Contract notice
Section I: Contracting
authority
I.1) Name and addresses
Golden Lane Housing Limited
8734
Parkway Four, Parkway Business Centre, Princess Road
Manchester
M14 7HR
UK
Contact person: Joanne Keating
Telephone: +44 7721649628
E-mail: joanne.keating@glh.org.uk
NUTS: UK
Internet address(es)
Main address: www.glh.org.uk
I.3) Communication
The procurement documents are available for unrestricted and full direct access, free of charge at:
https://www.delta-sourcing.com/respond/PW7SX75W75
Additional information can be obtained from the abovementioned address
Tenders or requests to participate must be sent to the abovementioned address
I.4) Type of the contracting authority
Body governed by public law
I.5) Main activity
Housing and community amenities
Section II: Object
II.1) Scope of the procurement
II.1.1) Title
Repair, Maintenance and Associated Services
Reference number: GLH0012
II.1.2) Main CPV code
50000000
II.1.3) Type of contract
Services
II.1.4) Short description
Golden Lane Housing manages circa 1,429 homes (owned, managed and leasehold) across England, Wales and Northern Ireland. The typical services under this contract will be to deliver planned investment works, compliance programme and servicing, responsive repairs, void works, estate services and out of hours (OOH) call handling service.
The tender for repairs, maintenance and associated services is divided into four lots.
Lot 1 - Repairs, Maintenance and Associated Services excluding Out of Hours (OOH) Call Handling Service - Region 1
Lot 2 - Repairs, Maintenance and Associated Services excluding Out of Hours (OOH) Call Handling Service - Region 2
Lot 3 - Repairs, Maintenance and Associated Services excluding Out of Hours (OOH) Call Handling Service - Region 3
Lot 4 - Out of Hours (OOH) Call Handling Service (All Regions)
Geographic regions for Lots 1, 2 and 3 can be viewed; https://www.google.com/maps/d/u/1/edit?mid=1yOJMm_CjL4kDxXSURSOHdMuXwZMj1Pk&usp=sharing
II.1.5) Estimated total value
Value excluding VAT:
87 000 000.00
GBP
II.1.6) Information about lots
This contract is divided into lots:
Yes
Tenders may be submitted for all lots
II.2) Description
Lot No: 1
II.2.1) Title
Repairs, Maintenance and Associated Services excluding Out of Hours (OOH) Call Handling Service - Region 1
II.2.2) Additional CPV code(s)
50000000
42500000
44100000
44200000
44400000
44600000
45100000
45200000
45300000
45400000
50500000
50700000
51100000
51300000
51700000
51800000
71300000
77200000
77300000
90400000
90600000
90700000
90900000
92222000
II.2.3) Place of performance
NUTS code:
UK
Main site or place of performance:
UNITED KINGDOM
II.2.4) Description of the procurement
The typical activity under Lot 1 will be to deliver a planned and responsive property repairs, investment and management service to Golden Lane Housing property assets in Region 1, currently includes within it approx. 744 homes. This figure may increase during the life of the contract.
The primary workstreams to be delivered through this contract are:
•Planned Investment Works;
•Compliance Programme and Servicing;
•Responsive Repairs (24/7, 365 days a year basis);
•Void Works (to achieve a letting standard);
•Estate Services (including grounds maintenance, trees, window cleaning and communal cleaning).
The geographic region covered by Lot 1 is detailed within the tender documents.
Delta Access Code for Lot 1- https://www.delta-sourcing.com/respond/PW7SX75W75
II.2.5) Award criteria
Price is not the only award criterion and all criteria are stated only in the procurement documents
II.2.6) Estimated value
Value excluding VAT:
38 000 000.00
GBP
II.2.7) Duration of the contract, framework agreement or dynamic purchasing system
Duration in months: 60
This contract is subject to renewal: Yes
Description of renewals:
Contract term of five years. Golden Lane Housing may extend the Contract following the Contract Period for two further periods of twenty four months up to a maximum of nine years in aggregate.
II.2.9) Information about the limits on the number of candidates to be invited
Envisaged number of candidates: 5
II.2.10) Information about variants
Variants will be accepted:
No
II.2.11) Information about options
Options:
No
II.2.13) Information about European Union funds
The procurement is related to a project and/or programme financed by European Union funds:
No
II.2.14) Additional information
To respond to this opportunity please click here: https://www.delta-esourcing.com/respond/PW7SX75W75
Lot No: 2
II.2.1) Title
Repairs, Maintenance and Associated Services excluding Out of Hours (OOH) Call Handling Service - Region 2
II.2.2) Additional CPV code(s)
50000000
42500000
44100000
44200000
44400000
44600000
45100000
45200000
45300000
45400000
50500000
50700000
51100000
51300000
51700000
51800000
71300000
77200000
77300000
90400000
90600000
90700000
90900000
92222000
II.2.3) Place of performance
NUTS code:
UK
Main site or place of performance:
UNITED KINGDOM
II.2.4) Description of the procurement
The typical activity under Lot 2 will be to deliver a planned and responsive property repairs, investment and management service to Golden Lane Housing property assets in Region 2, currently includes within it approx. 383 homes. This figure may increase during the life of the contract.
The primary workstreams to be delivered through this contract are:
•Planned Investment Works;
•Compliance Programme and Servicing;
•Responsive Repairs (24/7, 365 days a year basis);
•Void Works (to achieve a letting standard);
•Estate Services (including grounds maintenance, trees, window cleaning and communal cleaning).
The geographic region covered by Lot 2 is detailed within the tender documents.
Delta Access Code for Lot 2 - https://www.delta-sourcing.com/respond/QUQ6U6F35U
II.2.5) Award criteria
Price is not the only award criterion and all criteria are stated only in the procurement documents
II.2.6) Estimated value
Value excluding VAT:
24 000 000.00
GBP
II.2.7) Duration of the contract, framework agreement or dynamic purchasing system
Duration in months: 60
This contract is subject to renewal: Yes
Description of renewals:
Contract term of five years. Golden Lane Housing may extend the Contract following the Contract Period for two further periods of twenty four months up to a maximum of nine years in aggregate.
II.2.9) Information about the limits on the number of candidates to be invited
Envisaged number of candidates: 5
II.2.10) Information about variants
Variants will be accepted:
No
II.2.11) Information about options
Options:
No
II.2.13) Information about European Union funds
The procurement is related to a project and/or programme financed by European Union funds:
No
Lot No: 3
II.2.1) Title
Repairs, Maintenance and Associated Services excluding Out of Hours (OOH) Call Handling Service - Region 3
II.2.2) Additional CPV code(s)
50000000
42500000
44100000
44200000
44400000
44600000
45100000
45200000
45300000
45400000
50500000
50700000
51100000
51300000
51700000
51800000
71300000
77200000
77300000
90400000
90600000
90700000
90900000
92222000
II.2.3) Place of performance
NUTS code:
UK
Main site or place of performance:
UNITED KINGDOM
II.2.4) Description of the procurement
The typical activity under Lot 3 will be to deliver a planned and responsive property repairs, investment and management service to Golden Lane Housing property assets in Region 3, currently includes within it approx. 302 homes. This figure may increase during the life of the contract.
The primary workstreams to be delivered through this contract are:
•Planned Investment Works;
•Compliance Programme and Servicing;
•Responsive Repairs (24/7, 365 days a year basis);
•Void Works (to achieve a letting standard);
•Estate Services (including grounds maintenance, trees, window cleaning and communal cleaning).
The geographic region covered by Lot 3 is detailed within the tender documents.
Delta Access Code for Lot 3 - https://www.delta-sourcing.com/respond/9334NSKSXF
II.2.5) Award criteria
Price is not the only award criterion and all criteria are stated only in the procurement documents
II.2.6) Estimated value
Value excluding VAT:
24 000 000.00
GBP
II.2.7) Duration of the contract, framework agreement or dynamic purchasing system
Duration in months: 60
This contract is subject to renewal: Yes
Description of renewals:
Contract term of five years. Golden Lane Housing may extend the Contract following the Contract Period for two further periods of twenty four months up to a maximum of nine years in aggregate.
II.2.9) Information about the limits on the number of candidates to be invited
Envisaged number of candidates: 5
II.2.10) Information about variants
Variants will be accepted:
No
II.2.11) Information about options
Options:
No
II.2.13) Information about European Union funds
The procurement is related to a project and/or programme financed by European Union funds:
No
Lot No: 4
II.2.1) Title
Out of Hours (OOH) Call Handling Service (All Regions)
II.2.2) Additional CPV code(s)
50000000
79500000
II.2.3) Place of performance
NUTS code:
UK
Main site or place of performance:
UNITED KINGDOM
II.2.4) Description of the procurement
The typical activity under Lot 4 will be to deliver an Out of Hours (OOH) Call Handling Service for Golden Lane Housing tenants, tenant support workers and/or their families to report emergency and appointable repairs outside of normal working hours (including evenings, weekends and bank holidays) as detailed in the tender documents. This service will include the keeping and maintenance of out of hours records, and the communication of out of hours jobs that require attendance by the third-party Responsive Repairs Contractor.
Delta Access Code for Lot 4 - https://www.delta-sourcing.com/respond/4KV244R5X8
II.2.5) Award criteria
Price is not the only award criterion and all criteria are stated only in the procurement documents
II.2.6) Estimated value
Value excluding VAT:
1 000 000.00
GBP
II.2.7) Duration of the contract, framework agreement or dynamic purchasing system
Duration in months: 60
This contract is subject to renewal: Yes
Description of renewals:
Contract term of five years. Golden Lane Housing may extend the Contract following the Contract Period for two further periods of twenty four months up to a maximum of nine years in aggregate.
II.2.9) Information about the limits on the number of candidates to be invited
Envisaged number of candidates: 5
II.2.10) Information about variants
Variants will be accepted:
No
II.2.11) Information about options
Options:
No
II.2.13) Information about European Union funds
The procurement is related to a project and/or programme financed by European Union funds:
No
Section III: Legal, economic, financial and technical information
III.1) Conditions for participation
III.1.2) Economic and financial standing
Selection criteria as stated in the procurement documents
III.1.3) Technical and professional ability
Selection criteria as stated in the procurement documents
III.2) Conditions related to the contract
Section IV: Procedure
IV.1) Description
IV.1.1) Type of procedure
Restricted procedure
IV.1.8) Information about Government Procurement Agreement (GPA)
The procurement is covered by the Government Procurement Agreement:
No
IV.2) Administrative information
IV.2.2) Time limit for receipt of tenders or requests to participate
Date:
28/06/2024
Local time: 14:00
IV.2.3) Estimated date of dispatch of invitations to tender or to participate to selected candidates
Date:
29/07/2024
IV.2.4) Languages in which tenders or requests to participate may be submitted
EN
IV.2.6) Minimum time frame during which the tenderer must maintain the tender
Duration in months: 6 (from the date stated for receipt of tender)
Section VI: Complementary information
VI.1) Information about recurrence
This is a recurrent procurement:
No
VI.2) Information about electronic workflows
Electronic ordering will be used
Electronic invoicing will be accepted
Electronic payment will be used
VI.3) Additional information
The contracting authority considers that this contract may be suitable for economic operators that are small or medium enterprises (SMEs). However, any selection of tenderers will be based solely on the criteria set out for the procurement.
For more information about this opportunity, please visit the Delta eSourcing portal at:
https://www.delta-esourcing.com/tenders/UK-UK-Manchester:-Repair-and-maintenance-services./PW7SX75W75
To respond to this opportunity, please click here:
https://www.delta-esourcing.com/respond/PW7SX75W75
GO Reference: GO-2024520-PRO-26122302
VI.4) Procedures for review
VI.4.1) Review body
High Court of England and Wales
The Strand
London
WC2A 2LL
UK
VI.5) Date of dispatch of this notice
20/05/2024