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Contract Notice

Historic Royal Palaces Digital Visitor Guide Content

  • First published: 25 May 2024
  • Last modified: 25 May 2024
  • Version: N/A
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Contents

Summary

OCID:
ocds-h6vhtk-046a51
Published by:
Historic Royal Palaces
Authority ID:
AA31471
Publication date:
25 May 2024
Deadline date:
24 June 2024
Notice type:
Contract Notice
Has documents:
No
Has SPD:
No
Has Carbon Reduction Plan:
N/A

Abstract

We will be running a tender process with the intention of establishing a Framework Agreement for the provision of content for our existing Digital Visitors Guide (DVG).

The DVG provides audio and visual content on a mobile device in multiple languages, including British Sign Language. DVGs also offer specialist Audio Described tours (in English-only) for blind and partially sighted visitors.

Full notice text

Contract notice

Section I: Contracting authority

I.1) Name and addresses

Historic Royal Palaces

HCP

Hampton

KT8 9AU

UK

Contact person: Honey Zaheer

Telephone: +44 3333206000

E-mail: Procurement@hrp.org.uk

NUTS: UKJ

Internet address(es)

Main address: www.hrp.org.uk

I.3) Communication

The procurement documents are available for unrestricted and full direct access, free of charge at:

https://www.delta-esourcing.com/register/


Additional information can be obtained from the abovementioned address


Tenders or requests to participate must be sent electronically to:

https://www.delta-esourcing.com/register/


Tenders or requests to participate must be sent to the abovementioned address


I.4) Type of the contracting authority

Other: Independent Charity

I.5) Main activity

Recreation, culture and religion

Section II: Object

II.1) Scope of the procurement

II.1.1) Title

Historic Royal Palaces Digital Visitor Guide Content

Reference number: HRP6568

II.1.2) Main CPV code

92500000

 

II.1.3) Type of contract

Services

II.1.4) Short description

We will be running a tender process with the intention of establishing a Framework Agreement for the provision of content for our existing Digital Visitors Guide (DVG).

The DVG provides audio and visual content on a mobile device in multiple languages, including British Sign Language. DVGs also offer specialist Audio Described tours (in English-only) for blind and partially sighted visitors.

II.1.5) Estimated total value

Value excluding VAT: 300 000.00  GBP

II.1.6) Information about lots

This contract is divided into lots: Yes

Tenders may be submitted for all lots

II.2) Description

Lot No: Lot: 1

II.2.1) Title

General Content Production

II.2.2) Additional CPV code(s)

79530000

79540000

63514000

63513000

II.2.3) Place of performance

NUTS code:

UK


Main site or place of performance:

UNITED KINGDOM

II.2.4) Description of the procurement

Content production for HRP’s existing Digital Visitor Guide in English and multiple languages. This is to include script writing, translation (where appropriate), and production.

Current languages offered across HRPs sites are: Dutch, French, German, Italian, Japanese, Korean, Mandarin, Portuguese, Russian, Spanish, Ukrainian and British Sign Language. Content production may also include Audio Described tours. Specialist services can be sub-contracted where necessary.

II.2.5) Award criteria

Price is not the only award criterion and all criteria are stated only in the procurement documents

II.2.7) Duration of the contract, framework agreement or dynamic purchasing system

Duration in months: 24

This contract is subject to renewal: Yes

Description of renewals:

This framework agreement will be for a two year period with the option to extend for a further two years.

II.2.9) Information about the limits on the number of candidates to be invited

II.2.10) Information about variants

Variants will be accepted: No

II.2.11) Information about options

Options: No

II.2.13) Information about European Union funds

The procurement is related to a project and/or programme financed by European Union funds: No

II.2.14) Additional information

To respond to this opportunity please click here: https://www.delta-esourcing.com/respond/GP5TY524A9

Lot No: Lot: 2

II.2.1) Title

Content Production: British Sign Language

II.2.2) Additional CPV code(s)

79530000

79540000

63513000

63514000

II.2.3) Place of performance

NUTS code:

UKJ


Main site or place of performance:

SOUTH EAST (ENGLAND)

II.2.4) Description of the procurement

Production of British Sign Language tours only for HRP’s existing Digital Visitor Guide.

II.2.5) Award criteria

Price is not the only award criterion and all criteria are stated only in the procurement documents

II.2.7) Duration of the contract, framework agreement or dynamic purchasing system

Duration in months: 24

This contract is subject to renewal: Yes

Description of renewals:

This framework agreement will be for a two year period with the option to extend for a further two years.

II.2.9) Information about the limits on the number of candidates to be invited

II.2.10) Information about variants

Variants will be accepted: No

II.2.11) Information about options

Options: No

II.2.13) Information about European Union funds

The procurement is related to a project and/or programme financed by European Union funds: No

Lot No: Lot: 3

II.2.1) Title

Content Production: Audio Described

II.2.2) Additional CPV code(s)

79530000

79540000

63513000

63514000

II.2.3) Place of performance

NUTS code:

UK


Main site or place of performance:

UNITED KINGDOM

II.2.4) Description of the procurement

Production of Audio Described tours only for HRP’s existing Digital Visitor Guide.

II.2.5) Award criteria

Price is not the only award criterion and all criteria are stated only in the procurement documents

II.2.7) Duration of the contract, framework agreement or dynamic purchasing system

Duration in months: 24

This contract is subject to renewal: Yes

Description of renewals:

This framework agreement will be for a two year period with the option to extend for a further two years.

II.2.9) Information about the limits on the number of candidates to be invited

II.2.10) Information about variants

Variants will be accepted: No

II.2.11) Information about options

Options: No

II.2.13) Information about European Union funds

The procurement is related to a project and/or programme financed by European Union funds: No

Section III: Legal, economic, financial and technical information

III.1) Conditions for participation

III.1.1) Suitability to pursue the professional activity, including requirements relating to enrolment on professional or trade registers

List and brief description of conditions:

Bidders must have relevant experience of creating content for mobile digital guides within the context of museums, galleries, or heritage sites. If you do not meet this criteria you will not be eligible to the appointment for the framework.

For Lot 1, Bidders must be able to provide translation services in the following languages:

Dutch, French, German, Italian, Japanese, Korean, Mandarin, Portuguese, Russian, Spanish, Ukrainian and British Sign Language and be able to offer Audio Described Tours.

Specialist services can be sub-contracted where necessary.

III.2) Conditions related to the contract

Section IV: Procedure

IV.1) Description

IV.1.1) Type of procedure

Open procedure

IV.1.3) Information about a framework agreement or a dynamic purchasing system

The procurement involves the establishment of a framework agreement with several operators.

IV.1.8) Information about Government Procurement Agreement (GPA)

The procurement is covered by the Government Procurement Agreement: No

IV.2) Administrative information

IV.2.2) Time limit for receipt of tenders or requests to participate

Date: 24/06/2024

Local time: 12:00

IV.2.4) Languages in which tenders or requests to participate may be submitted

EN

IV.2.7) Conditions for opening of tenders

Date: 24/06/2024

Local time: 12:00

Section VI: Complementary information

VI.1) Information about recurrence

This is a recurrent procurement: No

VI.2) Information about electronic workflows

Electronic invoicing will be accepted

Electronic payment will be used

VI.3) Additional information

The contracting authority considers that this contract may be suitable for economic operators that are small or medium enterprises (SMEs). However, any selection of tenderers will be based solely on the criteria set out for the procurement.

For more information about this opportunity, please visit the Delta eSourcing portal at:

https://www.delta-esourcing.com/tenders/UK-UK-Hampton:-Library%2C-archives%2C-museums-and-other-cultural-services./GP5TY524A9

To respond to this opportunity, please click here:

https://www.delta-esourcing.com/respond/GP5TY524A9

GO Reference: GO-2024524-PRO-26232461

VI.4) Procedures for review

VI.4.1) Review body

Historic Royal Palaces

Hampton Court Palace

East Molesey

KT8 9AU

UK

VI.5) Date of dispatch of this notice

24/05/2024

Coding

Commodity categories

ID Title Parent category
79540000 Interpretation services Office-support services
92500000 Library, archives, museums and other cultural services Recreational, cultural and sporting services
63514000 Tourist guide services Travel agency and similar services
63513000 Tourist information services Travel agency and similar services
79530000 Translation services Office-support services

Delivery locations

ID Description
100 UK - All

Alert region restrictions

The buyer has restricted the alert for this notice to suppliers based in the following regions.

ID Description
There are no alert restrictions for this notice.

About the buyer

Main contact:
Procurement@hrp.org.uk
Admin contact:
N/a
Technical contact:
N/a
Other contact:
N/a

Further information

Date Details
No further information has been uploaded.

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