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Contract Notice

ICT Managed Service Regional Framework

  • First published: 27 May 2023
  • Last modified: 27 May 2023
  • Version: N/A
  • This file may not be fully accessible.

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Contents

Summary

OCID:
ocds-h6vhtk-03cffd
Published by:
Chief Constable for Devon and Cornwall Police
Authority ID:
AA77678
Publication date:
27 May 2023
Deadline date:
21 July 2023
Notice type:
Contract Notice
Has documents:
No
Has SPD:
No
Has Carbon Reduction Plan:
N/A

Abstract

The high level scope of the requirement is to provide a regional framework for ICT managed services, from first point of contact through to successful and timely resolution, supply or implementation either by itself or where applicable via the Customer’s other contracted partners.

The services required will be:

• Service Management

• Customer Service Desk

• Applications

• End User Workplace

• Technical Security

• Hosting

• Data and Voice Network

• Field Mobile

• Airwave

• Resources

Full notice text

Contract notice

Section I: Contracting authority

I.1) Name and addresses

Chief Constable for Devon and Cornwall Police

N/A

Police HQ, Middlemoor

Exeter

EX2 7HQ

UK

Contact person: Rebecca Boyd

E-mail: rebecca.boyd@devonandcornwall.pnn.police.uk

NUTS: UKK

Internet address(es)

Main address: http://www.devon-cornwall.police.uk/your-right-to-information

I.3) Communication

The procurement documents are available for unrestricted and full direct access, free of charge at:

https://uk.eu-supply.com/app/rfq/rwlentrance_s.asp?PID=68504&B=BLUELIGHT


Additional information can be obtained from the abovementioned address


Tenders or requests to participate must be sent electronically to:

https://uk.eu-supply.com/app/rfq/rwlentrance_s.asp?PID=68504&B=BLUELIGHT


Tenders or requests to participate must be sent to the abovementioned address


I.4) Type of the contracting authority

Body governed by public law

I.5) Main activity

Public order and safety

Section II: Object

II.1) Scope of the procurement

II.1.1) Title

ICT Managed Service Regional Framework

Reference number: 802

II.1.2) Main CPV code

72000000

 

II.1.3) Type of contract

Services

II.1.4) Short description

The high level scope of the requirement is to provide a regional framework for ICT managed services, from first point of contact through to successful and timely resolution, supply or implementation either by itself or where applicable via the Customer’s other contracted partners.

The services required will be:

• Service Management

• Customer Service Desk

• Applications

• End User Workplace

• Technical Security

• Hosting

• Data and Voice Network

• Field Mobile

• Airwave

• Resources

II.1.5) Estimated total value

Value excluding VAT: 175 000 000.00  GBP

II.1.6) Information about lots

This contract is divided into lots: No

II.2) Description

II.2.2) Additional CPV code(s)

50312600

50312610

50312620

72222000

72222100

72222200

72222300

72223000

72267100

72267200

II.2.3) Place of performance

NUTS code:

UKK

II.2.4) Description of the procurement

The high level scope of the requirement is to provide a regional framework for ICT managed services, from first point of contact through to successful and timely resolution, supply or implementation either by itself or where applicable via the Customer’s other contracted partners.

The services required will be:

• Service Management

• Customer Service Desk

• Applications

• End User Workplace

• Technical Security

• Hosting

• Data and Voice Network

• Field Mobile

• Airwave

• Resources

II.2.5) Award criteria

Criteria below:

Quality criterion: Quality / Weighting: 40%

Quality criterion: Social Value / Weighting: 10%

Price / Weighting:  50%

II.2.6) Estimated value

Value excluding VAT: 175 000 000.00  GBP

II.2.7) Duration of the contract, framework agreement or dynamic purchasing system

Start: 01/10/2023

End: 30/09/2027

This contract is subject to renewal: No

II.2.9) Information about the limits on the number of candidates to be invited

II.2.10) Information about variants

Variants will be accepted: No

II.2.11) Information about options

Options: No

II.2.13) Information about European Union funds

The procurement is related to a project and/or programme financed by European Union funds: No

Section IV: Procedure

IV.1) Description

IV.1.1) Type of procedure

Open procedure

IV.1.3) Information about a framework agreement or a dynamic purchasing system

The procurement involves the establishment of a framework agreement with a single operator.

IV.1.8) Information about Government Procurement Agreement (GPA)

The procurement is covered by the Government Procurement Agreement: Yes

IV.2) Administrative information

IV.2.2) Time limit for receipt of tenders or requests to participate

Date: 21/07/2023

Local time: 12:00

IV.2.4) Languages in which tenders or requests to participate may be submitted

EN

IV.2.7) Conditions for opening of tenders

Date: 21/07/2023

Local time: 12:00

Section VI: Complementary information

VI.1) Information about recurrence

This is a recurrent procurement: No

VI.4) Procedures for review

VI.4.1) Review body

The High Court of Justice

Strand

London

WC2A 2LL

UK

Internet address(es)

URL: https://www.judiciary.gov.uk

VI.4.2) Body responsible for mediation procedures

CEDR

London

UK

VI.4.4) Service from which information about the review procedure may be obtained

CEDR

London

UK

VI.5) Date of dispatch of this notice

26/05/2023

Coding

Commodity categories

ID Title Parent category
72222200 Information systems or technology planning services Information systems or technology strategic review and planning services
72222000 Information systems or technology strategic review and planning services Systems and technical consultancy services
72222100 Information systems or technology strategic review services Information systems or technology strategic review and planning services
72223000 Information technology requirements review services Systems and technical consultancy services
72222300 Information technology services Information systems or technology strategic review and planning services
72000000 IT services: consulting, software development, Internet and support Computer and Related Services
50312600 Maintenance and repair of information technology equipment Maintenance and repair of computer equipment
50312610 Maintenance of information technology equipment Maintenance and repair of computer equipment
72267100 Maintenance of information technology software Software maintenance and repair services
50312620 Repair of information technology equipment Maintenance and repair of computer equipment
72267200 Repair of information technology software Software maintenance and repair services

Delivery locations

ID Description
100 UK - All

Alert region restrictions

The buyer has restricted the alert for this notice to suppliers based in the following regions.

ID Description
There are no alert restrictions for this notice.

About the buyer

Main contact:
rebecca.boyd@devonandcornwall.pnn.police.uk
Admin contact:
N/a
Technical contact:
N/a
Other contact:
N/a

Further information

Date Details
No further information has been uploaded.

0800 222 9004

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