Contract notice
Section I: Contracting
authority
I.1) Name and addresses
FSCS
10th Floor, Beaufort House, 15 St Botolph Street
London
EC3A 7QU
UK
Telephone: +44 2073758175
E-mail: chris.sutherland@fscs.org.uk
NUTS: UK
Internet address(es)
Main address: www.fscs.org
I.3) Communication
The procurement documents are available for unrestricted and full direct access, free of charge at:
https://fscs.bravosolution.co.uk
Additional information can be obtained from the abovementioned address
Tenders or requests to participate must be sent electronically to:
https://fscs.bravosolution.co.uk
Tenders or requests to participate must be sent to the abovementioned address
I.4) Type of the contracting authority
Body governed by public law
I.5) Main activity
Economic and financial affairs
Section II: Object
II.1) Scope of the procurement
II.1.1) Title
The Provision of Mitel Telephone Support Services.
II.1.2) Main CPV code
64200000
II.1.3) Type of contract
Services
II.1.4) Short description
FSCS is tendering for the provision of provision of hardware maintenance, software license assurance/maintenance and configuration assistance for our Mitel telephone system.
Mitel technologies will need to be supported, in addition to:
— Redbox Call Reporting;
— PhoneExOne Call reporting;
— CallXpress (Voice-mail).
The contract will include enhanced configuration support for telephone handsets and other desktop telephony services (for example; IP phones, headsets, PC based telephony applications used in conjunction with or to access the server based applications).
The following additional services maybe required:
— Supply and installation of additional telephony licenses to support any variation to the FSCS user count.
— New or enhanced configuration for the existing technologies.
— New telephony capabilities to support new FSCS change initiatives during the term of the contract.
— The supply of new hardware required to compliment the telephony solution.
II.1.6) Information about lots
This contract is divided into lots:
No
II.2) Description
II.2.2) Additional CPV code(s)
50334100
50330000
II.2.3) Place of performance
NUTS code:
UK
II.2.4) Description of the procurement
Further information is in the tender documents.
The estimated contract value below is based on the fixed support charges for all 5 years.
The contract value range is up-to 250 000 GBP which takes into consideration any additional services which the supplier will fulfil in line with the scope of the contract.
II.2.5) Award criteria
Price is not the only award criterion and all criteria are stated only in the procurement documents
II.2.6) Estimated value
Value excluding VAT:
150 000.00
GBP
II.2.7) Duration of the contract, framework agreement or dynamic purchasing system
Duration in months: 36
This contract is subject to renewal: Yes
Description of renewals:
3 year contract plus the option to extend for a period up-to 24 months.
II.2.9) Information about the limits on the number of candidates to be invited
II.2.10) Information about variants
Variants will be accepted:
No
II.2.11) Information about options
Options:
No
II.2.13) Information about European Union funds
The procurement is related to a project and/or programme financed by European Union funds:
No
Section III: Legal, economic, financial and technical information
III.1) Conditions for participation
III.1.1) Suitability to pursue the professional activity, including requirements relating to enrolment on professional or trade registers
List and brief description of conditions:
See Tender Documents.
III.1.2) Economic and financial standing
List and brief description of selection criteria:
See Tender Documents.
III.1.3) Technical and professional ability
List and brief description of selection criteria:
See Tender Documents.
III.2) Conditions related to the contract
Section IV: Procedure
IV.1) Description
IV.1.1) Type of procedure
Open procedure
IV.1.8) Information about Government Procurement Agreement (GPA)
The procurement is covered by the Government Procurement Agreement:
Yes
IV.2) Administrative information
IV.2.2) Time limit for receipt of tenders or requests to participate
Date:
27/06/2017
Local time: 12:00
IV.2.4) Languages in which tenders or requests to participate may be submitted
EN
IV.2.6) Minimum time frame during which the tenderer must maintain the tender
Duration in months: 3 (from the date stated for receipt of tender)
IV.2.7) Conditions for opening of tenders
Date:
27/06/2017
Local time: 12:00
Section VI: Complementary information
VI.1) Information about recurrence
This is a recurrent procurement:
Yes
VI.4) Procedures for review
VI.4.1) Review body
FSCS
10th Floor, Beaufort House, 15 St Botolph
London
EC3A 7QU
UK
VI.5) Date of dispatch of this notice
26/05/2017