Contract award notice
Results of the procurement procedure
Section I: Contracting
entity
I.1) Name and addresses
NHS England
Wellington House, 133-135 Waterloo Rd
London
SE1 8UG
UK
Contact person: Josselin Canevet
E-mail: josselin.canevet@nhs.net
NUTS: UKI
Internet address(es)
Main address: https://www.england.nhs.uk/
Address of the buyer profile: https://www.england.nhs.uk/
I.4) Type of the contracting authority
Body governed by public law
I.5) Main activity
Health
Section II: Object
II.1) Scope of the procurement
II.1.1) Title
NHSE(East of England)Healthcare Services Norfolk prisons & L&D Norfolk & Suffolk HMP Norwich, HMP Bure, HMP Wayland Mental Health services
II.1.2) Main CPV code
85100000
II.1.3) Type of contract
Services
II.1.4) Short description
This notice is confirmation of an urgent award under Regulation 14 having been made due to unforeseeable circumstances not attributable to the Relevant Authority.<br/><br/>The services are healthcare services at HMP Norwich, HMP Bure, HMP Wayland and are to ensure uninterrupted access to essential primary care, mental health, and substance misuse services in a high risk custodial environment, while giving commissioners the stability needed to design a robust longer term commissioning plan.
II.1.6) Information about lots
This contract is divided into lots:
No
II.1.7) Total value of the procurement
Value excluding VAT:
1 776 968.55
GBP
II.2) Description
II.2.3) Place of performance
NUTS code:
UKH15
II.2.4) Description of the procurement
This notice is confirmation of an urgent award under Regulation 14 having been made due to unforeseeable circumstances not attributable to the Relevant Authority.<br/><br/>The services are healthcare services at HMP Norwich, HMP Bure, HMP Wayland and are to ensure uninterrupted access to essential primary care, mental health, and substance misuse services in a high risk custodial environment, while giving commissioners the stability needed to design a robust longer term commissioning plan.<br/><br/>This notice is confirmation of an award having been made due to urgent circumstances, due to unforeseeable circumstances not attributable to the relevant authority.<br/><br/>The contract period is for 12 months -commencing on 1st April 2026 until 31st March 2027 with an option to extend for a further period of up to 12 months <br/><br/>Total contract value is £1,776,968.55
II.2.5) Award criteria
Quality criterion: To address immediate risks to safety and quality of care
/ Weighting: 100
Price
/ Weighting:
0
II.2.11) Information about options
Options:
Yes
Description of options:
The contract period is for 12 months -commencing on 1st April 2026 until 31st March 2027 with an option to extend for a further period of up to 12 months to ensure the continuity of essential services while NHS England concludes a live competitive process in accordance with the Provider selection Regime (PSR).
II.2.13) Information about European Union funds
The procurement is related to a project and/or programme financed by European Union funds:
No
Section IV: Procedure
IV.1) Description
IV.1.1) Type of procedure
Award of a contract without prior publication of a call for competition
Justification for selected award procedure:
The procurement falls outside the scope of application of the Directive
Explanation
This contract has been awarded under Regulation 14 urgent circumstances provision of the Provider selection Regime (PSR). This contract has been awarded under the Health Care Services (Provider Selection Regime) Regulations2023. For the avoidance of doubt, the provisions of the Procurement Act Regulations 2023 do not apply to this award. <br/><br/>Justification for Urgent Award: <br/>NHS England has a statutory duty to commission healthcare services in places of detention; failure to award this contract would be a breach of this duty and result in harm to this vulnerable patient group as there would be no alternative accessible healthcare services. The rationale for selecting the proposed provider is that as the incumbent provider they would be able to continue the service delivery with no interruptions. No other provider could safely mobilise without increasing risk to patients. Alternative providers would not be able to mobilise safely in less than 2 months given the complexity and likely staffing issues that would be caused by a change in provider. All staff need to have security clearance which takes 6-8 weeks meaning there is insufficient time for a new provider to mobilise a workforce to deliver services from 1st April 2026.<br/><br/>Justification for Contract Length: <br/>The contract period is for 12 months -commencing on 1st April 2026 until 31st March 2027 with an option to extend for a further period of up to 12 months to ensure the continuity of essential services while NHS England concludes a live competitive process in accordance with the Provider selection Regime (PSR). A 12 month duration is required to ensure sufficient time and ability to:• conclude an ongoing/live competitive process• allow to safely mobilise future service arrangements, minimising transition risks and protecting patient safety. <br/><br/>Given the scale and pace of ongoing transformation across NHS organisations, any transition to new contractual arrangements carries an inherent risk of disrupting service continuity. Such disruption may compromise commissioners’ ability to effectively manage change and increases the likelihood of critical processes being overlooked, which could ultimately place patients at risk. <br/><br/>This decision was approved by Public Health Oversight Group on 9thFebruary, 2026<br/>There are no conflicts or potential conflicts of interest.
IV.1.8) Information about Government Procurement Agreement (GPA)
The procurement is covered by the Government Procurement Agreement:
No
Section V: Award of contract
A contract/lot is awarded:
Yes
V.2 Award of contract
V.2.1) Date of conclusion of the contract
25/03/2026
V.2.2) Information about tenders
Number of tenders received: 1
Number of tenders received from SMEs: 0
Number of tenders received from tenderers from EU Member States: 0
Number of tenders received from tenderers from non-EU Member States: 0
Number of tenders received by electronic means: 0
The contract has been awarded to a group of economic operators:
No
V.2.3) Name and address of the contractor
Norfolk and Suffolk NHS Foundation Trust
Norwich
UK
NUTS: UKH15
The contractor is an SME:
No
V.2.4) Information on value of the contract/lot (excluding VAT)
Initial estimated total value of the contract/lot:
Total value of the contract/lot:
: 1 776 968.55
GBP
V.2.5) Information about subcontracting
Section VI: Complementary information
VI.3) Additional information
This contract has been awarded under Regulation 14 urgent circumstances provision of the Provider selection Regime (PSR). This contract has been awarded under the Health Care Services (Provider Selection Regime) Regulations2023. For the avoidance of doubt, the provisions of the Procurement Act Regulations 2023 do not apply to this award.<br/><br/>Justification for Urgent Award:<br/>NHS England has a statutory duty to commission healthcare services in places of detention; failure to award this contract would be a breach of this duty and result in harm to this vulnerable patient group as there would be no alternative accessible healthcare services. The rationale for selecting the proposed provider is that as the incumbent provider they would be able to continue the service delivery with no interruptions. No other provider could safely mobilise without increasing risk to patients. Alternative providers would not be able to mobilise safely in less than 2 months given the complexity and likely staffing issues that would be caused by a change in provider. All staff need to have security clearance which takes 6-8 weeks meaning there is insufficient time for a new provider to mobilise a workforce to deliver services from 1st April 2026.<br/><br/>Justification for Contract Length:<br/>The contract period is for 12 months -commencing on 1st April 2026 until 31st March 2027 with an option to extend for a further period of up to 12 months to ensure the continuity of essential services while NHS England concludes a live competitive process in accordance with the Provider selection Regime (PSR). A 12 month duration is required to ensure sufficient time and ability to:• conclude an ongoing/live competitive process• allow to safely mobilise future service arrangements, minimising transition risks and protecting patient safety.<br/><br/>Given the scale and pace of ongoing transformation across NHS organisations, any transition to new contractual arrangements carries an inherent risk of disrupting service continuity. Such disruption may compromise commissioners’ ability to effectively manage change and increases the likelihood of critical processes being overlooked, which could ultimately place patients at risk.<br/><br/>This decision was approved by Public Health Oversight Group on 9thFebruary, 2026<br/>There are no conflicts or potential conflicts of interest.
VI.4) Procedures for review
VI.4.1) Review body
The High Court
The Strand
London
WC2A 2LL
UK
VI.4.2) Body responsible for mediation procedures
NHS Arden and Greater East Midlands Commissioning Support Unit
Cardinal Square, 10 Nottingham Road
Derby
DE1 3QT
UK
Internet address(es)
URL: https://www.ardengemcsu.nhs.uk/
VI.4.4) Service from which information about the review procedure may be obtained
NHS Arden and Greater East Midlands Commissioning Support Unit
Cardinal Square, 10 Nottingham Road
Derby
DE1 3QT
UK
Internet address(es)
URL: https://www.ardengemcsu.nhs.uk/
VI.5) Date of dispatch of this notice
30/03/2026