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Contract Notice

Student Support Services “Be Well Talk Now”

  • First published: 01 May 2024
  • Last modified: 01 May 2024

The buyer is not using this website to administer the notice.

To record your interest or obtain additional information or documents please find instructions within the Full Notice Text. (NOTE: Contract Award Notices and Prior Information Notices do not normally require a response)

Contents

Summary

OCID:
ocds-h6vhtk-045634
Published by:
University of Bath
Authority ID:
AA20775
Publication date:
01 May 2024
Deadline date:
04 June 2024
Notice type:
Contract Notice
Has documents:
No
Has SPD:
No
Has Carbon Reduction Plan:
N/A

Abstract

The University of Bath has had a relationship with the current provider since 2019, providing a 24/7 telephone and live chat advice line for students, locally branded as ‘Be Well Talk Now’ (more information online: https://www.bath.ac.uk/campaigns/be-well-talk-now/).

This arrangement is in need of review and this brief lists the requirements from a service to take effect from the beginning of the 24/25 academic year.

Full notice text

Contract notice

Section I: Contracting authority

I.1) Name and addresses

University of Bath

United Kingdom

University of Bath, Manvers Street

UK-Bath: Counselling services.

BA2 7AY

UK

Contact person: Liam Kilawee

Telephone: +44 1225385634

E-mail: l.kilawee@bath.ac.uk

NUTS: UKK12

Internet address(es)

Main address: https://www.bath.ac.uk/legal-information/trading-with-the-university-of-bath/

Address of the buyer profile: https://www.bath.ac.uk/legal-information/trading-with-the-university-of-bath/

I.1) Name and addresses

Student Support Services “Be Well Talk Now”

Finance and Procurement

UK-Bath: Counselling services.

BA11JW

UK

Telephone: +44 1225385634

E-mail: l.kilawee@bath.ac.uk

NUTS: UKK12

Internet address(es)

Main address: https://www.bath.ac.uk/legal-information/trading-with-the-university-of-bath/

Address of the buyer profile: https://www.bath.ac.uk/legal-information/trading-with-the-university-of-bath/

I.2) Joint procurement

The contract involves joint procurement

I.3) Communication

The procurement documents are available for unrestricted and full direct access, free of charge at:

https://www.delta-esourcing.com/tenders/UK-UK-UK-Bath:-Counselling-services.:-Counselling-services./79739B2JP4


Additional information can be obtained from the abovementioned address


Tenders or requests to participate must be sent to the abovementioned address


I.4) Type of the contracting authority

Body governed by public law

I.5) Main activity

Education

Section II: Object

II.1) Scope of the procurement

II.1.1) Title

Student Support Services “Be Well Talk Now”

II.1.2) Main CPV code

85312320

 

II.1.3) Type of contract

Services

II.1.4) Short description

The University of Bath has had a relationship with the current provider since 2019, providing a 24/7 telephone and live chat advice line for students, locally branded as ‘Be Well Talk Now’ (more information online: https://www.bath.ac.uk/campaigns/be-well-talk-now/).

This arrangement is in need of review and this brief lists the requirements from a service to take effect from the beginning of the 24/25 academic year.

II.1.5) Estimated total value

Value excluding VAT: 120 000.00  GBP

II.1.6) Information about lots

This contract is divided into lots: No

II.2) Description

II.2.3) Place of performance

NUTS code:

UKK12


Main site or place of performance:

Bath and North East Somerset, North Somerset and South Gloucestershire

II.2.4) Description of the procurement

To provide a 24/7 phone line for students to seek both in the moment Mental Health and Wellbeing Support as well as Generalist Advice

II.2.5) Award criteria

Criteria below:

Quality criterion: Service Provision (Quality) / Weighting: 80.00%

Cost criterion: Service Fees and Associated Costs / Weighting: 20.00%

II.2.6) Estimated value

Value excluding VAT: 120 000.00  GBP

II.2.7) Duration of the contract, framework agreement or dynamic purchasing system

Duration in months: 24

This contract is subject to renewal: No

II.2.9) Information about the limits on the number of candidates to be invited

II.2.10) Information about variants

Variants will be accepted: Yes

II.2.11) Information about options

Options: No

II.2.13) Information about European Union funds

The procurement is related to a project and/or programme financed by European Union funds: No

Section IV: Procedure

IV.1) Description

IV.1.1) Type of procedure

Open procedure

IV.1.8) Information about Government Procurement Agreement (GPA)

The procurement is covered by the Government Procurement Agreement: Yes

IV.2) Administrative information

IV.2.2) Time limit for receipt of tenders or requests to participate

Date: 04/06/2024

Local time: 14:00

IV.2.4) Languages in which tenders or requests to participate may be submitted

ET

IV.2.7) Conditions for opening of tenders

Date: 04/06/2024

Local time: 14:00

Section VI: Complementary information

VI.1) Information about recurrence

This is a recurrent procurement: No

VI.3) Additional information

For more information about this opportunity, please visit the Delta eSourcing portal at:

https://www.delta-esourcing.com/tenders/UK-UK-UK-Bath:-Counselling-services.:-Counselling-services./79739B2JP4

To respond to this opportunity, please click here:

https://www.delta-esourcing.com/respond/79739B2JP4

GO Reference: GO-2024430-PRO-25908674

VI.4) Procedures for review

VI.4.1) Review body

University of Bath

University of Bath

UK-Bath: Counselling services.

BA2 7AY

UK

Telephone: +44 1225385634

E-mail: l.kilawee@bath.ac.uk

Internet address(es)

URL: https://www.bath.ac.uk/legal-information/trading-with-the-university-of-bath/

VI.5) Date of dispatch of this notice

30/04/2024

Coding

Commodity categories

ID Title Parent category
85312320 Counselling services Social work services without accommodation

Delivery locations

ID Description
100 UK - All

Alert region restrictions

The buyer has restricted the alert for this notice to suppliers based in the following regions.

ID Description
There are no alert restrictions for this notice.

About the buyer

Main contact:
l.kilawee@bath.ac.uk
Admin contact:
N/a
Technical contact:
N/a
Other contact:
N/a

Further information

Date Details
No further information has been uploaded.

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