Contract award notice
Results of the procurement procedure
Section I: Contracting
entity
I.1) Name and addresses
NHS Highland
Assynt House, Beechwood Park
Inverness
IV2 3BW
UK
Contact person: Neil Stewart
Telephone: +44 1463717123
E-mail: High-UHB.Tenders@nhs.net
NUTS: UKM6
Internet address(es)
Main address: http://www.nhshighland.scot.nhs.uk
Address of the buyer profile: https://www.publiccontractsscotland.gov.uk/search/Search_AuthProfile.aspx?ID=AA00302
I.2) Joint procurement
The contract is awarded by a central purchasing body
I.4) Type of the contracting authority
Ministry or any other national or federal authority, including their regional or local subdivisions
I.5) Main activity
Health
Section II: Object
II.1) Scope of the procurement
II.1.1) Title
Provision of an Independent Freedom to Speak Up Guardian Service
Reference number: HH083-20
II.1.2) Main CPV code
79633000
II.1.3) Type of contract
Services
II.1.4) Short description
Guardian Service for NHS Highland staff
II.1.6) Information about lots
This contract is divided into lots:
No
II.1.7) Total value of the procurement
Value excluding VAT:
351 400.00
GBP
II.2) Description
II.2.3) Place of performance
NUTS code:
UKM6
Main site or place of performance:
Across the NHS Highland area
II.2.4) Description of the procurement
NHS Highland have a critical and urgent need to establish a Guardian / Speak up Service by July 2020, as recommended in the Sturrock review, to provide an independent channel for colleague concerns to be raised where other channels have not worked or cannot be used. This is also aligned to how we will implement the revised National Whistleblowing standards in Highland in July 2020.
NHS Highland do not have the capacity, time or skills to set up an internal speak up service, and the culture issues experienced mean that an externally hosted service is critical at this time to built trust of the service. We have reviewed the market and the only established provider of this service that we have identified with appropriate and relevant NHS specific experience is The Guardian Service. The Guardian Service have extensive experience in setting up and running this service across many years and we have testimony from other NHS trusts in England and Wales who already work with them. Their approach of working in partnership with the organisation and key stakeholders is essential to the service working effectively and learning from the issues which are raised.
II.2.5) Award criteria
Price
II.2.11) Information about options
Options:
Yes
Description of options:
NHS Highland might increase the number of guardians provided to staff as part of this service dependent on the uptake of the service by staff, something which is currently unknown.
II.2.13) Information about European Union funds
The procurement is related to a project and/or programme financed by European Union funds:
No
Section IV: Procedure
IV.1) Description
IV.1.1) Type of procedure
Award of a contract without prior publication of a call for competition
Justification for selected award procedure:
The procurement falls outside the scope of application of the Directive
Explanation
This procurement is unique in that the provider is offering a technical solution, based on it's specific positioning and experience, the likes of which is not available elsewhere in exactly the form that we desire to employ.
IV.1.8) Information about Government Procurement Agreement (GPA)
The procurement is covered by the Government Procurement Agreement:
Yes
IV.2) Administrative information
IV.2.1) Previous publication concerning this procedure
Notice number in the OJ S:
2020/S 049-117566
Section V: Award of contract
Contract No: HH083-20
A contract/lot is awarded:
Yes
V.2 Award of contract
V.2.1) Date of conclusion of the contract
06/03/2020
V.2.2) Information about tenders
Number of tenders received: 1
Number of tenders received from SMEs: 0
Number of tenders received from tenderers from EU Member States: 0
Number of tenders received from tenderers from non-EU Member States: 0
Number of tenders received by electronic means: 0
The contract has been awarded to a group of economic operators:
No
V.2.3) Name and address of the contractor
The Guardian Service Ltd.
14, Gray's Inn Road
London
WC1X 8HN
UK
Telephone: +44 7878936652
NUTS: UK
The contractor is an SME:
Yes
V.2.4) Information on value of the contract/lot (excluding VAT)
Total value of the contract/lot:
: 351 400.00
GBP
V.2.5) Information about subcontracting
Section VI: Complementary information
VI.3) Additional information
(SC Ref:651286)
VI.4) Procedures for review
VI.4.1) Review body
Scottish Courts and Tribunals
Sheriff Court House, The Castle
Inverness
IV2 3EG
UK
Telephone: +44 1463230782
E-mail: inverness@scotcourts.gov.uk
Internet address(es)
URL: https://www.scotcourts.gov.uk/the-courts/court-locations/inverness-sheriff-court-and-justice-of-the-peace-court
VI.5) Date of dispatch of this notice
10/05/2021