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Contract Award Notice

NHSE(East of England)Healthcare Services Norfolk prisons & L&D Norfolk & Suffolk HMP Norwich, HMP Bure, HMP Wayland Mental Health services

  • First published: 31 March 2026
  • Last modified: 31 March 2026
  • Version: N/A
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To record your interest or obtain additional information or documents please find instructions within the Full Notice Text. (NOTE: Contract Award Notices and Prior Information Notices do not normally require a response)

Contents

Summary

OCID:
Published by:
NHS England
Authority ID:
AA20005
Publication date:
31 March 2026
Deadline date:
-
Notice type:
Contract Award Notice
Has documents:
No
Has SPD:
No
Has Carbon Reduction Plan:
N/A

Abstract

This notice is confirmation of an urgent award under Regulation 14 having been made due to unforeseeable circumstances not attributable to the Relevant Authority.<br/><br/>The services are healthcare services at HMP Norwich, HMP Bure, HMP Wayland and are to ensure uninterrupted access to essential primary care, mental health, and substance misuse services in a high risk custodial environment, while giving commissioners the stability needed to design a robust longer term commissioning plan.

Full notice text

Contract award notice

Results of the procurement procedure

Section I: Contracting entity

I.1) Name and addresses

NHS England

Wellington House, 133-135 Waterloo Rd

London

SE1 8UG

UK

Contact person: Josselin Canevet

E-mail: josselin.canevet@nhs.net

NUTS: UKI

Internet address(es)

Main address: https://www.england.nhs.uk/

Address of the buyer profile: https://www.england.nhs.uk/

I.4) Type of the contracting authority

Body governed by public law

I.5) Main activity

Health

Section II: Object

II.1) Scope of the procurement

II.1.1) Title

NHSE(East of England)Healthcare Services Norfolk prisons & L&D Norfolk & Suffolk HMP Norwich, HMP Bure, HMP Wayland Mental Health services

II.1.2) Main CPV code

85100000

 

II.1.3) Type of contract

Services

II.1.4) Short description

This notice is confirmation of an urgent award under Regulation 14 having been made due to unforeseeable circumstances not attributable to the Relevant Authority.<br/><br/>The services are healthcare services at HMP Norwich, HMP Bure, HMP Wayland and are to ensure uninterrupted access to essential primary care, mental health, and substance misuse services in a high risk custodial environment, while giving commissioners the stability needed to design a robust longer term commissioning plan.

II.1.6) Information about lots

This contract is divided into lots: No

II.1.7) Total value of the procurement

Value excluding VAT: 1 776 968.55  GBP

II.2) Description

II.2.3) Place of performance

NUTS code:

UKH15

II.2.4) Description of the procurement

This notice is confirmation of an urgent award under Regulation 14 having been made due to unforeseeable circumstances not attributable to the Relevant Authority.<br/><br/>The services are healthcare services at HMP Norwich, HMP Bure, HMP Wayland and are to ensure uninterrupted access to essential primary care, mental health, and substance misuse services in a high risk custodial environment, while giving commissioners the stability needed to design a robust longer term commissioning plan.<br/><br/>This notice is confirmation of an award having been made due to urgent circumstances, due to unforeseeable circumstances not attributable to the relevant authority.<br/><br/>The contract period is for 12 months -commencing on 1st April 2026 until 31st March 2027 with an option to extend for a further period of up to 12 months <br/><br/>Total contract value is £1,776,968.55

II.2.5) Award criteria

Quality criterion: To address immediate risks to safety and quality of care / Weighting: 100

Price / Weighting:  0

II.2.11) Information about options

Options: Yes

Description of options:

The contract period is for 12 months -commencing on 1st April 2026 until 31st March 2027 with an option to extend for a further period of up to 12 months to ensure the continuity of essential services while NHS England concludes a live competitive process in accordance with the Provider selection Regime (PSR).

II.2.13) Information about European Union funds

The procurement is related to a project and/or programme financed by European Union funds: No

Section IV: Procedure

IV.1) Description

IV.1.1) Type of procedure

Award of a contract without prior publication of a call for competition

Justification for selected award procedure:

The procurement falls outside the scope of application of the Directive

Explanation

This contract has been awarded under Regulation 14 urgent circumstances provision of the Provider selection Regime (PSR). This contract has been awarded under the Health Care Services (Provider Selection Regime) Regulations2023. For the avoidance of doubt, the provisions of the Procurement Act Regulations 2023 do not apply to this award. <br/><br/>Justification for Urgent Award: <br/>NHS England has a statutory duty to commission healthcare services in places of detention; failure to award this contract would be a breach of this duty and result in harm to this vulnerable patient group as there would be no alternative accessible healthcare services. The rationale for selecting the proposed provider is that as the incumbent provider they would be able to continue the service delivery with no interruptions. No other provider could safely mobilise without increasing risk to patients. Alternative providers would not be able to mobilise safely in less than 2 months given the complexity and likely staffing issues that would be caused by a change in provider. All staff need to have security clearance which takes 6-8 weeks meaning there is insufficient time for a new provider to mobilise a workforce to deliver services from 1st April 2026.<br/><br/>Justification for Contract Length: <br/>The contract period is for 12 months -commencing on 1st April 2026 until 31st March 2027 with an option to extend for a further period of up to 12 months to ensure the continuity of essential services while NHS England concludes a live competitive process in accordance with the Provider selection Regime (PSR). A 12 month duration is required to ensure sufficient time and ability to:• conclude an ongoing/live competitive process• allow to safely mobilise future service arrangements, minimising transition risks and protecting patient safety. <br/><br/>Given the scale and pace of ongoing transformation across NHS organisations, any transition to new contractual arrangements carries an inherent risk of disrupting service continuity. Such disruption may compromise commissioners’ ability to effectively manage change and increases the likelihood of critical processes being overlooked, which could ultimately place patients at risk. <br/><br/>This decision was approved by Public Health Oversight Group on 9thFebruary, 2026<br/>There are no conflicts or potential conflicts of interest.

IV.1.8) Information about Government Procurement Agreement (GPA)

The procurement is covered by the Government Procurement Agreement: No

Section V: Award of contract

A contract/lot is awarded: Yes

V.2 Award of contract

V.2.1) Date of conclusion of the contract

25/03/2026

V.2.2) Information about tenders

Number of tenders received: 1

Number of tenders received from SMEs: 0

Number of tenders received from tenderers from EU Member States: 0

Number of tenders received from tenderers from non-EU Member States: 0

Number of tenders received by electronic means: 0

The contract has been awarded to a group of economic operators: No

V.2.3) Name and address of the contractor

Norfolk and Suffolk NHS Foundation Trust

Norwich

UK

NUTS: UKH15

The contractor is an SME: No

V.2.4) Information on value of the contract/lot (excluding VAT)

Initial estimated total value of the contract/lot:

Total value of the contract/lot: : 1 776 968.55  GBP

V.2.5) Information about subcontracting

Section VI: Complementary information

VI.3) Additional information

This contract has been awarded under Regulation 14 urgent circumstances provision of the Provider selection Regime (PSR). This contract has been awarded under the Health Care Services (Provider Selection Regime) Regulations2023. For the avoidance of doubt, the provisions of the Procurement Act Regulations 2023 do not apply to this award.<br/><br/>Justification for Urgent Award:<br/>NHS England has a statutory duty to commission healthcare services in places of detention; failure to award this contract would be a breach of this duty and result in harm to this vulnerable patient group as there would be no alternative accessible healthcare services. The rationale for selecting the proposed provider is that as the incumbent provider they would be able to continue the service delivery with no interruptions. No other provider could safely mobilise without increasing risk to patients. Alternative providers would not be able to mobilise safely in less than 2 months given the complexity and likely staffing issues that would be caused by a change in provider. All staff need to have security clearance which takes 6-8 weeks meaning there is insufficient time for a new provider to mobilise a workforce to deliver services from 1st April 2026.<br/><br/>Justification for Contract Length:<br/>The contract period is for 12 months -commencing on 1st April 2026 until 31st March 2027 with an option to extend for a further period of up to 12 months to ensure the continuity of essential services while NHS England concludes a live competitive process in accordance with the Provider selection Regime (PSR). A 12 month duration is required to ensure sufficient time and ability to:• conclude an ongoing/live competitive process• allow to safely mobilise future service arrangements, minimising transition risks and protecting patient safety.<br/><br/>Given the scale and pace of ongoing transformation across NHS organisations, any transition to new contractual arrangements carries an inherent risk of disrupting service continuity. Such disruption may compromise commissioners’ ability to effectively manage change and increases the likelihood of critical processes being overlooked, which could ultimately place patients at risk.<br/><br/>This decision was approved by Public Health Oversight Group on 9thFebruary, 2026<br/>There are no conflicts or potential conflicts of interest.

VI.4) Procedures for review

VI.4.1) Review body

The High Court

The Strand

London

WC2A 2LL

UK

VI.4.2) Body responsible for mediation procedures

NHS Arden and Greater East Midlands Commissioning Support Unit

Cardinal Square, 10 Nottingham Road

Derby

DE1 3QT

UK

Internet address(es)

URL: https://www.ardengemcsu.nhs.uk/

VI.4.4) Service from which information about the review procedure may be obtained

NHS Arden and Greater East Midlands Commissioning Support Unit

Cardinal Square, 10 Nottingham Road

Derby

DE1 3QT

UK

Internet address(es)

URL: https://www.ardengemcsu.nhs.uk/

VI.5) Date of dispatch of this notice

30/03/2026

Coding

Commodity categories

ID Title Parent category
85100000 Health services Health and social work services

Delivery locations

ID Description
100 UK - All

Alert region restrictions

The buyer has restricted the alert for this notice to suppliers based in the following regions.

ID Description
There are no alert restrictions for this notice.

About the buyer

Main contact:
josselin.canevet@nhs.net
Admin contact:
N/a
Technical contact:
N/a
Other contact:
N/a

Further information

Date Details
No further information has been uploaded.

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