Contract award notice
Results of the procurement procedure
Section I: Contracting
entity
I.1) Name and addresses
London Borough of Camden
London Borough of Camden, 5 Pancras Square
London
N1C 4AG
UK
Contact person: Mr David Walsh
E-mail: david.walsh@camden.gov.uk
NUTS: UKI31
Internet address(es)
Main address: www.camden.gov.uk
Address of the buyer profile: www.camden.gov.uk
I.4) Type of the contracting authority
Regional or local authority
I.5) Main activity
General public services
Section II: Object
II.1) Scope of the procurement
II.1.1) Title
Carers' Support Services
Reference number: DN750077
II.1.2) Main CPV code
85000000
II.1.3) Type of contract
Services
II.1.4) Short description
This notice notes the award of contract to Camden Carers Centre for the provision of the Carers’ Support Service who currently deliver the service. The Carers’ Support Service addresses the statutory duties the Care Act 2014 places on Local Authorities to identify unpaid Carers, assess their needs and prevent, reduce and delay future need for support.
The new contract is for an initial period of four (4) years until 31st March 2029, with the option to extend for an additional three (3) years until 31st March 2032, for a total value of £3,474,126 (£6,314,419 including extension).
Camden Carers submitted a tender with strengths which include understanding local needs, co-designing the service with local groups and working with young carers as they transition into adulthood. Their tender also demonstrated innovation, for example, they will work with medical students at University College London to ensure future doctors will have a great understanding of the role of carers.
II.1.6) Information about lots
This contract is divided into lots:
No
II.1.7) Total value of the procurement
Value excluding VAT:
6 314 798.00
GBP
II.2) Description
II.2.3) Place of performance
NUTS code:
UKI31
II.2.4) Description of the procurement
The service will enable carers to be better supported using a strengths-based approach that will be aligned to the 5 integrated neighbourhoods (in development) and the Carers Action plan. This will create opportunities for improved joined up working e.g. linking in with voluntary services to support carers to continue in their caring role. Impact will be measured through collaborative quality assurance processes and a series of outcome-based key performance indicators to be co-designed
II.2.5) Award criteria
Quality criterion: Implementation
/ Weighting: 5
Quality criterion: Partnership Working
/ Weighting: 10
Quality criterion: Management
/ Weighting: 10
Quality criterion: Staff
/ Weighting: 5
Quality criterion: Service Delivery
/ Weighting: 15
Quality criterion: Social Value
/ Weighting: 10
Quality criterion: Presentation
/ Weighting: 5%
Quality criterion: Digital and Data Security
/ Weighting: p/f
Price
/ Weighting:
40
II.2.11) Information about options
Options:
No
II.2.13) Information about European Union funds
The procurement is related to a project and/or programme financed by European Union funds:
No
Section IV: Procedure
IV.1) Description
IV.1.1) Type of procedure
Open procedure
IV.1.8) Information about Government Procurement Agreement (GPA)
The procurement is covered by the Government Procurement Agreement:
No
IV.2) Administrative information
IV.2.1) Previous publication concerning this procedure
Notice number in the OJ S:
2024/S 000-036636
Section V: Award of contract
Lot No: 1
Contract No: 1
Title: Carers' Support Services
A contract/lot is awarded:
Yes
V.2 Award of contract
V.2.1) Date of conclusion of the contract
31/03/2025
V.2.2) Information about tenders
Number of tenders received: 17
Number of tenders received from SMEs: 17
Number of tenders received from tenderers from EU Member States: 0
Number of tenders received from tenderers from non-EU Member States: 17
Number of tenders received by electronic means: 17
The contract has been awarded to a group of economic operators:
No
V.2.3) Name and address of the contractor
Camden Carers Centre
London
UK
NUTS: UKI31
The contractor is an SME:
Yes
V.2.4) Information on value of the contract/lot (excluding VAT)
Total value of the contract/lot:
: 6 314 798.00
GBP
V.2.5) Information about subcontracting
Section VI: Complementary information
VI.4) Procedures for review
VI.4.1) Review body
Borough Solicitor, London Borough of Camden
London
UK
E-mail: jusna.khanum@camden.gov.uk
Internet address(es)
URL: https://www.camden.gov.uk
VI.5) Date of dispatch of this notice
28/04/2025