Contract award notice
Results of the procurement procedure
Section I: Contracting
entity
I.1) Name and addresses
Procurement for Housing
2 Olympic Way, Woolston Grange Avenue
Birchwood, Warrington
WA2 0YL
UK
Telephone: +44 8458645100
E-mail: mhough@pfh.co.uk
Fax: +44 8458645115
NUTS: UK
Internet address(es)
Main address: http://www.procurementforhousing.co.uk
Address of the buyer profile: https://www.mytenders.co.uk/search/Search_AuthProfile.aspx?ID=AA26067
I.2) Joint procurement
The contract is awarded by a central purchasing body
I.4) Type of the contracting authority
Body governed by public law
I.5) Main activity
General public services
Section II: Object
II.1) Scope of the procurement
II.1.1) Title
Telecare and Telehealth Services
II.1.2) Main CPV code
85000000
II.1.3) Type of contract
Services
II.1.4) Short description
Established in 2004, Procurement for Housing (PfH) is a national procurement consortium dedicated to the social housing sector and supported by the National Housing Federation (NHF), Chartered Institute of Housing (CIH) and HouseMark.
PfH wishes to establish a Framework Agreement for Telecare and Telehealth Products and Associated Services across 3 lots:
Lot 1: Equipment and Associated Services;
Lot 2: Monitoring Services;
Lot 3: Managed Services.
II.1.6) Information about lots
This contract is divided into lots:
Yes
II.1.7) Total value of the procurement
Value excluding VAT:
90 000 000.00
GBP
II.2) Description
Lot No: 1
II.2.1) Title
Equipment and Associated Services
II.2.2) Additional CPV code(s)
35113000
71317200
71317210
80330000
80550000
45233292
35121700
50000000
50116100
35120000
35121000
32500000
45314000
II.2.3) Place of performance
NUTS code:
UK
II.2.4) Description of the procurement
Telecare and Telehealth products support individuals or groups of individuals in their independent living.
Equipment and services may be delivered to individuals living in their own homes, or through community/grouped living schemes such as sheltered housing or Extra Care.
Lot 1 of the framework will provide equipment and associated services including supply of equipment, delivery, installation, servicing, maintenance and repair.
The following minimum requirements of this lot include but are not limited to:
— national geographical coverage to supply, install, upgrade, repair and maintain products and/or services and/or works to a potential 900 plus PfH members (including those with multiple sites) in England, Wales, Scotland, and Northern Ireland,
— being able to provide a comprehensive range of Telecare and Telehealth products and services as set out in the tender documentation.
Contract periods may vary from an expected minimum 12 months to an expected maximum of 4 years and/or will be project based. However, PfH members will be free to select the most appropriate contract period for their needs which may vary from these expected periods.
It is the intention of PfH to award to a maximum of 5 (five) suppliers on this lot, although PfH reserve the right but not the obligation to alter this number depending on the tenders submitted.
II.2.5) Award criteria
Quality criterion: Quality
/ Weighting: 50
Price
/ Weighting:
50
II.2.11) Information about options
Options:
No
II.2.13) Information about European Union funds
The procurement is related to a project and/or programme financed by European Union funds:
No
Lot No: 2
II.2.1) Title
Monitoring Services
II.2.2) Additional CPV code(s)
79711000
35121700
98000000
79511000
79512000
II.2.3) Place of performance
NUTS code:
UK
II.2.4) Description of the procurement
Telecare and Telehealth products support individuals or groups of individuals in their independent living.
Lot 2 covers the monitoring of calls from a range of sensors/devices including but not limited to dispersed alarms, telecare and telehealth devices, door entry/access control systems, lifts and communal areas, intruder alarms and hardwired community/grouped living schemes.
Call monitoring services for Telecare and Telehealth may be required 24/7/365 or on an out-of-hours basis only, depending on PfH Member specific requirements.
Equipment and services may be delivered to individuals living in their own homes, or through community/grouped living schemes such as sheltered housing or Extra Care.
The following minimum requirements of this Lot include but are not limited to:
— national geographical coverage to supply services to a potential 900 plus PfH members (including those with multiple sites) in England, Wales, Scotland, and Northern Ireland,
— being able to provide call monitoring and associated services as set out in the tender documentation.
Contract periods may vary from an expected minimum 12 months to an expected maximum of 4 years and/or will be project based. However, PfH members will be free to select the most appropriate contract period for their needs which may vary from these expected periods.
It is the intention of PfH to award to a maximum of 5 (five) suppliers on this lot, although PfH reserve the right but not the obligation to alter this number depending on the tenders submitted.
II.2.5) Award criteria
Quality criterion: Quality
/ Weighting: 60
Price
/ Weighting:
40
II.2.11) Information about options
Options:
No
II.2.13) Information about European Union funds
The procurement is related to a project and/or programme financed by European Union funds:
No
Lot No: 3
II.2.1) Title
Managed Services
II.2.2) Additional CPV code(s)
35113000
71317200
71317210
80330000
80550000
45233292
35121700
50000000
50116100
35120000
35121000
79711000
98000000
72220000
72221000
72224000
72224100
72227000
72228000
72246000
79400000
79417000
79420000
79511000
79512000
45314000
32500000
II.2.3) Place of performance
NUTS code:
UK
II.2.4) Description of the procurement
Telecare and Telehealth products and services support individuals or groups of individuals in their independent living.
Lot 3 offers managed services for the design, implementation, benefits realisation and continuous improvement of products and services (in Lots 1 and 2 inclusive) and associated products and services.
A managed service must have as its core objective the provision of products and services relating to telecare, telehealth or tele-coaching.
Any products and services required to deliver the managed service should — in the main — be drawn from the products and services within Lots 1 and 2 (subject to periodic review of those products and services) with the addition of wraparound services and third-party products to supplement a fully managed service to meet member needs.
Equipment and services may be delivered to individuals living in their own homes, or through community/grouped living schemes such as sheltered housing or Extra Care.
The following minimum requirements of this lot include but are not limited to:
— national geographical coverage to supply equipment and services to a potential 900 plus PfH members (including those with multiple sites) in England, Wales, Scotland, and Northern Ireland,
— being able to provide Telecare Managed Services as set out in the tender documentation.
Contract periods may vary from an expected minimum 12 months to an expected maximum of 4 years and/or will be project based. However, PfH members will be free to select the most appropriate contract period for their needs which may vary from these expected periods.
It is the intention of PfH to award to a maximum of 3 (three) suppliers on this lot, although PfH reserve the right but not the obligation to alter this number depending on the tenders submitted.
II.2.5) Award criteria
Quality criterion: Quality
/ Weighting: 70
Price
/ Weighting:
30
II.2.11) Information about options
Options:
No
II.2.13) Information about European Union funds
The procurement is related to a project and/or programme financed by European Union funds:
No
Section IV: Procedure
IV.1) Description
IV.1.1) Type of procedure
Open procedure
IV.1.3) Information about a framework agreement or a dynamic purchasing system
The procurement involves the establishment of a framework agreement
IV.1.8) Information about Government Procurement Agreement (GPA)
The procurement is covered by the Government Procurement Agreement:
Yes
IV.2) Administrative information
IV.2.1) Previous publication concerning this procedure
Notice number in the OJ S:
2019/S 030-067296
Section V: Award of contract
Lot No: 1
Title: Equipment and Associated Services
A contract/lot is awarded:
Yes
V.2 Award of contract
V.2.1) Date of conclusion of the contract
30/04/2019
V.2.2) Information about tenders
Number of tenders received: 7
Number of tenders received from SMEs: 4
Number of tenders received from tenderers from EU Member States: 2
Number of tenders received from tenderers from non-EU Member States: 0
Number of tenders received by electronic means: 7
The contract has been awarded to a group of economic operators:
Yes
V.2.3) Name and address of the contractor
Tynetec
Unit 10 Cowley Road, Blyth Riverside Park
Blyth
NE24 5TF
UK
Telephone: +44 1670-352371
NUTS: UK
The contractor is an SME:
No
V.2.3) Name and address of the contractor
Tunstall Healthcare (UK) Ltd
Whitley Lodge, Whitley Bridge, Yorkshire
Whitley Bridge
DN14 0HR
UK
Telephone: +44 1977660370
NUTS: UK
The contractor is an SME:
No
V.2.3) Name and address of the contractor
CarelineUK trading as Appello
Oregon House, 19 Queensway
New Milton
BH25 5NN
UK
Telephone: +44 1425626300
NUTS: UK
The contractor is an SME:
Yes
V.2.3) Name and address of the contractor
Welbeing
3-4 Technology Business Park
Eastbourne
BN22 8LD
UK
Telephone: +44 1323644422
NUTS: UK
The contractor is an SME:
Yes
V.2.3) Name and address of the contractor
Close Circuit Security Services Ltd
Stuart House, Valepits Road
Birmingham
B33 0TD
UK
Telephone: +44 1216044499
Fax: +44 1216244999
NUTS: UKG
The contractor is an SME:
Yes
V.2.4) Information on value of the contract/lot (excluding VAT)
Initial estimated total value of the contract/lot:
Total value of the contract/lot:
: 30 000 000.00
GBP
V.2.5) Information about subcontracting
Section V: Award of contract
Lot No: 2
Title: Monitoring Services
A contract/lot is awarded:
Yes
V.2 Award of contract
V.2.1) Date of conclusion of the contract
30/04/2019
V.2.2) Information about tenders
Number of tenders received: 6
Number of tenders received from SMEs: 3
Number of tenders received from tenderers from EU Member States: 1
Number of tenders received from tenderers from non-EU Member States: 0
Number of tenders received by electronic means: 6
The contract has been awarded to a group of economic operators:
Yes
V.2.3) Name and address of the contractor
Tunstall Healthcare (UK) Ltd
Whitley Lodge, Whitley Bridge, Yorkshire
Whitley Bridge
DN14 0HR
UK
Telephone: +44 1977660370
NUTS: UK
The contractor is an SME:
No
V.2.3) Name and address of the contractor
Progress Housing Group
Sumner House, 21 King Street
Leyland
PR25 2LW
UK
Telephone: +44 1772450642
NUTS: UKD4
The contractor is an SME:
No
V.2.3) Name and address of the contractor
CarelineUK trading as Appello
Oregon House, 19 Queensway
New Milton
BH25 5NN
UK
Telephone: +44 1425626300
NUTS: UK
The contractor is an SME:
Yes
V.2.3) Name and address of the contractor
Centra Care and Support
Level 6, 6 More London Place
London
SE1 2DA
UK
Telephone: +44 3003336511
NUTS: UK
The contractor is an SME:
No
V.2.3) Name and address of the contractor
Welbeing
3-4 Technology Business Park
Eastbourne
BN22 8LD
UK
Telephone: +44 1323644422
NUTS: UK
The contractor is an SME:
Yes
V.2.4) Information on value of the contract/lot (excluding VAT)
Initial estimated total value of the contract/lot:
Total value of the contract/lot:
: 30 000 000.00
GBP
V.2.5) Information about subcontracting
Section V: Award of contract
Lot No: 3
Title: Managed Services
A contract/lot is awarded:
Yes
V.2 Award of contract
V.2.1) Date of conclusion of the contract
30/04/2019
V.2.2) Information about tenders
Number of tenders received: 2
Number of tenders received from SMEs: 1
Number of tenders received from tenderers from EU Member States: 1
Number of tenders received from tenderers from non-EU Member States: 0
Number of tenders received by electronic means: 2
The contract has been awarded to a group of economic operators:
No
V.2.3) Name and address of the contractor
Tunstall Healthcare (UK) Ltd
Whitley Lodge, Whitley Bridge, Yorkshire
Whitley Bridge
DN14 0HR
UK
Telephone: +44 1977660370
NUTS: UK
The contractor is an SME:
No
V.2.4) Information on value of the contract/lot (excluding VAT)
Initial estimated total value of the contract/lot:
Total value of the contract/lot:
: 30 000 000.00
GBP
V.2.5) Information about subcontracting
Section VI: Complementary information
VI.3) Additional information
This Framework may be used by any contracting authority listed in or referred to in the OJEU Notice. This includes:
— all current members of PfH at the time of the OJEU notice for this procurement,
— any registered provider of social housing (or Welsh registered social landlord, or Scottish registered social registered social landlord) that becomes a member of PfH during the period of the Framework Agreement,
— any public authority (as defined in the Freedom of Information Act 2000 for public authorities in England, Wales, Northern Ireland and UK-wide public authorities based in Scotland, or as defined in the Freedom of Information (Scotland) Act 2002 for Scottish public authorities) that becomes a member of PfH at any time during the period of the Framework Agreement,
— any local authority (as defined in the Local Government Act 1972 for public authorities in England and Wales or as defined in the Local Government (Scotland) Act 1973 for Scottish local authorities or as defined in the Local Government Act (Northern Ireland) 1972 for local authorities in Northern Ireland) that becomes a member of PfH at any time during the period of the Framework Agreement,
— any housing Arm's Length Management Organisation (ALMO) that becomes a member of PfH during the period of the Framework Agreement,
— any wholly owned subsidiaries of any of the above organisations, and
— any other Contracting Authority listed on the following page of the PfH website: http://procurementforhousing.co.uk/permissible-users/ at the time of the OJEU notice for this procurement.
Note: To register your interest in this notice and obtain any additional information, please visit the myTenders website at https://www.mytenders.co.uk
Note: To register your interest in this notice and obtain any additional information please visit the myTenders website at https://www.mytenders.co.uk/Search/Search_Switch.aspx?ID=213001
The buyer has indicated that it will accept electronic responses to this notice via the Postbox facility. A user guide is available at https://www.mytenders.co.uk/sitehelp/help_guides.aspx
Suppliers are advised to allow adequate time for uploading documents and to dispatch the electronic response well in advance of the closing time to avoid any last minute problems.
Note: To register your interest in this notice and obtain any additional information please visit the myTenders website at https://www.mytenders.co.uk/Search/Search_Switch.aspx?ID=213887
The buyer has indicated that it will accept electronic responses to this notice via the Postbox facility. A user guide is available at https://www.mytenders.co.uk/sitehelp/help_guides.aspx
Suppliers are advised to allow adequate time for uploading documents and to dispatch the electronic response well in advance of the closing time to avoid any last minute problems.
(MT Ref:215784)
VI.4) Procedures for review
VI.4.1) Review body
Procurement for Housing
2 Olympic Way, Woolston Grange Avenue
Birchwood, Warrington
WA2 0YL
UK
Telephone: +44 8458645100
Fax: +44 8458645115
Internet address(es)
URL: http://www.procurementforhousing.co.uk
VI.5) Date of dispatch of this notice
02/05/2019