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Contract Award Notice

Customer Insight

  • First published: 20 May 2023
  • Last modified: 20 May 2023
  • Version: N/A
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  • This file may not be fully accessible.

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The buyer is not using this website to administer the notice.

To record your interest or obtain additional information or documents please find instructions within the Full Notice Text. (NOTE: Contract Award Notices and Prior Information Notices do not normally require a response)

Contents

Summary

OCID:
ocds-h6vhtk-03b0bb
Published by:
Nottingham Community Housing Association
Authority ID:
AA79274
Publication date:
20 May 2023
Deadline date:
-
Notice type:
Contract Award Notice
Has documents:
No
Has SPD:
No
Has Carbon Reduction Plan:
N/A

Abstract

Services to provide customer surveys and analysis

Full notice text

Contract award notice

Results of the procurement procedure

Section I: Contracting entity

I.1) Name and addresses

Nottingham Community Housing Association

12-14 Pelham Rd, Sherwood Rise,

Nottingham

NG5 1AP

UK

Telephone: +44 7773663381

E-mail: procurement@ncha.org.uk

NUTS: UKF

Internet address(es)

Main address: https://in-tendhost.co.uk/ncha/aspx/Home

Address of the buyer profile: https://www.ncha.org.uk/

I.4) Type of the contracting authority

Body governed by public law

I.5) Main activity

Housing and community amenities

Section II: Object

II.1) Scope of the procurement

II.1.1) Title

Customer Insight

Reference number: NCHA-P-0042

II.1.2) Main CPV code

79342310

 

II.1.3) Type of contract

Services

II.1.4) Short description

Nottingham Community Housing Association (NCHA) is seeking tenders from suitably experienced and qualified entities (the 'Tenderer') for inclusion on a contract for the delivery of customer insight.

II.1.6) Information about lots

This contract is divided into lots: No

II.1.7) Total value of the procurement

Value excluding VAT: 275 000.00  GBP

II.2) Description

II.2.2) Additional CPV code(s)

79342310

79342311

II.2.3) Place of performance

NUTS code:

UKF


Main site or place of performance:

II.2.4) Description of the procurement

Services to provide customer surveys and analysis

II.2.5) Award criteria

Cost criterion: Value / Weighting: 60

II.2.11) Information about options

Options: No

II.2.13) Information about European Union funds

The procurement is related to a project and/or programme financed by European Union funds: No

II.2.14) Additional information

Section IV: Procedure

IV.1) Description

IV.1.1) Type of procedure

Open procedure

IV.1.8) Information about Government Procurement Agreement (GPA)

The procurement is covered by the Government Procurement Agreement: Yes

IV.2) Administrative information

IV.2.1) Previous publication concerning this procedure

Notice number in the OJ S:

2023/S 000-006829

Section V: Award of contract

Title: Customer Insight

A contract/lot is awarded: Yes

V.2 Award of contract

V.2.1) Date of conclusion of the contract

19/05/2023

V.2.2) Information about tenders

Number of tenders received: 1

Number of tenders received from SMEs: 1

Number of tenders received from tenderers from EU Member States: 0

Number of tenders received from tenderers from non-EU Member States: 0

Number of tenders received by electronic means: 1

The contract has been awarded to a group of economic operators: No

V.2.3) Name and address of the contractor

Smoke Customer Intelligence

London

UK

NUTS: UK

The contractor is an SME: Yes

V.2.4) Information on value of the contract/lot (excluding VAT)

Initial estimated total value of the contract/lot:

Total value of the contract/lot: : 249 875.90  GBP

V.2.5) Information about subcontracting

Section VI: Complementary information

VI.4) Procedures for review

VI.4.1) Review body

NCHA Procurement

Nottingham

UK

VI.4.3) Review procedure

Precise information on deadline(s) for review procedures:

VI.5) Date of dispatch of this notice

19/05/2023

Coding

Commodity categories

ID Title Parent category
79342311 Customer satisfaction survey Marketing services
79342310 Customer survey services Marketing services

Delivery locations

ID Description
100 UK - All

Alert region restrictions

The buyer has restricted the alert for this notice to suppliers based in the following regions.

ID Description
There are no alert restrictions for this notice.

About the buyer

Main contact:
procurement@ncha.org.uk
Admin contact:
N/a
Technical contact:
N/a
Other contact:
N/a

Further information

Date Details
No further information has been uploaded.

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