CONTRACT AWARD NOTICE – OFFICIAL JOURNAL

Section I: Contracting Authority

I.1)

Name, Address and Contact Point(s)

I.2)

Type of contracting Authority and Main Activity or Activities

Ministry or any other national or federal authority, including their regional or local sub-divisions National or federal agency/Office Regional or local Authority Regional or local Agency/Office Body governed by public law European Institution/Agency or International Organisation

General public services Defence Public order and safety Environment Economic and financial affairs Health Housing and community amenities Social protection Recreation, culture and religion Education

Please refer to section VI.3) of the contract notice

Section II: Object of the Contract

II.1)

Description

II.1.1)

Title attributed to the contract by the contracting authority

Customer Research Services.

II.1.2(a))

Type of works contract

II.1.2(b))

Type of supplies contract

II.1.2(c))

Type of service contract

II.1.2)

Main site or location of works, place of delivery or performance

II.1.3)

This notice involves a framework agreement

II.1.4)

Short description of the contract or purchase(s)

Framework Agreements for Customer Research Services

This procurement is being conducted by Knightstone Housing Association, which is the contracting authority. Knightstone Housing Association (‘Knightstone’) wish to select consultants to carry out customer research services.

The framework agreements to be put in place allows for the following organisations to call off under the agreement:

(i) Other members of Knightstone Housing Group;

(ii) Any provider of social housing registered under section 111 of the Housing and Regeneration Act 2008. See the HCA list of registered providers https://www.gov.uk/government/publications/current-registered-providers-of-social-housing

(iii) Any Welsh social landlord registered under section 3 of the Housing Act 1996. See Welsh Government list of registered social landlords http://gov.wales/topics/housing-and-regeneration/publications/registered-social-landlords-in-wales/?lang=en

(iv) A local housing authority within the meaning of section 1 of the Housing Act 1985; and any arms length management organisation (‘ALMO’) which is a wholly owned subsidiary of a local housing authority.

The services are being procured over 2 Lots, with different call-off mechanisms for each of the 2 Lots.

For Lot 1 call-offs will be via the cascade method as described in the invitation to tender. We expect the majority of Knightstone's requirements to be sourced through this framework agreement.

For Lot 2, call-offs will be by mini competition.

The same 3 consultants will be appointed to both lots.

The anticipated volume of purchases of services by Knightstone is 300 000 GBP over the period of the framework agreements, but this is an estimate and none of it is guaranteed. We anticipate that the majority of these services will be purchased through the framework agreement for Lot 1.

We have allowed for up to 2 500 000 GBP to be sourced through each Lot, but the actual volumes will depend on the level of take-up from Clients other than Knightstone.

This procurement is being conducted using the open procedure under Regulation 27 of the Public Contracts Regulations 2015 (‘the Regulations’). This ITT is available to all economic operators who express an interest in this opportunity. Any interested economic operator may submit a tender in response to the contract notice. The right is reserved not to proceed or not to award enter into any Framework agreement for the whole or any part of the proposed procurement. Neither Knightstone nor any person on whose behalf of whom this procurement is undertaken is to be liable for any costs incurred by any person or organisation expressing an interest or tendering for this framework agreement.

The closing deadline for the receipt of Tenders is 9:00 on Friday, 19.2.2016.

Tenders must be submitted via the Knightstone supplier portal as per the instructions in the Invitation to Tender.

Important information: This tender is being conducted through the Knightstone Supplier Portal and all documentation is only available via this portal for which the URL is:

https://in-tendhost.co.uk/knightstone

Suppliers wishing to take part in this tender are invited to express an interest upon which you will be given access to the full tender documentation through the Supplier Portal.

Tender submissions must be made via this Supplier Portal. All documents should be uploaded via the Portal. Be sure to press the Red button Submit Return and you will then receive a receipt.

Please allow sufficient time to submit your return as late returns are Not permitted.

If you have any problems accessing the documents or any other questions, then please send a message using the correspondence function on the Supplier Portal.

II.1.5)

Common Procurement Vocabulary (CPV)

II.1.6)

Contract covered by the government procurement agreement (GPA)

II.2)

Total final value of the contract(s)

II.2.1)

Total final value of the contract(s)

Section IV: Procedure

IV.1)

Type of procedure

IV.1.1)

Type of procedure

IV.2)

Award criteria

IV.2.1)

Award criteria

IV.2.2)

An electronic auction has been used

IV.3)

Administrative information

IV.3.1)

File reference number attributed by the contracting authority

IV.3.2)

Previous publication(s) concerning the same contract

Other previous publications

Section V: Award of contract

Contract No:

Title:

Lot No:

V.1)

Date of contract award:

V.2)

Numbers of offers received:

V.3)

Name and address of economic operator to whom the contract has been awarded

V.4)

Information on value of contract

V.5)

The contract is likely to be subcontracted

Short description of the value/proportion of the contract to be subcontracted

Section V: Award of contract

Contract No:

Title:

Lot No:

V.1)

Date of contract award:

V.2)

Numbers of offers received:

V.3)

Name and address of economic operator to whom the contract has been awarded

V.4)

Information on value of contract

V.5)

The contract is likely to be subcontracted

Short description of the value/proportion of the contract to be subcontracted

Section VI: Complementary Information

VI.1)

Contract related to a project and/or programme financed by community funds?

VI.2)

Additional Information

VI.3)

Procedures for appeal

VI.3.1)

Body responsible for appeal procedures

Body responsible for mediation procedures

VI.3.2)

Lodging of appeals

VI.3.3)

Service from which information about the lodging of appeals may be obtained

VI.4)

Dispatch date of this Notice