Contract notice
Section I: Contracting
authority
I.1) Name and addresses
Lancashire Teaching Hospitals NHS Foundation Trust
Chorley and South Ribble Hospital, Preston Road
Chorley
PR7 1PP
UK
Contact person: Mr Matthew Farmer
Telephone: +44 1257247262
E-mail: matthew.farmer@lthtr.nhs.uk
NUTS: UKD4
Internet address(es)
Main address: http://www.lancsteachinghospitals.nhs.uk
Address of the buyer profile: http://www.lancsteachinghospitals.nhs.uk
I.3) Communication
The procurement documents are available for unrestricted and full direct access, free of charge at:
www.supplying2nhs.org
Additional information can be obtained from the abovementioned address
Tenders or requests to participate must be sent electronically to:
www.supplying2nhs.org
I.4) Type of the contracting authority
Body governed by public law
I.5) Main activity
Health
Section II: Object
II.1) Scope of the procurement
II.1.1) Title
Out of Hours Oncology Medical Telephone Helpline.
Reference number: DN262826
II.1.2) Main CPV code
85100000
II.1.3) Type of contract
Services
II.1.4) Short description
Oncology patients receiving treatment require specialist assessment and advice, and early recognition of potential emergencies and side effects of treatment. The assessment and advice given to a potentially ill patient is crucial in providing the best possible outcome. Patient safety is an essential part of quality care; each and every situation should be managed appropriately.
A 24 hour telephone helpline for oncology patients is a national requirement. Each trust manages the helpline between the hours of 8:30-16:30 Monday to Friday excluding bank holidays.
It is recognised that the nature of calls received during the out of hours period will be varied in nature, from simple administrative queries around appointments etc. through to patients who may be experiencing significant symptoms that need to be treated within very tight timescales e.g. Neutropenic Sepsis.
The Network out of hour's helpline receives on average 380 calls per month.
II.1.6) Information about lots
This contract is divided into lots:
No
II.2) Description
II.2.3) Place of performance
NUTS code:
UKD4
II.2.4) Description of the procurement
Aims and objectives of service
The supplier will be responsible for providing an Out of Hours Medical Telephone Helpline cover to patients undergoing chemotherapy at any of the sites listed below:
— Lancashire Teaching Hospitals NHS Foundation Trust,
— Blackpool Victoria Hospital NHS Trust,
— University Hospitals of Morecambe Bay NHS foundation Trust,
— East Lancashire Hospitals NHS Trust.
At the times indicated:
Site OOH Weekday Weekend
Royal Preston Hospital 16:30 — 8:30 Fri 16:30 — Mon 8:30
Blackpool Victoria Hospital 16:30 — 8:30 Fri 16:30 — Mon 8:30
Royal Lancaster Infirmary 16:30 — 8:30 Fri 16:30 — Mon 8:30
Furness General Hospital 16:30 — 8:30 Fri 16:30 — Mon 8:30
Burnley General Hospital 16:30 — 8:30 Fri 16:30 — Mon 8:30
Royal Blackburn Hospital 16:30 — 8:30 Fri 16:30 — Mon 8:30
The service will also be provided on Bank Holidays.
The supplier will be responsible for ensuring continuity of service provision and all additional costs in respect of ensuring that all the levels of staff support are met e.g. sickness, staff termination and holiday periods.
II.2.5) Award criteria
Price is not the only award criterion and all criteria are stated only in the procurement documents
II.2.7) Duration of the contract, framework agreement or dynamic purchasing system
End:
31/10/2020
This contract is subject to renewal: No
II.2.9) Information about the limits on the number of candidates to be invited
II.2.10) Information about variants
Variants will be accepted:
No
II.2.11) Information about options
Options:
No
II.2.13) Information about European Union funds
The procurement is related to a project and/or programme financed by European Union funds:
No
Section IV: Procedure
IV.1) Description
IV.1.1) Type of procedure
Open procedure
IV.1.8) Information about Government Procurement Agreement (GPA)
The procurement is covered by the Government Procurement Agreement:
No
IV.2) Administrative information
IV.2.2) Time limit for receipt of tenders or requests to participate
Date:
16/06/2017
Local time: 10:00
IV.2.4) Languages in which tenders or requests to participate may be submitted
EN
IV.2.7) Conditions for opening of tenders
Date:
16/06/2017
Local time: 10:00
Section VI: Complementary information
VI.1) Information about recurrence
This is a recurrent procurement:
No
VI.4) Procedures for review
VI.4.1) Review body
Lancashire Teaching Hospitals NHS Foundation Trust
Chorley and South Ribble Hospital, Preston Road
Chorley
PR7 1PP
UK
Internet address(es)
URL: www.supplying2nhs.org
VI.5) Date of dispatch of this notice
03/05/2017