CONTRACT NOTICE – OFFICIAL JOURNAL
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Section I: Contracting Authority
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I.1)
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Name, Address and Contact Point(s)
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South Lakeland District Council |
South Lakeland House, Lowther Street |
Kendal |
LA9 4DH |
UK |
Mrs Karen Crump |
+44 1539793145 |
karen.crump@southlakeland.gov.uk |
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http://www.southlakeland.gov.uk/
https://www.the-chest.org.uk
https://www.the-chest.org.uk
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I.2)
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Type of contracting Authority and Main Activity or Activities
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Yes South Lakeland District Council
Eden District Council
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Section II: Object of the Contract
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II.1)
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Description
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II.1.1)
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Title attributed to the contract by the contracting authorityProvision of Digital Services and a new Development Control, Building Control and Land Charges System. |
II.1.2(a))
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Type of works contract
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II.1.2(b))
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Type of supplies contract
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II.1.2(c))
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Type of service contract7 |
II.1.2)
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Main site or location of works, place of delivery or performance
UKD1 |
II.1.3)
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This notice involves
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II.1.4)
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Information on framework agreement (if applicable)
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Number of participants to the framework agreement envisaged
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Duration of the framework agreement
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Justification for a framework agreement the duration of which exceeds four years
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Estimated total value of purchases for the entire duration of the framework agreement
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Frequency and value of the contracts to be awarded |
II.1.5)
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Short description of the contract or purchase(s)
This is a joint procurement exercise between South Lakeland Council and Eden District Council for software and services that will enable both Councils to deliver the requirements of their customer contract strategy. Both council are seeking to procure a comprehensive solution to integrate a range of back office systems with its website and Customer Relationship Management (CRM) system. The scope of work will include replacing the Development Control, Building Control and Land Charges systems; replacing the Web Content Management System and delivering a web site that is fully integrated with the CRM/citizen portal solution where transactions are recorded; replacing the CRM system with a solution that is integrated into the transactional web site and citizen portal solution, recording and displaying all customer transactions, integrating with the Environmental Health System with an ability to send data so that the work can be progressed by service teams involved in mobile working; integrating with the Revenues and Benefits System to enable online citizens to access council tax bills and other council forms; integrating with the document management system; integrating with payment systems at the 2 Councils; and the solution will be agile and flexible to enable the rapid migration of services and processes into the new solution as reviews of other service areas are undertaken. The solution will facilitate the Councils to become more efficient by having digitally enabled services available online which makes it easier for customers to do business with the Councils. Bidders should note that although the 2 Councils have both confirmed outline approval for the project, any award of the contracts following this procurement exercise are subject to final approval by each of the Councils, which may not be possible if the indicative contract value is exceeded.
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II.1.6)
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Common Procurement Vocabulary (CPV)
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48000000 |
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II.1.7)
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Contract covered by the Government Procurement Agreement (GPA) |
II.1.8)
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Division into lots No |
II.1.9)
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Will variants be accepted
No |
II.2)
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Quantity or Scope of the Contract
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II.2.1)
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Total quantity or scopeThis is a joint procurement exercise between South Lakeland Council and Eden District Council for software and services that will enable both Councils to deliver the requirements of their customer contract strategy. Both council are seeking to procure a comprehensive solution to integrate a range of back office systems with its website and Customer Relationship Management (CRM) system. The scope of work will include replacing the Development Control, Building Control and Land Charges systems; replacing the Web Content Management System and delivering a web site that is fully integrated with the CRM/citizen portal solution where transactions are recorded; replacing the CRM system with a solution that is integrated into the transactional web site and citizen portal solution, recording and displaying all customer transactions, integrating with the Environmental Health System with an ability to send data so that the work can be progressed by service teams involved in mobile working; integrating with the Revenues and Benefits System to enable online citizens to access council tax bills and other council forms; integrating with the document management system; integrating with payment systems at the 2 Councils; and the solution will be agile and flexible to enable the rapid migration of services and processes into the new solution as reviews of other service areas are undertaken. The solution will facilitate the Councils to become more efficient by having digitally enabled services available online which makes it easier for customers to do business with the Councils. Bidders should note that although the 2 Councils have both confirmed outline approval for the project, any award of the contracts following this procurement exercise are subject to final approval by each of the Councils, which may not be possible if the indicative contract value is exceeded. |
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1 700 000 GBP |
II.2.2)
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Options |
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Provisional timetable for recourse to these options
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Number of possible renewals
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In the case of renewable supplies or service contracts, estimated time frame for subsequent contracts
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II.3)
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Duration of the contract or limit for completion84 |
Section III: Legal, Economic, Financial and Technical Information
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III.1)
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Conditions Relating to the Contract
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III.1.1)
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Deposits and guarantees required
Details to be confirmed during the competitive dialogue stage.
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III.1.2)
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Main Terms of financing and payment and/or reference to the relevant provisions
Details to be confirmed during the competitive dialogue stage.
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III.1.3)
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Legal form to be taken by the grouping of suppliers, contractors or service providers to whom the contract is to be awarded
Details to be confirmed during the competitive dialogue stage.
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III.1.4)
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Other particular conditions to which the performance of the contract is subject
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III.2)
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Conditions for Participation
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III.2.1)
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Personal situation of economic operators, including requirements relating to enrolment on professional or trade registers
As detailed in the Pre-Qualification Questionnaire.
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III.2.2)
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Economic and financial capacity
As detailed in the Pre-Qualification Questionnaire.
As detailed in the Pre-Qualification Questionnaire.
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III.2.3)
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Technical capacity
As detailed in the Pre-Qualification Questionnaire.
As detailed in the Pre-Qualification Questionnaire.
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III.2.4)
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Reserved contracts
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III.3)
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Conditions Specific to Service Contracts
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III.3.1)
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Is provision of the service reserved to a specific profession? No |
III.3.2)
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Will legal entities be required to state the names and professional qualifications of the personnel responsible for the execution of the service? No |
Section IV: Procedure
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IV.1)
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Type of Procedure
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Justification for the choice of accelerated procedure
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IV.1.1)
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Have candidates already been selected? No |
IV.1.2)
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Limitations on the number of operators who will be invited to tender or to participate35 |
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Objective criteria for choosing the limited number of candidates
As detailed in the Pre-Qualification Questionnaire: Economic and Financial Standing (30 %) Equality and Diversity (10 %) Technical and Professional Ability (60 %).
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IV.1.3)
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Reduction of the number of operators during the negotiation or dialogue
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IV.2)
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Award Criteria
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No
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Yes
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No
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IV.2.2)
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An electronic auction will be used No
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IV.3 Administrative Information
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IV.3.1)
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Reference number attributed to the notice by the contracting authority
0220
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IV.3.2)
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Previous publication(s) concerning the same contract
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Other previous publications
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IV.3.3)
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Conditions for obtaining specifications and additional documents 30-06-2015
19:00
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IV.3.4)
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Time-limit for receipt of tenders or requests to participate 30-06-2015
19:00 |
IV.3.5)
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Date of dispatch of invitations to tender or to participate to selected candidates 21-7-2015
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IV.3.6)
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Language or languages in which tenders or requests to participate can be drawn up
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IV.3.7)
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Minimum time frame during which the tenderer must maintain the tender
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IV.3.8)
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Conditions for opening tenders
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Tender bids will be opened electronically via ‘The Chest’ e-tendering portal by the Assistant Director Policy and Performance or his deputy.
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1-12-2015
19:00
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Section VI: Other Information
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VI.1)
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Indicate whether this procurement is a recurrent one and the Estimated timing for further notices to be published
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VI.2)
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Does the contract relate to a Project/Programme financed by Community Funds? No
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VI.3)
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Additional Information
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VI.4)
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Procedures for appeal
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VI.4.1)
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Body responsible for appeal procedures
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Body responsible for mediation procedures
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VI.4.2)
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Lodging of appeals
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VI.4.3)
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Service from which information about the lodging of appeals may be obtained
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VI.5)
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Dispatch date of this Notice 27-05-2015 |
ANNEX A
Additional Addresses and Contact Points
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I)
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Address and contact points from which further information can be obtained
South Lakeland District Council |
South Lakeland House, Lowther Street |
Kendal |
LA9 4DH |
UK |
Mrs Karen Crump |
+44 1539793145 |
karen.crump@southlakeland.gov.uk |
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II)
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Address and contact points from which specifications and additional documentation may be obtained
South Lakeland District Council |
South Lakeland House, Lowther Street |
Kendal |
LA9 4DH |
UK |
Mrs Karen Crump |
+44 1539793145 |
karen.crump@southlakeland.gov.uk |
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III)
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Address and contact points to which Tenders/Requests to Participate must be sent
South Lakeland District Council |
South Lakeland House, Lowther Street |
Kendal |
LA9 4DH |
UK |
Mrs Karen Crump |
+44 1539793145 |
karen.crump@southlakeland.gov.uk |
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