Lot 8
Participation
Conditions of participation
Please refer to the procurement documents
Conditions of participation
Please refer to the procurement documents
Award criteria
Type: cost
Name
Cost
Description
Cost Award Criteria will be assessed on the Approach to Pricing
Weighting: 30
Weighting type: percentageExact
Type: quality
Name
Quality (includes Delivery and Customer Service)
Description
The Quality (includes Delivery and Customer Service) Award criteria will be broken down into the following sub-criterion:-
- Account Management and Service Delivery 20%
- Operation Processes and Onsite Execution 50%
- Customer Care and Communication - 20%
- Framework Governance, Relationship Management and Reporting 10%
Weighting: 50
Weighting type: percentageExact
Type: quality
Name
Social Value / Sustainability
Description
The Social Value/Sustainability Award Criteria will be broken down into the following sub-criterion:-
- Social Value and Environmental Initiatives 50%
- Modern Slavery 50%
Weighting: 20
Weighting type: percentageExact
Ceiling Track Hoists
Lot number: 6 Description
Lot 6 - CEILING TRACK HOISTS - Supply and installation of new equipment including servicing, maintenance, removal, storage, refurbishment, and re-siting of equipment under original manufacturer's warranty
CPV classifications
- 42416300 - Hoists
- 44115600 - Stairlifts
- 45313100 - Lift installation work
- 50532000 - Repair and maintenance services of electrical machinery, apparatus and associated equipment
- 50750000 - Lift-maintenance services
Lot value (estimated)
70000000 GBP Excluding VAT
84000000 GBP Including VAT
Sustainability
Small and medium-sized enterprises (SME)
Voluntary, community and social enterprises (VCSE)
Contract start date (estimated)
26 June 2026, 00:00AM
Contract end date (estimated)
25 June 2030, 23:59PM
Does the lot include options?
Yes
Description of options
Any resulting Framework and Call-off Contract shall be deemed to cover any item that can be supplied by the successful Tenderer(s) over the life of the Framework and Call-off Contract within the scope of Lots awarded.
Description of how multiple lots may be awarded
Suppliers are only able to apply to join Sub-Lots 7.1 to 7.6, if they have applied to join any Lots 1-6 only and are successful for any Lots 1-6 at the evaluation stage.
Suppliers who applied for all Lots/Sub-Lots and who are successfully awarded to all Lots/Sub-Lots will automatically be added to Lot 8 which is the Multi-Lot unless the supplier opts out of Lot 8
Participation
Conditions of participation
Please refer to the procurement documents
Conditions of participation
Please refer to the procurement documents
Award criteria
Type: cost
Name
Cost
Description
Cost Award Criteria will be assessed on the Approach to Pricing
Weighting: 30
Weighting type: percentageExact
Type: quality
Name
Quality (includes Delivery and Customer Service)
Description
The Quality (includes Delivery and Customer Service) Award criteria will be broken down into the following sub-criterion:-
- Account Management and Service Delivery 20%
- Operation Processes and Onsite Execution 50%
- Customer Care and Communication - 20%
- Framework Governance, Relationship Management and Reporting 10%
Weighting: 50
Weighting type: percentageExact
Type: quality
Name
Social Value / Sustainability
Description
The Social Value/Sustainability Award Criteria will be broken down into the following sub-criterion:-
- Social Value and Environmental Initiatives 50%
- Modern Slavery 50%
Weighting: 20
Weighting type: percentageExact
Service and Maintenance - Seated Stairlifts Straight and Curved
Lot number: Sub-Lot 7.1 Description
Sub-Lot 7.1 - Service and Maintenance - SEATED STAIRLIFTS - STRAIGHT & CURVED for products that are no longer under manufacturer's warranty.
CPV classifications
- 42416300 - Hoists
- 44115600 - Stairlifts
- 45313100 - Lift installation work
- 50532000 - Repair and maintenance services of electrical machinery, apparatus and associated equipment
- 50750000 - Lift-maintenance services
Lot value (estimated)
70000000 GBP Excluding VAT
84000000 GBP Including VAT
Sustainability
Small and medium-sized enterprises (SME)
Voluntary, community and social enterprises (VCSE)
Contract start date (estimated)
26 June 2026, 00:00AM
Contract end date (estimated)
25 June 2030, 23:59PM
Does the lot include options?
Yes
Description of options
Any resulting Framework and Call-off Contract shall be deemed to cover any item that can be supplied by the successful Tenderer(s) over the life of the Framework and Call-off Contract within the scope of Lots awarded.
Description of how multiple lots may be awarded
Suppliers are only able to apply to join Sub-Lots 7.1 to 7.6, if they have applied to join any Lots 1-6 only and are successful for any Lots 1-6 at the evaluation stage.
Suppliers who applied for all Lots/Sub-Lots and who are successfully awarded to all Lots/Sub-Lots will automatically be added to Lot 8 which is the Multi-Lot unless the supplier opts out of Lot 8
Participation
Conditions of participation
Please refer to the procurement documents
Conditions of participation
Please refer to the procurement documents
Award criteria
Weighting description
Suppliers are only able to apply to join this Sub-Lot, if they have applied to join any Lots 1-6 only and are successful for any Lots 1-6 at the evaluation stage.
Type: cost
Name
Cost
Description
Cost Award Criteria will be assessed on the Approach to Pricing
Type: quality
Name
Quality (includes Delivery and Customer Service)
Description
The Quality (includes Delivery and Customer Service) Award criteria will be broken down into the following sub-criterion:-
- Account Management and Service Delivery 20%
- Operation Processes and Onsite Execution 50%
- Customer Care and Communication - 20%
- Framework Governance, Relationship Management and Reporting 10%
Type: quality
Name
Social Value / Sustainability
Description
The Social Value/Sustainability Award Criteria will be broken down into the following sub-criterion:-
- Social Value and Environmental Initiatives 50%
- Modern Slavery 50%
Service and Maintenance Perch Stairlifts
Lot number: Sub-Lot 7.2 Description
Sub-Lot 7.2 - Service and Maintenance - Perch Stairlifts for products that are no longer under manufacturer's warranty.
CPV classifications
- 42416300 - Hoists
- 44115600 - Stairlifts
- 45313100 - Lift installation work
- 50532000 - Repair and maintenance services of electrical machinery, apparatus and associated equipment
- 50750000 - Lift-maintenance services
Lot value (estimated)
70000000 GBP Excluding VAT
84000000 GBP Including VAT
Sustainability
Small and medium-sized enterprises (SME)
Voluntary, community and social enterprises (VCSE)
Contract start date (estimated)
26 June 2026, 00:00AM
Contract end date (estimated)
25 June 2030, 23:59PM
Does the lot include options?
Yes
Description of options
Any resulting Framework and Call-off Contract shall be deemed to cover any item that can be supplied by the successful Tenderer(s) over the life of the Framework and Call-off Contract within the scope of Lots awarded.
Description of how multiple lots may be awarded
Suppliers are only able to apply to join Sub-Lots 7.1 to 7.6, if they have applied to join any Lots 1-6 only and are successful for any Lots 1-6 at the evaluation stage.
Suppliers who applied for all Lots/Sub-Lots and who are successfully awarded to all Lots/Sub-Lots will automatically be added to Lot 8 which is the Multi-Lot unless the supplier opts out of Lot 8
Participation
Conditions of participation
Please refer to the procurement documents
Conditions of participation
Please refer to the procurement documents
Participation
Conditions of participation
Please refer to the procurement documents
Conditions of participation
Please refer to the procurement documents
Award criteria
Weighting description
Suppliers are only able to apply to join this Sub-Lot, if they have applied to join any Lots 1-6 only and are successful for any Lots 1-6 at the evaluation stage.
Type: cost
Name
Cost
Description
Cost Award Criteria will be assessed on the Approach to Pricing
Type: quality
Name
Quality (includes Delivery and Customer Service)
Description
The Quality (includes Delivery and Customer Service) Award criteria will be broken down into the following sub-criterion:-
- Account Management and Service Delivery 20%
- Operation Processes and Onsite Execution 50%
- Customer Care and Communication - 20%
- Framework Governance, Relationship Management and Reporting 10%
Type: quality
Name
Social Value / Sustainability
Description
The Social Value/Sustainability Award Criteria will be broken down into the following sub-criterion:-
- Social Value and Environmental Initiatives 50%
- Modern Slavery 50%
Service and Maintenance Step Lifts
Lot number: Sub-Lot 7.3 Description
Sub-Lot 7.3 - Service and Maintenance - Step Lifts for products that are no longer under manufacturer's warranty.
CPV classifications
- 42416300 - Hoists
- 44115600 - Stairlifts
- 45313100 - Lift installation work
- 50532000 - Repair and maintenance services of electrical machinery, apparatus and associated equipment
- 50750000 - Lift-maintenance services
Lot value (estimated)
70000000 GBP Excluding VAT
84000000 GBP Including VAT
Sustainability
Small and medium-sized enterprises (SME)
Voluntary, community and social enterprises (VCSE)
Contract start date (estimated)
26 June 2026, 00:00AM
Contract end date (estimated)
25 June 2030, 23:59PM
Does the lot include options?
Yes
Description of options
Any resulting Framework and Call-off Contract shall be deemed to cover any item that can be supplied by the successful Tenderer(s) over the life of the Framework and Call-off Contract within the scope of Lots awarded.
Description of how multiple lots may be awarded
Suppliers are only able to apply to join Sub-Lots 7.1 to 7.6, if they have applied to join any Lots 1-6 only and are successful for any Lots 1-6 at the evaluation stage.
Suppliers who applied for all Lots/Sub-Lots and who are successfully awarded to all Lots/Sub-Lots will automatically be added to Lot 8 which is the Multi-Lot unless the supplier opts out of Lot 8
Participation
Conditions of participation
Please refer to the procurement documents
Conditions of participation
Please refer to the procurement documents
Award criteria
Weighting description
Suppliers are only able to apply to join this Sub-Lot, if they have applied to join any Lots 1-6 only and are successful for any Lots 1-6 at the evaluation stage.
Type: cost
Name
Cost
Description
Cost Award Criteria will be assessed on the Approach to Pricing
Type: quality
Name
Quality (includes Delivery and Customer Service)
Description
The Quality (includes Delivery and Customer Service) Award criteria will be broken down into the following sub-criterion:-
- Account Management and Service Delivery 20%
- Operation Processes and Onsite Execution 50%
- Customer Care and Communication - 20%
- Framework Governance, Relationship Management and Reporting 10%
Type: quality
Name
Social Value / Sustainability
Description
The Social Value/Sustainability Award Criteria will be broken down into the following sub-criterion:-
- Social Value and Environmental Initiatives 50%
- Modern Slavery 50%
Service and Maintenance - Inclined Platform Lifts
Lot number: Sub-Lot 7.4 Description
Sub-Lot 7.4- Service and Maintenance - Inclined Platform Lift for products that are no longer under manufacturer's warranty.
CPV classifications
- 42416300 - Hoists
- 44115600 - Stairlifts
- 45313100 - Lift installation work
- 50532000 - Repair and maintenance services of electrical machinery, apparatus and associated equipment
- 50750000 - Lift-maintenance services
Lot value (estimated)
70000000 GBP Excluding VAT
84000000 GBP Including VAT
Sustainability
Small and medium-sized enterprises (SME)
Voluntary, community and social enterprises (VCSE)
Contract start date (estimated)
26 June 2026, 00:00AM
Contract end date (estimated)
25 June 2030, 23:59PM
Does the lot include options?
Yes
Description of options
Any resulting Framework and Call-off Contract shall be deemed to cover any item that can be supplied by the successful Tenderer(s) over the life of the Framework and Call-off Contract within the scope of Lots awarded.
Description of how multiple lots may be awarded
Suppliers are only able to apply to join Sub-Lots 7.1 to 7.6, if they have applied to join any Lots 1-6 only and are successful for any Lots 1-6 at the evaluation stage.
Suppliers who applied for all Lots/Sub-Lots and who are successfully awarded to all Lots/Sub-Lots will automatically be added to Lot 8 which is the Multi-Lot unless the supplier opts out of Lot 8
Participation
Conditions of participation
Please refer to the procurement documents
Conditions of participation
Please refer to the procurement documents
Award criteria
Weighting description
Suppliers are only able to apply to join this Sub-Lot, if they have applied to join any Lots 1-6 only and are successful for any Lots 1-6 at the evaluation stage.
Type: cost
Name
Cost
Description
Cost Award Criteria will be assessed on the Approach to Pricing
Type: quality
Name
Quality (includes Delivery and Customer Service)
Description
The Quality (includes Delivery and Customer Service) Award criteria will be broken down into the following sub-criterion:-
- Account Management and Service Delivery 20%
- Operation Processes and Onsite Execution 50%
- Customer Care and Communication - 20%
- Framework Governance, Relationship Management and Reporting 10%
Type: quality
Name
Social Value / Sustainability
Description
The Social Value/Sustainability Award Criteria will be broken down into the following sub-criterion:-
- Social Value and Environmental Initiatives 50%
- Modern Slavery 50%
Service and Maintenance Vertical Through Floor Lifts
Lot number: Sub-Lot 7.5 Description
Sub-Lot 7.5 - Service and Maintenance - Vertical Through Floor Lifts for products that are no longer under manufacturer's warranty.
CPV classifications
- 42416300 - Hoists
- 44115600 - Stairlifts
- 45313100 - Lift installation work
- 50532000 - Repair and maintenance services of electrical machinery, apparatus and associated equipment
- 50750000 - Lift-maintenance services
Lot value (estimated)
70000000 GBP Excluding VAT
84000000 GBP Including VAT
Sustainability
Small and medium-sized enterprises (SME)
Voluntary, community and social enterprises (VCSE)
Contract start date (estimated)
26 June 2026, 00:00AM
Contract end date (estimated)
25 June 2030, 23:59PM
Does the lot include options?
Yes
Description of options
Any resulting Framework and Call-off Contract shall be deemed to cover any item that can be supplied by the successful Tenderer(s) over the life of the Framework and Call-off Contract within the scope of Lots awarded.
Description of how multiple lots may be awarded
Suppliers are only able to apply to join Sub-Lots 7.1 to 7.6, if they have applied to join any Lots 1-6 only and are successful for any Lots 1-6 at the evaluation stage.
Suppliers who applied for all Lots/Sub-Lots and who are successfully awarded to all Lots/Sub-Lots will automatically be added to Lot 8 which is the Multi-Lot unless the supplier opts out of Lot 8
Participation
Conditions of participation
Please refer to the procurement documents
Conditions of participation
Please refer to the procurement documents
Service and Maintenance - Ceiling Track Hoists
Lot number: Sub-Lot 7.6 Award criteria
Weighting description
Suppliers are only able to apply to join this Sub-Lot, if they have applied to join any Lots 1-6 only and are successful for any Lots 1-6 at the evaluation stage.
Type: cost
Name
Cost
Description
Cost Award Criteria will be assessed on the Approach to Pricing
Type: quality
Name
Quality (includes Delivery and Customer Service)
Description
The Quality (includes Delivery and Customer Service) Award criteria will be broken down into the following sub-criterion:-
- Account Management and Service Delivery 20%
- Operation Processes and Onsite Execution 50%
- Customer Care and Communication - 20%
- Framework Governance, Relationship Management and Reporting 10%
Type: quality
Name
Social Value / Sustainability
Description
The Social Value/Sustainability Award Criteria will be broken down into the following sub-criterion:-
- Social Value and Environmental Initiatives 50%
- Modern Slavery 50%
Award criteria
Weighting description
Suppliers are only able to apply to join this Sub-Lot, if they have applied to join any Lots 1-6 only and are successful for any Lots 1-6 at the evaluation stage.
Type: cost
Name
Cost
Description
Cost Award Criteria will be assessed on the Approach to Pricing
Type: quality
Name
Quality (includes Delivery and Customer Service)
Description
The Quality (includes Delivery and Customer Service) Award criteria will be broken down into the following sub-criterion:-
- Account Management and Service Delivery 20%
- Operation Processes and Onsite Execution 50%
- Customer Care and Communication - 20%
- Framework Governance, Relationship Management and Reporting 10%
Type: quality
Name
Social Value / Sustainability
Description
The Social Value/Sustainability Award Criteria will be broken down into the following sub-criterion:-
- Social Value and Environmental Initiatives 50%
- Modern Slavery 50%
Description
Sub-Lot 7.6 - Service and Maintenance -Ceiling Tack Hoists for products that are no longer under manufacturer's warranty.
CPV classifications
- 42416300 - Hoists
- 44115600 - Stairlifts
- 45313100 - Lift installation work
- 50532000 - Repair and maintenance services of electrical machinery, apparatus and associated equipment
- 50750000 - Lift-maintenance services
Lot value (estimated)
70000000 GBP Excluding VAT
84000000 GBP Including VAT
Sustainability
Small and medium-sized enterprises (SME)
Voluntary, community and social enterprises (VCSE)
Contract start date (estimated)
26 June 2026, 00:00AM
Contract end date (estimated)
25 June 2030, 23:59PM
Does the lot include options?
Yes
Description of options
Any resulting Framework and Call-off Contract shall be deemed to cover any item that can be supplied by the successful Tenderer(s) over the life of the Framework and Call-off Contract within the scope of Lots awarded.
Description of how multiple lots may be awarded
Suppliers are only able to apply to join Sub-Lots 7.1 to 7.6, if they have applied to join any Lots 1-6 only and are successful for any Lots 1-6 at the evaluation stage.
Suppliers who applied for all Lots/Sub-Lots and who are successfully awarded to all Lots/Sub-Lots will automatically be added to Lot 8 which is the Multi-Lot unless the supplier opts out of Lot 8
Participation
Conditions of participation
Please refer to the procurement documents
Conditions of participation
Please refer to the procurement documents
Award criteria
Weighting description
Suppliers are only able to apply to join this Sub-Lot, if they have applied to join any Lots 1-6 only and are successful for any Lots 1-6 at the evaluation stage.
Type: cost
Name
Cost
Description
Cost Award Criteria will be assessed on the Approach to Pricing
Type: quality
Name
Quality (includes Delivery and Customer Service)
Description
The Quality (includes Delivery and Customer Service) Award criteria will be broken down into the following sub-criterion:-
- Account Management and Service Delivery 20%
- Operation Processes and Onsite Execution 50%
- Customer Care and Communication - 20%
- Framework Governance, Relationship Management and Reporting 10%
Type: quality
Name
Social Value / Sustainability
Description
The Social Value/Sustainability Award Criteria will be broken down into the following sub-criterion:-
- Social Value and Environmental Initiatives 50%
- Modern Slavery 50%
Multi-Lot Call-off
Lot number: 8 Description
Lot 8 - Multi Lot Call-Off - for customers who have more than one requirement.
CPV classifications
- 42416300 - Hoists
- 44115600 - Stairlifts
- 45313100 - Lift installation work
- 50532000 - Repair and maintenance services of electrical machinery, apparatus and associated equipment
- 50750000 - Lift-maintenance services
Lot value (estimated)
70000000 GBP Excluding VAT
84000000 GBP Including VAT
Sustainability
Small and medium-sized enterprises (SME)
Voluntary, community and social enterprises (VCSE)
Contract start date (estimated)
26 June 2026, 00:00AM
Contract end date (estimated)
25 June 2030, 23:59PM
Does the lot include options?
Yes
Description of options
Any resulting Framework and Call-off Contract shall be deemed to cover any item that can be supplied by the successful Tenderer(s) over the life of the Framework and Call-off Contract within the scope of Lots awarded.
Description of how multiple lots may be awarded
Suppliers are only able to apply to join Sub-Lots 7.1 to 7.6, if they have applied to join any Lots 1-6 only and are successful for any Lots 1-6 at the evaluation stage.
Suppliers who applied for all Lots/Sub-Lots and who are successfully awarded to all Lots/Sub-Lots will automatically be added to Lot 8 which is the Multi-Lot unless the supplier opts out of Lot 8
Participation
Conditions of participation
Please refer to the procurement documents
Conditions of participation
Please refer to the procurement documents
Award criteria
Weighting description
Suppliers who have been awarded to all Lots and sub-Lots (Lot 1 to Lot 7.6) will automatically be awarded to Lot 8 unless the supplier opts out of this.
Type: cost
Name
Cost
Description
Cost Award Criteria will be assessed on the Approach to Pricing
Type: quality
Name
Quality (includes Delivery and Customer Service)
Description
The Quality (includes Delivery and Customer Service) Award criteria will be broken down into the following sub-criterion:-
- Account Management and Service Delivery 20%
- Operation Processes and Onsite Execution 50%
- Customer Care and Communication - 20%
- Framework Governance, Relationship Management and Reporting 10%
Type: quality
Name
Social Value / Sustainability
Description
The Social Value/Sustainability Award Criteria will be broken down into the following sub-criterion:-
- Social Value and Environmental Initiatives 50%
- Modern Slavery 50%