Contract notice
Section I: Contracting
authority
I.1) Name and addresses
NHS Sandwell and West Birmingham Clinical Commissioning Group
Kingston House, 438-450 High Street
West Bromwich
B70 9LD
UK
E-mail: michael.barlow1@nhs.net
NUTS: UKG37
Internet address(es)
Main address: https://sandwellandwestbhamccg.nhs.uk/
Address of the buyer profile: https://ardengemcsu.bravosolution.co.uk/web/login.html
I.3) Communication
The procurement documents are available for unrestricted and full direct access, free of charge at:
https://ardengemcsu.bravosolution.co.uk/web/login.html
Additional information can be obtained from the abovementioned address
Tenders or requests to participate must be sent electronically to:
https://ardengemcsu.bravosolution.co.uk/web/login.html
Tenders or requests to participate must be sent to the abovementioned address
I.4) Type of the contracting authority
Body governed by public law
I.5) Main activity
Health
Section II: Object
II.1) Scope of the procurement
II.1.1) Title
High Intensity Users Service
II.1.2) Main CPV code
85100000
II.1.3) Type of contract
Services
II.1.4) Short description
The High Intensity User service is designed to target individuals who are at greatest risk of 999 calls, A&E attendance and non-elective admissions with the aim of empowering patients to self-manage and decrease their dependency on unscheduled care services.
It is anticipated that the contract will be let for a period of two years with the option to extend, at the sole discretion of the Commissioner, for a further 1 year.
II.1.5) Estimated total value
Value excluding VAT:
717 945.00
GBP
II.1.6) Information about lots
This contract is divided into lots:
No
II.2) Description
II.2.3) Place of performance
NUTS code:
UKG37
II.2.4) Description of the procurement
The Service(s) will be required to meet the following needs:
— Identify those at greatest risk of 999 calls, A&E attendance and non-elective admissions.
— Proactively manage a rolling cohort of high intensity users using a truly personalised approach.
— Act as a conduit to negotiate and de-escalate issues before a crisis occurs; a situation which has historically led to a destabilisation of their condition and resulting in a 999 call.
— Empower patients to self-manage, to enable discharge from the project and to switch them from unplanned to planned negative to positive contributors of society.
— Form robust networks of services around individual patients to ensure they can access the care and support they need, when they need it.
— Improving communication and partnership working between those involved in patient care 24/7.
— To provide training and support to other providers to ensure patients are empowered to take ownership of their health and well-being whilst decreasing their dependency upon unscheduled care services.
— Assist other providers to identify patterns and ‘causal factors’ which trigger relapse behaviours in former High Intensity Users in order to shape future commissioning of service and/or demand/capacity planning.
II.2.5) Award criteria
Price is not the only award criterion and all criteria are stated only in the procurement documents
II.2.7) Duration of the contract, framework agreement or dynamic purchasing system
Duration in months: 36
This contract is subject to renewal: Yes
Description of renewals:
The proposed contract length is for 2 years with the option to extend for a further 1 year at the sole discretion of the Commissioner.
II.2.9) Information about the limits on the number of candidates to be invited
II.2.10) Information about variants
Variants will be accepted:
No
II.2.11) Information about options
Options:
No
II.2.13) Information about European Union funds
The procurement is related to a project and/or programme financed by European Union funds:
No
Section III: Legal, economic, financial and technical information
III.1) Conditions for participation
III.1.2) Economic and financial standing
Selection criteria as stated in the procurement documents
III.1.3) Technical and professional ability
Selection criteria as stated in the procurement documents
III.2) Conditions related to the contract
Section IV: Procedure
IV.1) Description
IV.1.1) Type of procedure
Open procedure
IV.1.8) Information about Government Procurement Agreement (GPA)
The procurement is covered by the Government Procurement Agreement:
Yes
IV.2) Administrative information
IV.2.2) Time limit for receipt of tenders or requests to participate
Date:
19/06/2018
Local time: 17:00
IV.2.4) Languages in which tenders or requests to participate may be submitted
EN
IV.2.6) Minimum time frame during which the tenderer must maintain the tender
Duration in months: 6 (from the date stated for receipt of tender)
IV.2.7) Conditions for opening of tenders
Date:
20/06/2018
Local time: 09:00
Section VI: Complementary information
VI.1) Information about recurrence
This is a recurrent procurement:
No
VI.3) Additional information
This services being procured are Schedule 3 — Social and Other Specific Services and Arden and Greater East Midlands CSU and the Commissioner(s) are bound only by those parts of the Regulations applying to schedule 3 services. As such, the process being used will mirror an open process as per the Light Touch Regime. Full details of the process used is defined in the tender documents.
Ecomomic operators should ensure that they register their interest in writing via https://ardengemcsu.bravosolution.co.uk/web/login.html. Technical support with this process can be sought via the BravoSolution helpdesk on 0800 368 4850 or by e-mail help@bravosolution.co.uk.
VI.4) Procedures for review
VI.4.1) Review body
NHS Arden And Greater East Midlands Commissioning Support Unit
Kingston House, 438-450 High Street
West Bromwich
B70 9LD
UK
VI.5) Date of dispatch of this notice
16/05/2018