CONTRACT NOTICE - UTILITIES

Section I: Contracting Entity

I.1)

Name, Address and Contact Point(s)

I.2)

Main activity or activities of the contracting entity

	Production, transport and distribution of gas and heat
	Electricity
	Exploration and extraction of gas and oil
	Exploration and extraction of coal and other solid fuels
	Water
	Postal services
	Railway services
	Urban railway, tramway, trolleybus or bus services
	Port-related activities
	Airport-related activities

Section II: Object of the Contract

II.1)

Description

II.1.1)

Title attributed to the contract by the contracting entity

TMC Data Processing Service.

II.1.2(a))

Type of works contract

II.1.2(b))

Type of supplies contract

II.1.2(c))

Type of service contract

II.1.2)

Site or location of works, place of delivery or performance

Nationwide.

II.1.3)

This notice involves

A public contract
The setting up of a Dynamic Purchasing System
The establishment of a framework agreement

II.1.4)

Information on framework agreement (if applicable)

Framework agreement with a single operator
Framework agreement with several operators

Number of participants to the framework agreement envisaged

Duration of the framework agreement

Estimated total value of purchases for the entire duration of the framework agreement

Frequency of the contracts to be awarded

II.1.5)

Short description of the contract or purchase(s)

Rail Settlement Plan (RSP) is a company owned by Train Operating Companies franchised to operate train services in Great Britain. It provides a range of largely IT based services to those operators as well as open access operators, third party providers of information and retail services including the capture of rail ticket transaction records for accurate and timely allocation and settlement of revenues.

RSP wishes to procure a replacement data processing service to capture and validate Travel Management Company (TMC) refunds that are not captured electronically at source and to process refunds associated with ATOC's ‘Mystery Shopper’ exercise. The replacement service will provide the system design, development, application management, hosting and support for the refund processing services.

Further detail of RSP's requirements for the Service is available in the PQQ documentation but full requirement details shall be provided in the invitation to tender made available to short-listed respondents.

Travel Agent Refund Service:

Where a ticket sold by a TMC is wholly or partially unused a refund may be claimed on the unused portion of the ticket. Refunds that are not processed at source by the TMC's ticket issuing systems will be made available to a data processing service. The data processing service will be required to validate the refunds submitted for processing using an agreed set of rules with any refunds failing validation not being processed but returned to the sender by secure mail. Validated refunds are processed using information available from each refund's supporting documentation and the actual tickets submitted for refund. The data processing service shall be required to generate output in the agreed format for onward distribution and processing by RSP's data capture and settlement services. The data processing service shall be required to process up to 400 000 TMC Refunds per annum although the volumes are expected to reduce significantly over time as more refunds are processed at source.

Mystery Shopper Refunds:

Tickets purchased under ATOC's Mystery Shopper process are submitted for refund to the data processing service. The data processing service shall be required to process refunds received using information available from each refund's supporting documentation and the actual tickets submitted for refund — no pre-validation is required on the refunds. The data processing service shall be required to generate output in the agreed format for onward distribution and processing by RSP's data capture and settlement services. The data processing service will be required to process up to 2 750 Refunds per annum with the refunds provided for processing during early Autumn.

II.1.6)

Common Procurement Vocabulary (CPV)

II.1.7)

Contract covered by the Government Procurement Agreement (GPA)

II.1.8)

Division into lots

II.1.9)

Will variants be accepted

II.2)

Quantity or Scope of the Contract

II.2.1)

Total quantity or scope

II.2.2)

Options

RSP shall be entitled to extend the term of any contract awarded by up to a further 2 periods each of 2 years in duration.

Provisional timetable for recourse to these options

Number of possible renewals

In the case of renewable contracts, estimated time frame for subsequent calls for competition:

II.3)

Duration of the contract or limit for completion

Section III: Legal, Economic, Financial and Technical Information

III.1)

Conditions relating to the contract

III.1.1)

Deposits and guarantees required

III.1.2)

Main Terms of financing and payment and/or reference to the relevant provisions

III.1.3)

Legal form to be taken by the grouping of suppliers, contractors or service providers to whom the contract is to be awarded

III.1.4)

Other particular conditions to which the performance of the contract is subject

III.2)

Conditions for Participation

III.2.1)

Personal situation of suppliers,contractors or service providers

III.2.2)

Economic and financial capacity

(1) All candidates will be required to provide evidence of relevant professional risk indemnity insurance.

(2) All candidates will be required to provide a statement, covering the 3 previous financial years including the overall turnover of the candidate and the turnover in respect of the activities which are of a similar type to the subject matter of this notice.

(3) All candidates will be required to provide statements of accounts or extracts from those accounts relating to their business.

III.2.3)

Technical capacity

III.2.4)

Reserved contracts

The contract is restricted to sheltered workshops
The execution of the contract is restricted to the framework of sheltered employment programmes

Section IV: Procedure

IV.1)

Type of Procedure

Open		Restricted
Negotiated		Have candidates already been selected?	No

IV.2)

Award Criteria

IV.2.2)

An electronic auction will be used

IV.3) Administrative Information

IV.3.1)

Reference number attributed to the notice by the contracting entity

IV.3.2)

Previous publication concerning the same contract

Periodic indicative notice
Notice on a buyer profile

Other previous publications

IV.3.3)

Conditions for obtaining contract document and additional documents

IV.3.4)

Time-limit for receipt of tenders or requests to participate

IV.3.5)

Language or languages in which tenders or requests to participate can be drawn up

IV.3.6)

Minimum time frame during which the tenderer must maintain its tender 

IV.3.7)

Conditions for opening tenders

Section VI: Complementary Information

VI.1)

Indicate whether this Procurement is a Recurrent one and the estimated timing for further notices to be published

VI.2)

Does the contract relate to a Project/Programme financed by Community Funds?

VI.3)

Additional Information

If you are able to deliver the requirements set out in this notice and wish to be considered by RSP to participate in the procurement process for the Service please contact RSP at the following email address: rsp.procurement@atoc.org You will be sent and be required to complete a Pre-Qualification Questionnaire (PQQ) which must be returned to RSP no later than the closing date of this notice. Only respondents who have submitted a completed PQQ along with their response to this notice will be considered by RSP to take part in the procurement. The PQQ and the documents referred to in this notice will be available on the RSP website referred to in this notice the password for which will be available upon request from RSP via the stated email address.

(MT Ref:174629).

VI.4)

Procedures for appeal

VI.4.1)

Body responsible for appeal procedures

Body responsible for mediation procedures

VI.4.2)

Lodging of appeals

VI.4.3)

Service from which information about the lodging of appeals may be obtained

VI.5)

Dispatch date of this Notice

ANNEX A

Additional Addresses and Contact Points

I)

Address and contact points from which further information can be obtained

II)

Address and contact point from which additional documentation may be obtained

III)

Address and contact point to which Tenders/Requests to Participate must be sent