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Contract Notice

Provision of Digital Services and a new Development Control, Building Control and Land Charges Syste

  • First published: 30 May 2015
  • Last modified: 30 May 2015
  • Version: N/A
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To record your interest or obtain additional information or documents please find instructions within the Full Notice Text. (NOTE: Contract Award Notices and Prior Information Notices do not normally require a response)

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Contents

Summary

OCID:
Published by:
South Lakeland District Council
Authority ID:
AA23606
Publication date:
30 May 2015
Deadline date:
30 June 2015
Notice type:
Contract Notice
Has documents:
No
Has SPD:
No
Has Carbon Reduction Plan:
N/A

Abstract

This is a joint procurement exercise between South Lakeland Council and Eden District Council for software and services that will enable both Councils to deliver the requirements of their customer contract strategy. Both council are seeking to procure a comprehensive solution to integrate a range of back office systems with its website and Customer Relationship Management (CRM) system. The scope of work will include replacing the Development Control, Building Control and Land Charges systems; replacing the Web Content Management System and delivering a web site that is fully integrated with the CRM/citizen portal solution where transactions are recorded; replacing the CRM system with a solution that is integrated into the transactional web site and citizen portal solution, recording and displaying all customer transactions, integrating with the Environmental Health System with an ability to send data so that the work can be progressed by service teams involved in mobile working; integrating with the Revenues and Benefits System to enable online citizens to access council tax bills and other council forms; integrating with the document management system; integrating with payment systems at the 2 Councils; and the solution will be agile and flexible to enable the rapid migration of services and processes into the new solution as reviews of other service areas are undertaken. The solution will facilitate the Councils to become more efficient by having digitally enabled services available online which makes it easier for customers to do business with the Councils. Bidders should note that although the 2 Councils have both confirmed outline approval for the project, any award of the contracts following this procurement exercise are subject to final approval by each of the Councils, which may not be possible if the indicative contract value is exceeded.

Full notice text

CONTRACT NOTICE – OFFICIAL JOURNAL

Section I: Contracting Authority

I.1)

Name, Address and Contact Point(s)


South Lakeland District Council

South Lakeland House, Lowther Street

Kendal

LA9 4DH

UK

Mrs Karen Crump

+44 1539793145

karen.crump@southlakeland.gov.uk


http://www.southlakeland.gov.uk/



https://www.the-chest.org.uk

https://www.the-chest.org.uk
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I.2)

Type of contracting Authority and Main Activity or Activities

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Yes

South Lakeland District Council

Eden District Council

Section II: Object of the Contract

II.1)

Description

II.1.1)

Title attributed to the contract by the contracting authority

Provision of Digital Services and a new Development Control, Building Control and Land Charges System.

II.1.2(a))

Type of works contract

II.1.2(b))

Type of supplies contract

II.1.2(c))

Type of service contract

7

II.1.2)

Main site or location of works, place of delivery or performance



UKD1

II.1.3)

This notice involves

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II.1.4)

Information on framework agreement (if applicable)

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Number of participants to the framework agreement envisaged

Duration of the framework agreement

Justification for a framework agreement the duration of which exceeds four years

Estimated total value of purchases for the entire duration of the framework agreement

Frequency and value of the contracts to be awarded

II.1.5)

Short description of the contract or purchase(s)

This is a joint procurement exercise between South Lakeland Council and Eden District Council for software and services that will enable both Councils to deliver the requirements of their customer contract strategy. Both council are seeking to procure a comprehensive solution to integrate a range of back office systems with its website and Customer Relationship Management (CRM) system. The scope of work will include replacing the Development Control, Building Control and Land Charges systems; replacing the Web Content Management System and delivering a web site that is fully integrated with the CRM/citizen portal solution where transactions are recorded; replacing the CRM system with a solution that is integrated into the transactional web site and citizen portal solution, recording and displaying all customer transactions, integrating with the Environmental Health System with an ability to send data so that the work can be progressed by service teams involved in mobile working; integrating with the Revenues and Benefits System to enable online citizens to access council tax bills and other council forms; integrating with the document management system; integrating with payment systems at the 2 Councils; and the solution will be agile and flexible to enable the rapid migration of services and processes into the new solution as reviews of other service areas are undertaken. The solution will facilitate the Councils to become more efficient by having digitally enabled services available online which makes it easier for customers to do business with the Councils. Bidders should note that although the 2 Councils have both confirmed outline approval for the project, any award of the contracts following this procurement exercise are subject to final approval by each of the Councils, which may not be possible if the indicative contract value is exceeded.

II.1.6)

Common Procurement Vocabulary (CPV)

48000000
72000000

II.1.7)

Contract covered by the Government Procurement Agreement (GPA)

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II.1.8)

Division into lots

No

II.1.9)

Will variants be accepted

No

II.2)

Quantity or Scope of the Contract

II.2.1)

Total quantity or scope

This is a joint procurement exercise between South Lakeland Council and Eden District Council for software and services that will enable both Councils to deliver the requirements of their customer contract strategy. Both council are seeking to procure a comprehensive solution to integrate a range of back office systems with its website and Customer Relationship Management (CRM) system. The scope of work will include replacing the Development Control, Building Control and Land Charges systems; replacing the Web Content Management System and delivering a web site that is fully integrated with the CRM/citizen portal solution where transactions are recorded; replacing the CRM system with a solution that is integrated into the transactional web site and citizen portal solution, recording and displaying all customer transactions, integrating with the Environmental Health System with an ability to send data so that the work can be progressed by service teams involved in mobile working; integrating with the Revenues and Benefits System to enable online citizens to access council tax bills and other council forms; integrating with the document management system; integrating with payment systems at the 2 Councils; and the solution will be agile and flexible to enable the rapid migration of services and processes into the new solution as reviews of other service areas are undertaken. The solution will facilitate the Councils to become more efficient by having digitally enabled services available online which makes it easier for customers to do business with the Councils. Bidders should note that although the 2 Councils have both confirmed outline approval for the project, any award of the contracts following this procurement exercise are subject to final approval by each of the Councils, which may not be possible if the indicative contract value is exceeded.

1 700 000
GBP

II.2.2)

Options

Provisional timetable for recourse to these options

Number of possible renewals

In the case of renewable supplies or service contracts, estimated time frame for subsequent contracts

II.3)

Duration of the contract or limit for completion

84

Section III: Legal, Economic, Financial and Technical Information

III.1)

Conditions Relating to the Contract

III.1.1)

Deposits and guarantees required

Details to be confirmed during the competitive dialogue stage.

III.1.2)

Main Terms of financing and payment and/or reference to the relevant provisions

Details to be confirmed during the competitive dialogue stage.

III.1.3)

Legal form to be taken by the grouping of suppliers, contractors or service providers to whom the contract is to be awarded

Details to be confirmed during the competitive dialogue stage.

III.1.4)

Other particular conditions to which the performance of the contract is subject

III.2)

Conditions for Participation

III.2.1)

Personal situation of economic operators, including requirements relating to enrolment on professional or trade registers


As detailed in the Pre-Qualification Questionnaire.

III.2.2)

Economic and financial capacity


As detailed in the Pre-Qualification Questionnaire.



As detailed in the Pre-Qualification Questionnaire.


III.2.3)

Technical capacity


As detailed in the Pre-Qualification Questionnaire.



As detailed in the Pre-Qualification Questionnaire.


III.2.4)

Reserved contracts

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III.3)

Conditions Specific to Service Contracts

III.3.1)

Is provision of the service reserved to a specific profession?

No

III.3.2)

Will legal entities be required to state the names and professional qualifications of the personnel responsible for the execution of the service?

No

Section IV: Procedure

IV.1)

Type of Procedure


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Justification for the choice of accelerated procedure

IV.1.1)

Have candidates already been selected?

No

IV.1.2)

Limitations on the number of operators who will be invited to tender or to participate

35

Objective criteria for choosing the limited number of candidates

As detailed in the Pre-Qualification Questionnaire: Economic and Financial Standing (30 %) Equality and Diversity (10 %) Technical and Professional Ability (60 %).

IV.1.3)

Reduction of the number of operators during the negotiation or dialogue

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IV.2)

Award Criteria

No


Yes

No

IV.2.2)

An electronic auction will be used

No

IV.3 Administrative Information

IV.3.1)

Reference number attributed to the notice by the contracting authority

0220

IV.3.2)

Previous publication(s) concerning the same contract

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Other previous publications

IV.3.3)

Conditions for obtaining specifications and additional documents

 30-06-2015  19:00

 


IV.3.4)

Time-limit for receipt of tenders or requests to participate

 30-06-2015  19:00

IV.3.5)

Date of dispatch of invitations to tender or to participate to selected candidates

 21-7-2015

IV.3.6)

Language or languages in which tenders or requests to participate can be drawn up

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IV.3.7)

Minimum time frame during which the tenderer must maintain the tender 

IV.3.8)

Conditions for opening tenders



Tender bids will be opened electronically via ‘The Chest’ e-tendering portal by the Assistant Director Policy and Performance or his deputy.

 1-12-2015  19:00

Section VI: Other Information

VI.1)

Indicate whether this procurement is a recurrent one and the Estimated timing for further notices to be published


VI.2)

Does the contract relate to a Project/Programme financed by Community Funds?

No



VI.3)

Additional Information

VI.4)

Procedures for appeal

VI.4.1)

Body responsible for appeal procedures










Body responsible for mediation procedures










VI.4.2)

Lodging of appeals

VI.4.3)

Service from which information about the lodging of appeals may be obtained










VI.5)

Dispatch date of this Notice

 27-05-2015

ANNEX A

Additional Addresses and Contact Points

I)

Address and contact points from which further information can be obtained



South Lakeland District Council

South Lakeland House, Lowther Street

Kendal

LA9 4DH

UK

Mrs Karen Crump

+44 1539793145

karen.crump@southlakeland.gov.uk

II)

Address and contact points from which specifications and additional documentation may be obtained



South Lakeland District Council

South Lakeland House, Lowther Street

Kendal

LA9 4DH

UK

Mrs Karen Crump

+44 1539793145

karen.crump@southlakeland.gov.uk

III)

Address and contact points to which Tenders/Requests to Participate must be sent



South Lakeland District Council

South Lakeland House, Lowther Street

Kendal

LA9 4DH

UK

Mrs Karen Crump

+44 1539793145

karen.crump@southlakeland.gov.uk

Coding

Commodity categories

ID Title Parent category
72000000 IT services: consulting, software development, Internet and support Computer and Related Services
48000000 Software package and information systems Computer and Related Services

Delivery locations

ID Description
100 UK - All

Alert region restrictions

The buyer has restricted the alert for this notice to suppliers based in the following regions.

ID Description
There are no alert restrictions for this notice.

About the buyer

Main contact:
karen.crump@southlakeland.gov.uk
Admin contact:
karen.crump@southlakeland.gov.uk
Technical contact:
N/a
Other contact:
karen.crump@southlakeland.gov.uk

Further information

Date Details
No further information has been uploaded.

0800 222 9004

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