Contract award notice
Results of the procurement procedure
Section I: Contracting
entity
I.1) Name and addresses
NHS England
Wellington House, 133-135 Waterloo Rd
London
SE1 8UG
UK
Contact person: Sarah Groves
E-mail: sarah.groves4@nhs.net
NUTS: UKI
Internet address(es)
Main address: https://www.england.nhs.uk/
Address of the buyer profile: https://www.england.nhs.uk/
I.4) Type of the contracting authority
Body governed by public law
I.5) Main activity
Health
Section II: Object
II.1) Scope of the procurement
II.1.1) Title
Togetherall Digital Talking Therapies service - Live Therapy and Support Network Service
II.1.2) Main CPV code
85140000
II.1.3) Type of contract
Services
II.1.4) Short description
Mental health service, in the form of a peer support network live therapy service, to service personnel, veterans and families of veterans and service personnel.
II.1.6) Information about lots
This contract is divided into lots:
No
II.1.7) Total value of the procurement
Value excluding VAT:
662 514.00
GBP
II.2) Description
II.2.3) Place of performance
NUTS code:
UKE
II.2.4) Description of the procurement
A mental health service, in the form of peer support network live therapy service, to service personnel, veterans and families of veterans and service personnel.<br/>NHS England commissioners are intending to award a contract to an existing provider following a Direct Award process C. The lifetime value of the contract is £662,514. The services are required to be provided from 01/04./26 to 31/03/27.
II.2.5) Award criteria
Quality criterion: The existing provider is satisfying the original contract and will likely satisfy the proposed contract to a sufficient standard
/ Weighting: 100
Cost criterion: Value
/ Weighting: 0
II.2.11) Information about options
Options:
No
II.2.13) Information about European Union funds
The procurement is related to a project and/or programme financed by European Union funds:
No
Section IV: Procedure
IV.1) Description
IV.1.1) Type of procedure
Award of a contract without prior publication of a call for competition
Justification for selected award procedure:
New works/services, constituting a repetition of existing works/services and ordered in accordance with the strict conditions stated in the Directive
Explanation
This is a Provider Selection Regime (PSR) intention to award notice. The awarding of this contract is subject to the Health Care Services (Provider Selection Regime) Regulations 2023. For the avoidance of doubt, the provisions of the Procurement Act 2023 do not apply to this award. The publication of this notice marks the start of the standstill period. Representations by providers must be made to the relevant authority by XXXXX. This contract has not yet formally been awarded; this notice serves as an intention to award under the PSR.
IV.1.8) Information about Government Procurement Agreement (GPA)
The procurement is covered by the Government Procurement Agreement:
No
Section V: Award of contract
A contract/lot is awarded:
Yes
V.2 Award of contract
V.2.1) Date of conclusion of the contract
02/02/2026
V.2.2) Information about tenders
Number of tenders received: 1
The contract has been awarded to a group of economic operators:
No
V.2.3) Name and address of the contractor
Togetherall
06227377
71-73 Carter Lane, London
London
EC4V 5EQ
UK
Telephone: +49 7701382566
NUTS: UKI4
The contractor is an SME:
No
V.2.4) Information on value of the contract/lot (excluding VAT)
Initial estimated total value of the contract/lot:
Total value of the contract/lot:
: 662 514.00
GBP
V.2.5) Information about subcontracting
Section VI: Complementary information
VI.3) Additional information
This is a Provider Selection Regime (PSR) intention to award notice. The awarding of this contract is subject to the Health Care Services (Provider Selection Regime) Regulations 2023. For the avoidance of doubt, the provisions of the Procurement Act 2023 do not apply to this award. The publication of this notice marks the start of the standstill period. Representations by providers must be made to decision makers by 13 April 2026. This contract has not yet formally been awarded; this notice serves as an intention to award under the PSR.<br/>Written representations should be sent to sarah.groves4@nhs.net<br/>The decision to award this contract was made by NHS England Commercial Executive Group. There were no Conflicts of Interest.<br/>The key criteria that NHS England commissioners used in the decision making process and the importance to delivery of the service was;<br/>Quality and innovation - Services are of a high quality and innovation is needed to maintain services at the highest level. There has been innovation within the current service and will continue into the new contract.<br/>Value - The provider demonstrated value for money. The contract value was benchmarked against similar contracts and the new contract is considered value for money.<br/>Integration, collaboration, and service sustainability - The provider integrates and collaborates with partners. The provider works collaboratively with other services / agencies. The current and future service model is considered sustainable.<br/>Improving access, reducing health inequalities, and facilitating choice - This was considered of high importance due to the patient population. The provider has different methods for improving access and uses prevention and other methods to address inequalities. This is expected to be maintained in the new contract.<br/>Social Value - The provider has demonstrated an understanding of Social Value requirements and commissioners were satisfied this will continue in the new contract.
VI.4) Procedures for review
VI.4.1) Review body
Independent Choice and Procurement Panel.
Wellington House
London
SE1 8UG
UK
Internet address(es)
URL: https://www.england.nhs.uk
VI.5) Date of dispatch of this notice
30/03/2026