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Contract Notice

Development and Support for CRM Dynamics

  • First published: 23 May 2024
  • Last modified: 23 May 2024
  • Version: N/A
  • This file may not be fully accessible.

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To record your interest or obtain additional information or documents please find instructions within the Full Notice Text. (NOTE: Contract Award Notices and Prior Information Notices do not normally require a response)

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Contents

Summary

OCID:
ocds-h6vhtk-0469dc
Published by:
York St John University
Authority ID:
AA43612
Publication date:
23 May 2024
Deadline date:
26 June 2024
Notice type:
Contract Notice
Has documents:
No
Has SPD:
No
Has Carbon Reduction Plan:
N/A

Abstract

The University requires a partner to support the University with the continued development of its Microsoft Dynamics CRM platform to meet the needs of four strategic initiatives; the student hub, student wellbeing, student funding and CRM communications.

Full notice text

Contract notice

Section I: Contracting authority

I.1) Name and addresses

York St John University

04498683

Lord Mayors Walk

York

YO31 7EX

UK

Telephone: +44 1904876553

E-mail: procurement@yorksj.ac.uk

NUTS: UKE21

Internet address(es)

Main address: www.yorksj.ac.uk

I.2) Joint procurement

The contract is awarded by a central purchasing body

I.3) Communication

The procurement documents are available for unrestricted and full direct access, free of charge at:

https://www.delta-esourcing.com/tenders/UK-UK-York:-IT-services:-consulting%2C-software-development%2C-Internet-and-support./KGXFC6W8G3


Additional information can be obtained from the abovementioned address


Tenders or requests to participate must be sent to the abovementioned address


I.4) Type of the contracting authority

Body governed by public law

I.5) Main activity

Education

Section II: Object

II.1) Scope of the procurement

II.1.1) Title

Development and Support for CRM Dynamics

II.1.2) Main CPV code

72000000

 

II.1.3) Type of contract

Services

II.1.4) Short description

The University requires a partner to support the University with the continued development of its Microsoft Dynamics CRM platform to meet the needs of four strategic initiatives; the student hub, student wellbeing, student funding and CRM communications.

II.1.5) Estimated total value

Value excluding VAT: 220 000.00  GBP

II.1.6) Information about lots

This contract is divided into lots: No

II.2) Description

II.2.2) Additional CPV code(s)

72212445

II.2.3) Place of performance

NUTS code:

UKE21


Main site or place of performance:

York

II.2.4) Description of the procurement

The University requires a partner to support the University with the continued development of its Microsoft Dynamics CRM platform to meet the needs of four strategic initiatives; a student hub;, student wellbeing; student funding; and CRM communications.

II.2.5) Award criteria

Criteria below:

Quality criterion: Resourcing / Weighting: 5

Quality criterion: Capability / Weighting: 25

Quality criterion: Methodology / Weighting: 10

Quality criterion: Social Value / Weighting: 10

Quality criterion: Success factors / Weighting: 5

Quality criterion: Added value / Weighting: 5

Cost criterion: Price and overall value for money / Weighting: 40

II.2.6) Estimated value

Value excluding VAT: 220 000.00  GBP

II.2.7) Duration of the contract, framework agreement or dynamic purchasing system

Duration in months: 12

This contract is subject to renewal: No

II.2.9) Information about the limits on the number of candidates to be invited

II.2.10) Information about variants

Variants will be accepted: No

II.2.11) Information about options

Options: No

II.2.13) Information about European Union funds

The procurement is related to a project and/or programme financed by European Union funds: No

II.2.14) Additional information

To respond to this opportunity please click here: https://neupc.delta-esourcing.com/respond/KGXFC6W8G3

Section III: Legal, economic, financial and technical information

III.1) Conditions for participation

III.1.1) Suitability to pursue the professional activity, including requirements relating to enrolment on professional or trade registers

List and brief description of conditions:

Selection criteria as stated in the procurement documents

III.1.2) Economic and financial standing

Selection criteria as stated in the procurement documents


III.1.3) Technical and professional ability

Selection criteria as stated in the procurement documents


III.2) Conditions related to the contract

Section IV: Procedure

IV.1) Description

IV.1.1) Type of procedure

Open procedure

IV.1.8) Information about Government Procurement Agreement (GPA)

The procurement is covered by the Government Procurement Agreement: Yes

IV.2) Administrative information

IV.2.2) Time limit for receipt of tenders or requests to participate

Date: 26/06/2024

Local time: 15:00

IV.2.4) Languages in which tenders or requests to participate may be submitted

EN

IV.2.6) Minimum time frame during which the tenderer must maintain the tender

Duration in months: 6 (from the date stated for receipt of tender)

IV.2.7) Conditions for opening of tenders

Date: 26/06/2024

Local time: 15:00

Place:

York, UK

Section VI: Complementary information

VI.1) Information about recurrence

This is a recurrent procurement: No

VI.2) Information about electronic workflows

Electronic ordering will be used

Electronic invoicing will be accepted

Electronic payment will be used

VI.3) Additional information

The contracting authority considers that this contract may be suitable for economic operators that are small or medium enterprises (SMEs). However, any selection of tenderers will be based solely on the criteria set out for the procurement.

For more information about this opportunity, please visit the Delta eSourcing portal at:

https://neupc.delta-esourcing.com/tenders/UK-UK-York:-IT-services:-consulting%2C-software-development%2C-Internet-and-support./KGXFC6W8G3

To respond to this opportunity, please click here:

https://neupc.delta-esourcing.com/respond/KGXFC6W8G3

GO Reference: GO-2024522-PRO-26171390

VI.4) Procedures for review

VI.4.1) Review body

York St John University

Lord Mayors Walk

York

YO31 7EX

UK

VI.4.4) Service from which information about the review procedure may be obtained

York St John University

Lord Mayors Walk

York

YO31 7EX

UK

VI.5) Date of dispatch of this notice

22/05/2024

Coding

Commodity categories

ID Title Parent category
72212445 Customer Relation Management software development services Programming services of application software
72000000 IT services: consulting, software development, Internet and support Computer and Related Services

Delivery locations

ID Description
100 UK - All

Alert region restrictions

The buyer has restricted the alert for this notice to suppliers based in the following regions.

ID Description
There are no alert restrictions for this notice.

About the buyer

Main contact:
procurement@yorksj.ac.uk
Admin contact:
N/a
Technical contact:
N/a
Other contact:
N/a

Further information

Date Details
No further information has been uploaded.

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Rydym yn croesawu galwadau'n Gymraeg.

We welcome calls in Welsh.