Contract notice
Section I: Contracting
authority
I.1) Name and addresses
CHP
Myriad House, 33 Springfield Lyons Approach
Chelmsford
CM2 5LB
UK
Contact person: Mr David Hutchings
Telephone: +44 1245613145
E-mail: David.Hutchings@chp.org.uk
NUTS: UKH3
Internet address(es)
Main address: https://www.chp.org.uk/
Address of the buyer profile: https://www.chp.org.uk/
I.3) Communication
The procurement documents are available for unrestricted and full direct access, free of charge at:
https://procontract.due-north.com/Advert/Index?advertId=88f6da69-3614-ef11-812b-005056b64545
Additional information can be obtained from the abovementioned address
Tenders or requests to participate must be sent electronically to:
https://procontract.due-north.com/Advert/Index?advertId=88f6da69-3614-ef11-812b-005056b64545
I.4) Type of the contracting authority
Other: Housing Association
I.5) Main activity
Housing and community amenities
Section II: Object
II.1) Scope of the procurement
II.1.1) Title
Heating, Servicing, Maintenance and Repairs
Reference number: DN713273
II.1.2) Main CPV code
50720000
II.1.3) Type of contract
Services
II.1.4) Short description
The overarching requirement of a new contractor is to provide expertise in the management of CHP heating systems. This will include a range of activities including visiting to diagnose causes however arisen and provide recommendations and solutions to ensure customers are not left without full services. Also taking ownership to liaise with manufacturers and suppliers to resolve warranty defects without the need for CHP to be involved.
It is a key requirement that the contractor is acting with the eyes of CHP in all casework to prioritise the customer solution and undertake remedial action wherever possible.
The services required by the contract, include but are not restricted to:
- Domestic Gas and Non-Gas Appliance Servicing
- Commercial Plant Room Servicing
- Domestic Heating Repairs
- Commercial Heating Repairs
- Renewable System Servicing and Repairs
- Pump Servicing and Maintenance
- Servicing And Maintenance of Solar Panel installations and equipment
II.1.6) Information about lots
This contract is divided into lots:
No
II.2) Description
II.2.3) Place of performance
NUTS code:
UKH3
II.2.4) Description of the procurement
The overarching requirement of a new contractor is to provide expertise in the management of CHP heating systems. This will include a range of activities including visiting to diagnose causes however arisen and provide recommendations and solutions to ensure customers are not left without full services. Also taking ownership to liaise with manufacturers and suppliers to resolve warranty defects without the need for CHP to be involved.
It is a key requirement that the contractor is acting with the eyes of CHP in all casework to prioritise the customer solution and undertake remedial action wherever possible.
The services required by the contract, include but are not restricted to:
- Domestic Gas and Non-Gas Appliance Servicing
- Commercial Plant Room Servicing
- Domestic Heating Repairs
- Commercial Heating Repairs
- Renewable System Servicing and Repairs
- Pump Servicing and Maintenance
- Servicing And Maintenance of Solar Panel installations and equipment
II.2.5) Award criteria
Price is not the only award criterion and all criteria are stated only in the procurement documents
II.2.7) Duration of the contract, framework agreement or dynamic purchasing system
Duration in months: 72
This contract is subject to renewal: Yes
Description of renewals:
Option to extend for a further twelve months.
II.2.9) Information about the limits on the number of candidates to be invited
II.2.10) Information about variants
Variants will be accepted:
No
II.2.11) Information about options
Options:
No
II.2.13) Information about European Union funds
The procurement is related to a project and/or programme financed by European Union funds:
No
Section IV: Procedure
IV.1) Description
IV.1.1) Type of procedure
Open procedure
IV.1.8) Information about Government Procurement Agreement (GPA)
The procurement is covered by the Government Procurement Agreement:
No
IV.2) Administrative information
IV.2.2) Time limit for receipt of tenders or requests to participate
Date:
21/06/2024
IV.2.4) Languages in which tenders or requests to participate may be submitted
EN
IV.2.7) Conditions for opening of tenders
Date:
21/06/2024
Local time: 12:30
Section VI: Complementary information
VI.1) Information about recurrence
This is a recurrent procurement:
Yes
VI.4) Procedures for review
VI.4.1) Review body
Public Procurement Review Service
London
UK
VI.5) Date of dispatch of this notice
17/05/2024