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Contract Award Notice

Care Technology/Technology Enabled Care

  • First published: 18 May 2023
  • Last modified: 18 May 2023

The buyer is not using this website to administer the notice.

To record your interest or obtain additional information or documents please find instructions within the Full Notice Text. (NOTE: Contract Award Notices and Prior Information Notices do not normally require a response)

Contents

Summary

OCID:
ocds-h6vhtk-03579b
Published by:
London Borough of Sutton
Authority ID:
AA23522
Publication date:
18 May 2023
Deadline date:
-
Notice type:
Contract Award Notice
Has documents:
No
Has SPD:
No
Has Carbon Reduction Plan:
N/A

Abstract

Sutton Council has awarded a new care technology service to enable residents of the borough to live well, independently and safely in the place they call home, and deliver financial benefits to the Council.

The aim of the care technology service is to support residents to take advantage of the opportunities that care technology can offer wherever possible to support self care, anticipate or prevent a crisis in care from ever happening.

The Service Provider will be responsible for:

Working with the Council to embed the transformational changes needed to deliver a new care technology service, and deliver its objectives and achieve the outcomes that are set out in this service specification.

Working as a trusted advisor to provide advice to the Council regarding new and emerging technology and work with the wider local and regional partnerships and the wider market to ensure continual innovation and development and;

Managing the migration of existing service users services (and equipment) from an analogue to a digital ready service by 2025; this includes,

the replacement and upgrade (from analogue to digital systems) of the Council’s 22 Independent Living Warden alarm call systems.

Improving the information on the range of care technology solutions available to service users/residents and professionals in the borough;

Supporting the council’s workforce development involving training professionals on the range and benefits of care technology to improve client outcomes.

Delivery of the Council’s Care Technology core service components set out below:

24/7 Alarm Monitoring Centre (including receiving calls for repairs out of hours from housing tenants)

24/7 Mobile Responder Service (personal response)

Supplying and installation of care technology equipment for individual use

Collection and sharing of data across integrated platforms

24/7 Repairs an ongoing maintenance (collection and recycling) of care technology equipment

Full notice text

Contract award notice

Results of the procurement procedure

Section I: Contracting entity

I.1) Name and addresses

London Borough of Sutton

Civic Offices, St Nicholas Way

Sutton

SM1 1EA

UK

Contact person: Mr Steve Hoy

Telephone: +44 2087705911

E-mail: steve.hoy@sutton.gov.uk

NUTS: UKI63

Internet address(es)

Main address: http://www.sutton.gov.uk/

Address of the buyer profile: http://www.sutton.gov.uk/

I.4) Type of the contracting authority

Regional or local authority

I.5) Main activity

General public services

Section II: Object

II.1) Scope of the procurement

II.1.1) Title

Care Technology/Technology Enabled Care

Reference number: DN624730

II.1.2) Main CPV code

85323000

 

II.1.3) Type of contract

Services

II.1.4) Short description

Sutton Council has awarded a new care technology service to enable residents of the borough to live well, independently and safely in the place they call home, and deliver financial benefits to the Council.

II.1.6) Information about lots

This contract is divided into lots: No

II.1.7) Total value of the procurement

Value excluding VAT: 7 000 000.00  GBP

II.2) Description

II.2.2) Additional CPV code(s)

51000000

32510000

31620000

32260000

79711000

II.2.3) Place of performance

NUTS code:

UKI63

II.2.4) Description of the procurement

Sutton Council has awarded a new care technology service to enable residents of the borough to live well, independently and safely in the place they call home, and deliver financial benefits to the Council.

The aim of the care technology service is to support residents to take advantage of the opportunities that care technology can offer wherever possible to support self care, anticipate or prevent a crisis in care from ever happening.

The Service Provider will be responsible for:

Working with the Council to embed the transformational changes needed to deliver a new care technology service, and deliver its objectives and achieve the outcomes that are set out in this service specification.

Working as a trusted advisor to provide advice to the Council regarding new and emerging technology and work with the wider local and regional partnerships and the wider market to ensure continual innovation and development and;

Managing the migration of existing service users services (and equipment) from an analogue to a digital ready service by 2025; this includes,

the replacement and upgrade (from analogue to digital systems) of the Council’s 22 Independent Living Warden alarm call systems.

Improving the information on the range of care technology solutions available to service users/residents and professionals in the borough;

Supporting the council’s workforce development involving training professionals on the range and benefits of care technology to improve client outcomes.

Delivery of the Council’s Care Technology core service components set out below:

24/7 Alarm Monitoring Centre (including receiving calls for repairs out of hours from housing tenants)

24/7 Mobile Responder Service (personal response)

Supplying and installation of care technology equipment for individual use

Collection and sharing of data across integrated platforms

24/7 Repairs an ongoing maintenance (collection and recycling) of care technology equipment

II.2.5) Award criteria

Quality criterion: Quality / Weighting: 60

Price / Weighting:  40

II.2.11) Information about options

Options: No

II.2.13) Information about European Union funds

The procurement is related to a project and/or programme financed by European Union funds: No

Section IV: Procedure

IV.1) Description

IV.1.1) Type of procedure

Competitive dialogue

IV.1.8) Information about Government Procurement Agreement (GPA)

The procurement is covered by the Government Procurement Agreement: Yes

IV.2) Administrative information

IV.2.1) Previous publication concerning this procedure

Notice number in the OJ S:

2022/S 000-020872

Section V: Award of contract

Contract No: DN624730

A contract/lot is awarded: Yes

V.2 Award of contract

V.2.1) Date of conclusion of the contract

25/04/2023

V.2.2) Information about tenders

Number of tenders received: 3

Number of tenders received from SMEs: 0

Number of tenders received from tenderers from EU Member States: 0

Number of tenders received from tenderers from non-EU Member States: 0

Number of tenders received by electronic means: 3

The contract has been awarded to a group of economic operators: No

V.2.3) Name and address of the contractor

Medequip Assistive Technology Ltd

Unit 2 The Summit Centre Skyport Drive

Harmondsworth

UB7 0LJ

UK

NUTS: UKI63

The contractor is an SME: No

V.2.4) Information on value of the contract/lot (excluding VAT)

Total value of the contract/lot: : 7 000 000.00  GBP

V.2.5) Information about subcontracting

Section VI: Complementary information

VI.4) Procedures for review

VI.4.1) Review body

The High Court of Justice

The Strand

London

WC2A 2LL

UK

VI.5) Date of dispatch of this notice

17/05/2023

Coding

Commodity categories

ID Title Parent category
79711000 Alarm-monitoring services Security services
85323000 Community health services Social services
32260000 Data-transmission equipment Transmission apparatus for radiotelephony, radiotelegraphy, radio broadcasting and television
51000000 Installation services (except software) Other Services
31620000 Sound or visual signalling apparatus Electrical equipment and apparatus
32510000 Wireless telecommunications system Telecommunications equipment and supplies

Delivery locations

ID Description
100 UK - All

Alert region restrictions

The buyer has restricted the alert for this notice to suppliers based in the following regions.

ID Description
There are no alert restrictions for this notice.

About the buyer

Main contact:
steve.hoy@sutton.gov.uk
Admin contact:
N/a
Technical contact:
N/a
Other contact:
N/a

Further information

Date Details
No further information has been uploaded.

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