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Contract Notice

THE FRAMEWORK FOR PATROL & RESPONSE SERVICE

  • First published: 30 May 2024
  • Last modified: 30 May 2024
  • Version: N/A
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Contents

Summary

OCID:
ocds-h6vhtk-046c3d
Published by:
London Borough of Ealing
Authority ID:
AA21566
Publication date:
30 May 2024
Deadline date:
03 July 2024
Notice type:
Contract Notice
Has documents:
No
Has SPD:
No
Has Carbon Reduction Plan:
N/A

Abstract

The Council is retendering the framework agreement for the provision of Patrol and Response Services (the “Framework Agreement”). This Framework Agreement will be accessible to all relevant London contracting authorities, who may wish to ‘call off’ services available under the Framework Agreement. This can be done by entering into an Access Agreement with the contracting authority and the Council (a form of which is Scheduled to the Framework Agreement).<br/>Once the tender process has completed, the Council will enter into the Framework Agreement with the successful bidder to provide services to the Council as set out in the Specification.<br/>The Council is responsible for managing 182 parks and open spaces and 124 housing estates and responding to concerns about crime and anti-social behaviour (“ASB”) affecting local people, businesses and visitors. The Framework Agreement is for the provision of Patrol and Response Services. <br/><br/>The Service Provider will be required to deliver a borough-wide Patrol and Response Service, split into four separate but interconnected patrols (please note the Council will not allow any subcontracting of any part of this service).<br/><br/>These four services are:<br/><br/>1. Proactive and responsive Parks Patrols: a proactive patrol service tasked by Council officers from the Council’s Parks team and focussed on areas in the Council managed parks. <br/>2. Proactive and responsive Estates Anti-social Behaviour (ASB) Patrols: a proactive patrol service tasked by Council officers from the Council’s Safer Communities team and focussed on areas in the Council managed housing estates. <br/>3. Noise & Nuisance and ASB Response Team: a Patrol & Response service reacting to calls from Residents relating to Noise Nuisance, including those calls that may include an ASB aspect.<br/>4. Locking Service: a servicer to lock and unlock parks and council buildings.

Full notice text

Contract notice

Section I: Contracting authority

I.1) Name and addresses

London Borough of Ealing

14-16 Uxbridge Road, London

London

W5 2HL

UK

Contact person: Surekha Chavda

E-mail: procurement@ealing.gov.uk

NUTS: UKI

Internet address(es)

Main address: www.ealing.gov.uk

Address of the buyer profile: www.ealing.gov.uk

I.3) Communication

The procurement documents are available for unrestricted and full direct access, free of charge at:

https://ealinglbc-atamis.my.site.com/


Additional information can be obtained from the abovementioned address


Tenders or requests to participate must be sent electronically to:

https://ealinglbc-atamis.my.site.com/


Tenders or requests to participate must be sent to the abovementioned address


I.4) Type of the contracting authority

Regional or local authority

I.5) Main activity

General public services

Section II: Object

II.1) Scope of the procurement

II.1.1) Title

THE FRAMEWORK FOR PATROL & RESPONSE SERVICE

Reference number: CH222393

II.1.2) Main CPV code

75241000

 

II.1.3) Type of contract

Services

II.1.4) Short description

The Council is retendering the framework agreement for the provision of Patrol and Response Services (the “Framework Agreement”). This Framework Agreement will be accessible to all relevant London contracting authorities, who may wish to ‘call off’ services available under the Framework Agreement. This can be done by entering into an Access Agreement with the contracting authority and the Council (a form of which is Scheduled to the Framework Agreement).<br/>Once the tender process has completed, the Council will enter into the Framework Agreement with the successful bidder to provide services to the Council as set out in the Specification.<br/>The Council is responsible for managing 182 parks and open spaces and 124 housing estates and responding to concerns about crime and anti-social behaviour (“ASB”) affecting local people, businesses and visitors. The Framework Agreement is for the provision of Patrol and Response Services. <br/><br/>The Service Provider will be required to deliver a borough-wide Patrol and Response Service, split into four separate but interconnected patrols (please note the Council will not allow any subcontracting of any part of this service).<br/><br/>These four services are:<br/><br/>1. Proactive and responsive Parks Patrols: a proactive patrol service tasked by Council officers from the Council’s Parks team and focussed on areas in the Council managed parks. <br/>2. Proactive and responsive Estates Anti-social Behaviour (ASB) Patrols: a proactive patrol service tasked by Council officers from the Council’s Safer Communities team and focussed on areas in the Council managed housing estates. <br/>3. Noise & Nuisance and ASB Response Team: a Patrol & Response service reacting to calls from Residents relating to Noise Nuisance, including those calls that may include an ASB aspect.<br/>4. Locking Service: a servicer to lock and unlock parks and council buildings.

II.1.5) Estimated total value

Value excluding VAT: 1 720 000.00  GBP

II.1.6) Information about lots

This contract is divided into lots: No

II.2) Description

II.2.2) Additional CPV code(s)

75241000

75240000

75242000

79710000

75241000

II.2.3) Place of performance

NUTS code:

UKI


Main site or place of performance:

London Borough of Ealing

II.2.4) Description of the procurement

Open Procedure to be followed

II.2.5) Award criteria

Price is not the only award criterion and all criteria are stated only in the procurement documents

II.2.6) Estimated value

Value excluding VAT: 1 720 000.00  GBP

II.2.7) Duration of the contract, framework agreement or dynamic purchasing system

Start: 05/11/2024

End: 04/11/2028

This contract is subject to renewal: Yes

Description of renewals:

Framework is for 4 years with no option to extend. renewal will commence the the final year of the contract.

II.2.9) Information about the limits on the number of candidates to be invited

II.2.10) Information about variants

Variants will be accepted: No

II.2.11) Information about options

Options: No

II.2.13) Information about European Union funds

The procurement is related to a project and/or programme financed by European Union funds: No

II.2.14) Additional information

This framework Is open to the following London Boroughs: <br/>Camden; Royal Borough of Greenwich; Hackney; Hammersmith and Fulham; Islington; Royal Borough of Kensington and Chelsea; Lambeth; Lewisham; Southwark; <br/>Tower Hamlets; Wandsworth; City of Westminster; Barking and Dagenham; Barnet; Bexley; Brent; Bromley; Croydon; Ealing; Enfield; Haringey; Harrow; Havering; Hillingdon; Hounslow; Royal Borough of Kingston upon Thames; Merton; Newham; Redbridge; Richmond upon Thames; Sutton; Waltham Forest; Lee Valley.

Section III: Legal, economic, financial and technical information

III.1) Conditions for participation

III.1.1) Suitability to pursue the professional activity, including requirements relating to enrolment on professional or trade registers

List and brief description of conditions:

Only bids that pass the SQ stage of the tender will have their Tenders evaluated. Bidders must be CSAS approved.

III.1.2) Economic and financial standing

Selection criteria as stated in the procurement documents


III.1.3) Technical and professional ability

Selection criteria as stated in the procurement documents


III.2) Conditions related to the contract

III.2.2) Contract performance conditions

As set out in PART F - Key Performance Indicators in the tender pack

III.2.3) Information about staff responsible for the performance of the contract

Obligation to indicate the names and professional qualifications of the staff assigned to performing the contract

Section IV: Procedure

IV.1) Description

IV.1.1) Type of procedure

Open procedure

IV.1.3) Information about a framework agreement or a dynamic purchasing system

The procurement involves the establishment of a framework agreement with a single operator.

Justification for any framework agreement duration exceeding 4 years: 4 year framework with no extensions

IV.1.8) Information about Government Procurement Agreement (GPA)

The procurement is covered by the Government Procurement Agreement: No

IV.2) Administrative information

IV.2.2) Time limit for receipt of tenders or requests to participate

Date: 03/07/2024

Local time: 12:00

IV.2.4) Languages in which tenders or requests to participate may be submitted

EN

IV.2.6) Minimum time frame during which the tenderer must maintain the tender

Duration in months: 4 (from the date stated for receipt of tender)

IV.2.7) Conditions for opening of tenders

Date: 03/07/2024

Local time: 13:00

Place:

London Borough of Ealing offices

Information about authorised persons and opening procedure:

Authorised Commercial Hub representative

Section VI: Complementary information

VI.1) Information about recurrence

This is a recurrent procurement: Yes

Estimated timing for further notices to be published:

The retender of this project is anticipated to start a year before the end of the contract.

VI.2) Information about electronic workflows

Electronic ordering will be used

Electronic invoicing will be accepted

Electronic payment will be used

VI.3) Additional information

This framework Is open to the following London Boroughs: <br/>Camden; Royal Borough of Greenwich; Hackney; Hammersmith and Fulham; Islington; Royal Borough of Kensington and Chelsea; Lambeth; Lewisham; Southwark; <br/>Tower Hamlets; Wandsworth; City of Westminster; Barking and Dagenham; Barnet; Bexley; Brent; Bromley; Croydon; Ealing; Enfield; Haringey; Harrow; Havering; Hillingdon; Hounslow; Royal Borough of Kingston upon Thames; Merton; Newham; Redbridge; Richmond upon Thames; Sutton; Waltham Forest; Lee Valley.

VI.4) Procedures for review

VI.4.1) Review body

London Borough of Ealing

14-16 Uxbridge Road, London

London

W5 2HL

UK

E-mail: procurement@ealing.gov.uk

Internet address(es)

URL: www.ealing.gov.uk

VI.4.2) Body responsible for mediation procedures

Royal Court of Justice

Strand

London

WC2A 2LL

UK

E-mail: procurement@ealing.gov.uk

Internet address(es)

URL: https://www.find-court-tribunal.service.gov.uk/courts/royal-courts-of-justice

VI.5) Date of dispatch of this notice

29/05/2024

Coding

Commodity categories

ID Title Parent category
75242000 Public law and order services Public security, law and order services
75241000 Public security services Public security, law and order services
75240000 Public security, law and order services Provision of services to the community
79710000 Security services Investigation and security services

Delivery locations

ID Description
100 UK - All

Alert region restrictions

The buyer has restricted the alert for this notice to suppliers based in the following regions.

ID Description
There are no alert restrictions for this notice.

About the buyer

Main contact:
procurement@ealing.gov.uk
Admin contact:
N/a
Technical contact:
N/a
Other contact:
N/a

Further information

Date Details
No further information has been uploaded.

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